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ewheels Reviews

4.9 Rating 3,686 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,686 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
Jason's the best, very personable and will go out of his way to make sure your order is correct and ship quickly.
Helpful Report
Posted 5 years ago
Excellent customer support. I made a mistake and forget to order some needed extras. No problem, Jason sent out the extras free of charge to make sure I had best experience possible. Have now purchased 2 EUCs from ewheels for my kids and plan on purchasing a 3rd for myself. Wouldn’t purchase from anyone else.
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Posted 5 years ago
Very well built and fun to drive scooter. This thing makes for very nice commutes when the weather is decent outside. I would definitely recommend this scooter to anyone who is looking for a premium built scooter that's fun to drive and that's capable of handling many driving conditions.
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Posted 5 years ago
Jason is very nice and very professional. Best customer service I have ever had with any company. He cares about the US and makes things right no matter what. He goes above and beyond and might take a loss to keep the consumer happy. I will only buy from him and have all my friends buy from him as well. Incredible I’m so happy buying from ewheels.
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Posted 5 years ago
I purchased the gotway msx 84v after much research, as my first electric unicycle. Unsure where to buy from in north america. I took the advice of the youtubers I was watching, and ordered from ewheels.com. I'm glad I did, this has been one of the best experiences I've had ordering from an online store. I broke the fender that came with my wheel, jason sent me a new one, no questions asked. Even though the break was probably my fault. I highly recommend ewheels.com.
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Posted 5 years ago
I am extremely happy with the level of service. Product arrives on time and well packaged. ewheels also gives you helpful safety tips and hints on your purchase and free wrist guards too. Satisfied customer.
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Posted 5 years ago
Love how responsive Jason is. At first I thought it was weird that Jason didn’t respond to my emails but then I checked my spam mail and there they are! Boom so fast! The shipping was fast and free. Still waiting for the MSP to come in that will be my second wheel from ewheels and already had my buddy bought a 16x through Jason. So yeah I’ll definitely tell all of my friends about Ewheels. Loved the experience.
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Posted 5 years ago
Super pleased with the service from eWheels - responsive, friendly and helpful, always willing to offer advice or answer questions. Very definitely recommended
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Posted 5 years ago
This wheel is a beast. Very Nimble at higher speeds. Gotway did a good job with 1860wh battery giving you miles of fun.
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Posted 5 years ago
I had to contact them a couple times and never had to wait. They were very courteous and helpful. My scooter is awesome although I haven’t had a chance to use it much but thumbs up
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Posted 5 years ago
I ordered a Turbowheel Swift and requested to postpone the delivery for several weeks. No problem. When I called and said I'm ready for you to ship it they said it would be shipped later that day. Several days later it arrived. Absolutely wonderful customer service and fulfillment of product.
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Posted 5 years ago
I use my scooter to commute from train to work and back again. I'm a big guy with a backpack so no easy job for the E-Scoot... but this thing works great!!! Just the right balance of power to weight. Chinese Made but really good quality. Very good experience purchasing from EWheels.
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Posted 5 years ago
My experience with Ewheels was nothing short of exemplary. I was in need of several replacement parts for my King Sing 18L, and Jason came through. There were several times I had to reach out to him about a particular part and he was super responsive, patient and made me feel like everytime we talked/communicated, it was like talking to a good friend and not someone who was dealing with a new customer. Thank you, Ewheels for the great customer experience.
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Posted 5 years ago
I’m new to EUC’s I saw all the videos on YouTube and made a continuous decision to get a 1860, 100v MSX as my first wheel at first it was a little rocky now I’m going from my living room down a long stretch of hallway with out touching any walls, it’s a well built beautiful beast. I’m pretty sure I’m gonna have to put my Boosted Board away soon
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Posted 5 years ago
Well first of all this company is 100% professional. Customer service is quick and polite. And the scooter...Well it's stupid fast..in a good way..and I love it. I asked for stickers and they provided plus a set of off-road tires. If you can afford it get it but be sure to wear gloves and a helmet👍👍
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Posted 5 years ago
They have a good selection, and are responsive to emails after you buy.
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Posted 5 years ago
Complete newbie in the EUC world. Very helpful, responded quickly to questions. Would not go anywhere else to buy an EUC.
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Posted 5 years ago
The 1860wh peaked my interest after some browsing and research. One of the concerns was that the original batch had oscillation issue. I sent an email on a Sunday at around 3a.m. EST to inquire about the wheel. Few minutes later Drew replied all my questions. I wasn’t expecting a reply on Sunday let alone right away the same day. Talk about dedication at Ewheels! I was assured the oscillation problem is solved. When I received it, I experience a great product that people have been hyping about. The fact that only Ewheels at the moment has the 100v 1860wh makes customers in the U.S. feel so lucky. We have the option to het a great one of a kind wheel, with a knowledgeable team at Ewheels, and a reliable seller. There is just nothing else compares to the privilege we have. At the moment Ewheels reduced the price by $100. For a MSX 100v capable of high speed, adding the 1860wh for longer range, it’s a no brainer to get it. The added battery doesn’t make the wheel that less maneuverable, but you do need to practice with it to get used to it and you will master it. Nowadays we have accessories like modified side pads to make it easy to grip the wheel. Lastly, this one Ewheels changed the dihedral pedals and Jason put on the big pedal from Nikola. Great stuff! Can’t say enough with Ewheels excellent service!
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Posted 5 years ago
The customer service is like VIP can't get any better then that
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Posted 5 years ago
Ewheels has been great. Service has been excellent. Loving my new MSX you've been great. Thank you so much.
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Posted 5 years ago
ewheels is rated 4.9 based on 3,686 reviews