eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,877 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,877 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Amazing scooter definitely will recommend my friends

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ewheels is a model company for customer satisfaction anytime I need a part it is sent out to me within a day or two I have purchased two scooters from me wheels and would highly recommend them to someone else great job”

Helpful Report

Posted 4 years ago

“ewheels support is fast and helpful, will shop again”

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Posted 4 years ago

“I don't know another company, providing same level of customer service, as eWheels. Their response is always very quick and knowledgeable. When I received my first wheel from them, immediately I had a problem. It was Sunday, mid day. I sent them a chat message and got a call back in no more than 5 min. I had a problem with my 2nd wheel, KS-16X, and after trying hard to help me, they sent me a shipping label for warranty service. In the meantime, I ordered my 3rd wheel from them - KS-S18. I received it in 2 (two!) days and the same FedEx truck took away my broken wheel for repairs.”

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Posted 4 years ago

“great experience! I ordered a part without signing in and payed for the order plus shipping. Before my order shipped, ewheels actually found my account and then REFUNDED the shipping that I paid, once they found out I was a member. Great customer service, very community oriented”

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Posted 4 years ago

“Second S18 I've purchased through ewheels, and both times have been great. The first time was for the pre-order, and I received monthly email updates on the status. The second order I received within the week. Love both of the purchase experiences!”

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Posted 4 years ago

“Through two wheels, several smaller purchases, a battery recall, and a warranty claim, eWheels has always come through. Great support and communication.”

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Posted 4 years ago

“Great service and support”

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Posted 4 years ago

“Quick attention to orders and fast delivery with appropriate discounts automatically applied to returning customers.”

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Posted 4 years ago

“ewheels has been great, but i wish there were more resources for first time riders. like how to ride, a getting started, or tips. i needed to look online for a bunch of resources to figure out how to start riding. also needed to buy a cover to prevent scratches from constantly falling off when starting.”

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Posted 4 years ago

“Great service, amazing communication regarding shipping issues (by the shipper).”

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Posted 4 years ago

“Answered all my questions and prompt response to all of my emails. Best customer service you can get. Loving my s18.”

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Posted 4 years ago

“Over the past year I have purchased 3 EUCs from ewheels.com and logged over 6000 miles on those machines. For my entire journey ewheels.com has been there supporting me with everything I needed from parts to advice about how to repair my machines when I crashed. They have also provided the SAME level of parts support and technical expertise for my inmotion V11 that I purchased in the used market. One more thing about shipping and ewheels.com - They dont try to gouge you for shipping and they know how to work the systems to get you your order FASTER and CHEAPER than anyone. I rarely take the time to write a review, but ewheels.com is the #1 merchant that I have ever worked with hands down.”

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Posted 4 years ago

“100% best costume service. Thanks ewheels😁”

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Posted 4 years ago

“We have purchased many performance electric scooters from E-wheels and have been very well taken care of from a customer perspective. This began from the very first contact with Drew as part if their team. William has been an ongoing tremendous value to your overall customer concerns and purchasing experience from his professional expertise! Highly recommend these guys for their commitment toward the product lines they sell and service on an ongoing basis. The prices of the products are competitive however the customer rappour is where we've been very satisfied. Thanks again to the entire Ewheels team behind the scenes!”

Helpful Report

Posted 4 years ago

“Purchase my KingSong S 18 from Ewheels.com on a Monday And received it by Friday. Before I purchased it I asked him a bunch of questions and they responded very quickly. Shipping was fast. Came FedEx, and in one piece LOL.”

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Posted 4 years ago

“Fantastic product and shipping, looking forward to doing more business!”

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Posted 4 years ago

“Great customer service and fast delivery”

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Posted 4 years ago

“I have had good experience with e wheels.”

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Posted 4 years ago

“The eWheel service is always top notch. I'll never buy another EUC or Scooter elsewhere.”

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Posted 4 years ago

“Fantastique service from Ewheels. Quick to respond”

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Posted 4 years ago

eWheels is rated 4.9 based on 3,877 reviews