ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,663 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 13th August 2025

David Lehmer

ewheels 5 star review on 10th August 2025

Linda A. Waterman

934

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the Gotway Tesla V2 and have had it for about 1 month now and absolutely love this machine! The EUC has a ton of power, very smooth acceleration, and braking and you can ride it around 30 miles easily! I have put over 250 miles on it and have no complaints. This is a life-changing vehicle as it is very easy to learn to use and cruise around your local city or throw it in your car and go explore a whole new city! I would recommend eWheels to purchase as the site and customer service are amazing to work with!”

ewheels 5 star review on 12th April 2021

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Posted 4 years ago

“eWheels made purchasing my first EUC a breeze. I am new to he EUC world and was not sure of where to start. The resources provided by eWheels on their blog as well as their in depth product details on each of the wheels they offer was a great starting point for my research. After purchasing my first wheel from them they provided a great introductory email with information about my wheel and videos on how to get started. I even had a few questions which I sent in an email and received a very quick response. These folks are awesome at what they do. Keep up the good work!”

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Posted 4 years ago

“Ewheels is such an amazing company. Their customer service is absolutely fantastic. Very fast responses, and are quick to help. Highly recommend to everyone.”

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Posted 4 years ago

“eWheels support has been fantastic. I got regular status updates with regards to shipping. Also once I received my v11, I had to contact support due to my wheel not registrating with InMotion's app. Support was able to contact the vendor and get it resolved. Great job, would recommend!”

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Posted 4 years ago

“Extremely informative and professional service. Every single time I emailed with a question they responded right away. I would definitely recommend ewheels for anyone looking to get into a fun E wheel adventure and new e machine.”

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Posted 4 years ago

“Excellent company with extremely helpful staff just an email away! I’ve gotten my ks14s and my v11 from ewheels; and I even rebuilt a 16x in under a week thanks to their quick shipping and support. When I’m ready for another euc or project, I’m coming straight to ewheels!”

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Posted 4 years ago

“I've watched at least 10 different Youtube videos, and searched everywhere on the internet before deciding to go with eWheels. After I made the purchase, I was surprised to receive an email with beginner's instructions and some tips. eWheels seems like a small company, but the whole buying experience was awesome. I don't own any bike, and bought my first EUC through eWheels. So when I got the EUC, it came with a flat tire... I was a little bummed about this since I don't have any tire inflator/pump (maybe I'm in the minority here). So I've been searching for a small tire inflator with gauge, and it'd be nice if your company had good recommendations for it.”

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Posted 4 years ago

“Purchased a S18 and it came in when expected and in perfect condition. Messed up by not buying the protective cover and I emailed them and they shipped one right to me free with 2 day shipping. Customer service is why I will continue to order with them in the future.”

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Posted 4 years ago

“I bought a scooter from them and I have been asking a lot of questions over the past 7 months, they always answer and I love the scooter”

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Posted 4 years ago

“One is the most helpful and service dedicated vendor I ever come across.”

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Posted 4 years ago

“Hello! If someone lives in America and is looking to get a EUC or Electric Scooter, look into eWheels. I recently purchased a King Song 16s EUC about a week ago and the buying process could not have been any smoother. Any questions I had were answered promptly by the sales staff and I could not be more happier with my purchase. Everything was delivered within the expected time frame as well.”

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Posted 4 years ago

“Ewheels takes care of its customers. I passed on a used wheel to get that ewheels warranty. Good reputation from these guys 🤙”

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Posted 4 years ago

“eWheels has always been there when I needed technical support or simply to answer any questions that I might have concerning a future purchase - or to help me with any issues I might have with a wheel or product that I have purchaed from them. They promptly respond t my inquiries and usually come back with an immediate answer to my problem.”

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Posted 4 years ago

“Loving the v11 - best ewheel ever!!”

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Posted 4 years ago

“I ordered my MTen3 in the middle of February 2021. Like a kid anticipating his first bicycle, I was eager to get delivery. My hopes were dashed when I received the news that shipment would be delayed due to a customs backup of arriving ships. In fact it would be six weeks before I received it. Not to worry, the folks at eWheels explained the situation and provided a link that displayed the cargo ship that carried the next batch of EUC's coming to the Long Beach port. I was able to follow its location and wish it along once it became underway. "eWheels" kept me informed of the progress, and it made destination on the time as stated in their emails to me. The Mten3 arrived in mint condition, fully charged and ready for this 71 year old youngster to to begin his learning adventure. As you read this, imagine the smile on my face.”

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Posted 4 years ago

“Ewheels, as a store, has been nothing short of perfect when it comes to my customer experience. Communication is quick and thorough; you'll receive a cogent response within 24hrs, (usually within an hour, maybe two) not just a silly automatic email. Even on weekends. Better yet, they don't just sell the products they've got, they use them. This means they know the product deeply, not just what the manufacturer describes the product to be. Next wheel I get will be from these guys. They're wheely, wheely great.”

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Posted 4 years ago

“I've been a customer of Jason's (@ eWheels) since 2016 and have purchased 7 EUCs from him over the years. He has ALWAYS been dependable, affordable, and his customer service is simply not beatable!!! He's willing to stand behind his products and will bend over backward to help with any needs! The team at eWheels is TOP NOTCH.....NO DOUBT!”

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Posted 4 years ago

“Fast delivery and prompt status updates!”

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Posted 4 years ago

“Excellent communication! These guys keep you informed every step of the way regarding wheel shipment and delivery. Top notch company! Can't wait to purchase another EUC from eWheels. Thanks William and Jason!”

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Posted 4 years ago

“ABSOLUTELY LOVE MY V10F!! Took 30-40 minutes to get the hang of it. 2 hours to start riding it the park and the bike lane in downtown. It took 2 days to comfortably start with no wall, this one is a bit tricky. 2 weeks now and I keep the speed unlocked at a comfortable 34kph. I've tried the max 40kph with safety gear, but it is too fast for safety in downtown, or in general I'd say. When the speed clamps hit at max 40kph, I almost lost balance and flipped over. Be careful and wear safety gear when going over 25kph! My V10F has become my main transportation in downtown where it is bikers paradise. It is the best experience to feel the wind rushing through your face on a sunny day out. The only hardahip I had so far is that it's incredibly hard to ride holding unbalanced grocery bags in one or both hands (obviously). It's a challenge to balance in general, but if you can manage to get started just hold the bags in middle for balance. If this will become your standard method for groceries, get a backpack for sure. I've been talking about getting one of these for years. It's time I finally got one, and it was all the worth while.”

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Posted 4 years ago

ewheels is rated 4.9 based on 3,663 reviews