eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,801 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,801 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Amazing scooter definitely will recommend my friends

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953

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been riding scooters for several years and the TurboWheel Lighting+ is HANDS DOWN the best bang for the buck, especially for top speed and torque. All the specs listed by eWheels are correct...range and speed (I'm 150 lbs for reference)...and considering this gets to 40-4 mph, and gets you there with amazing torque, this is NOT for first time riders. (although I mildly workout, for the first week I was wondering why my arms, forearms, and pecs have been sore...because of holding on when taking off in dual mode. What's the complete opposite of buyers remorse?....whatever it is, I've got it...only regret is why I didn't get it earlier. ...and customer service is excellent...Jason at eWheels has been there answering every question, and fast. ...there nothing better than to pull up to a street light (bike lane portion) in full helmet, gloves, etc...and get looked at by a hot rod drivers, and see snickers and rolling eyes, only to lean forward and hit full throttle when the light turns green and leave them in the dust, to the speed limit of course. Jason, you should send me a stack of your business cards, because I'm asked about the Lightning+ at over half the stop lights I'm at here in Houston. Thanks for selling a great product! - Tre'”

Helpful Report

Posted 5 years ago

“Great service, fast shipping for a large item! Included additional protective gear too which was a nice touch.”

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Posted 5 years ago

“eWheels: Great personal service. I spent months reading and watching everything EUC to really find my self overwhelmed with the choices. I have 2,500 miles onewheels but it was time for more range, speed and over all safety. Jason gave me a call to help me ensure all my needs would be met. Gave it some time and almost fell for the beauty of the s-18. Changed my order to the GotWay Nikola 100v 1800wh 21700 cells as Jason recommended. eWheels made it all effortless to do. I was given the option to pick it up same day at the warehouse...I said YES. Nikola: smooth, stable, quiet, very very fast if you want it to be. Love the handle. Speakers sound good. Lights are impressive. I tried to get the thing to beep at 13 percent battery...couldn’t do it. So that means fun till 5 percent. Thanks guys! Thanks Gotway!”

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Posted 5 years ago

“Professional customer service, all products covered by warranty I recommend the purchase to everyone”

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Posted 5 years ago

“Ordering was quick and easy. I received my scooter very quickly and everything was packed well. Scooter is great so far. Would definitely order from Ewheels again.”

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Posted 5 years ago

“I was really beautiful eased with the service I had to call and there was a knowledgeable individual name Jason who help me with everything and it all went really smooth appreciate you guys”

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Posted 5 years ago

“eWheels is one of the few places that can be trusted for purchasing these types of vehicles. Most of the websites out there are sketchy at best, and don't provide information on what is up for purchase. I feel safe that my order (the Stigo B1) has been vetted by them, and they will back up what they sell. It helps they are US based given how few manufacturers (unfortunately) build here. My order with them came quickly and as advertised. No issues with my bike...so nothing to comment on customer service or anything, but I am feeling good.”

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Posted 5 years ago

“Great customer service and quick response to questions.”

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Posted 5 years ago

“Jason at ewheels has been very helpful. I purchased a gotway mten3 from his company and shipping was quick.”

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Posted 5 years ago

“I am very satisfied with my wheel . My only complaint and it could be operator error, but I cant get the gotway app to work so I can adjust settings on wheel . Also an English manual would be great”

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Posted 5 years ago

“I purchased several uni related products. They arrived very quickly.”

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Posted 5 years ago

“Love the great service Jason provides!”

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Posted 5 years ago

“I purchased the 100v Tesla Plus 1800wh 21700 pack. I’m old and I still like to talk to human people. I’ve worked with before Jason. As always he was kind courteous and knowledgeable. I was on the fence between two wheels. Jason pleasantly walked me through the pros and cons of both models, and I made my decision. I couldn’t be happier! **Not only great customer support, phenomenal after sales service** Not only is Ewheels.com My electric vehicle provider of choice. Ordering parts from them is convenient too. Even a new motor when I chose to bring my first EUC to mint condition. Have fun and please enjoy responsibly.”

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Posted 5 years ago

“Communication, delivery, and service is excellent! Shipment is speedy. Ordered Wednesday and received Friday afternoon.”

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Posted 5 years ago

“I first contacted Ewheels on a Sunday evening after researching various electric scooters online. Not expecting a response anytime soon, I was surprised when Jason contacted me less than 5 minutes later. Trying to decide between a few models over the course of several days, Jason was always quick to respond and honest about the positives and negatives regarding the different models. I eventually ended up purchasing two scooters - a Dualtron 3 and a Turbowheels Swift. While I was completely satisfied with my Dualtron 3 however, the Swift that I purchased for my daughter that Jason recommend was a big surprise. The quality of the Swift blew me away and was absolutely perfect for my 10 year old. Purchasing expensive items online that you’ve never had the opportunity to see in person requires a lot of trust between you and the salesman. I felt I could trust the guys at Ewheels so I made my purchases and wasn’t disappointed. Customer Service is paramount to me which is why I’m taking the time to write this review for Ewheels - highly recommended!”

Helpful Report

Posted 5 years ago

“The GotWay MTen3 is my first EUC, and honestly I couldn’t be happier with it. I had some basic noob questions at first and Jason answered them quickly and very informative. I’ve seen about 50/50 percent of people say this is a good wheel/not a good wheel for a beginner, but if you’re up to the task, you’ll have a blast. I got the 325wh/84V model, the range is pretty good for what I use it for, and it’s insanely quick for its size. I will definitely be purchasing another wheel from eWheels in the near future. Their prices are great and customer service is equally as great. And I’ll add that I’m in SoCal, so I got my wheel next day after it was shipped, which was awesome. I love this new addicting hobby.”

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Posted 5 years ago

“I recently bought a new V8F, my second wheel. Jason answered all my email questions, and the wheel was shipped out on time and arrived in good shape. Very happy with the service.”

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Posted 5 years ago

“Very fast shipping and everything was preassembled. Awesome company!”

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Posted 5 years ago

“Consistently fast delivery speed! Past fantastic customer service and additional add-ons (larger pedals/wrist guards) made me come back to eWheels for my 3rd EUC. These guys really take care of you and do whatever they can to keep you riding. I'll be back to buy from them again eventually!”

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Posted 5 years ago

“great customer service!! very helpful team and quick shipping”

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Posted 5 years ago

eWheels is rated 4.9 based on 3,801 reviews