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ewheels Reviews

4.9 Rating 3,685 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,685 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
eWheels makes sure that customers are satisfied regardless of manufacturer defect. I would recommend them for any of your electronic transport needs.
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Posted 5 years ago
easy to find what you need and also has some good reviews to find out if the product is good or not
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Posted 5 years ago
Hi. I purchased a TurboWheel Swift from ewheels.com about a month ago. I delayed writing a review because it was my first scooter and wanted to give it a really good test. The scooter is wonderful, both fun and stable. It is powerful and easy to operate. I like it so much, I just placed an order for an e-twow Gt (2020) so my daughter and I can ride and don’t have to share. I would absolutely recommend the TurboWheel Swift from wheels.com!!!!!
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Posted 5 years ago
Fast quick order time, great info about product received prior to delivery, so that I would be fully informed on the product that I was receiving, overall very happy with customer service and the product.
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Posted 5 years ago
This is my second time purchasing from ewheels. They have good prices, fast free shipping and great customer service. I get a reply email very quickly, even on nights and weekend. Amazing retailer.
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Posted 5 years ago
Really good customer service
ewheels 5 star review on 29th July 2020
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Posted 5 years ago
From the first day scooter was not working correctly when I use the rear brake scooter stops working extremely disappointed would recommend no one to buy I have not written a review yet I will get around to it and recommend that nobody buys you this particular scooter!!!!
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Posted 5 years ago
Top notch on all levels! Jason is always quick to respond, and the prices are always competitive! You can't go wrong with eWheels!
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Posted 5 years ago
Listen everybody......this is the BEST SCOOTER EVER!!! I'VE HAD THE TURBO WHEEL LIGHTNING over a year now I live in New York it's been through harsh Winters northeastern rain storm everything never broke down EVER. NOW that I've purchased the TIRBO WHEEL PHAETON it's the Thoroughbred 🐴of scooters hands down if you are an experienced rider please go to ewheels.com and look at their products Jason and the tech team and the cells are awesome people they will help you to the fullest.
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Posted 5 years ago
I'm loving my Monster V3. ewheels did a fantastic job. Can't wait til April 2021 for my next order. If not sooner.
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Posted 5 years ago
I received my scooter from ewheels and have no problems so far. Very satisfied. Room for improvement: 1. Change footer of the website from 2017 to 2020. If I wouldn’t see reviews on YouTube and referrals to this site I would never purchase it as website doesn’t reflect trust especially if footer is outdated. 2. Make website mobile friendly. It’s 2020 outside everybody making purchases through their phones. It’s very hard to navigate from iPhone, I can imagine how will straggle android users. 3. Have phone number on the website. Customer support through email it’s not good. Ability to call and have live person on the phone to help you is the level where you should aim. 4. Have better manual for your products so customers will not be frustrated and will bother you less.
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Posted 5 years ago
Consistently excellent customer service and support. Emails get responded to within minutes, at almost any time of day, pretty much any day of the week, even weekends. Real people on the other end, no corporate rigamarole or annoying hoops to jump through. Absolutely cannot recommend eWheels enough, they've earned a customer for life.
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Posted 5 years ago
The company has been far above and beyond any company I have had to deal with. Products arrived as scheduled. Any problems I have EVER had with a product have been addressed rapidly usually same day if not same hour or so. Even tried to help with a product I did not buy for them. Can not say enough good about this company.
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Posted 5 years ago
They got the the wheels. I just buy them. gonna buy another one soon from here.
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Posted 5 years ago
Thank you ewheels for the order! It was really well packaged and quickly delivered! It’s been 2 days with the wheel and I already love it! Excellent service, I highly recommend your website! I did a quick unboxing video if folks are interested: https://youtu.be/FJZ9tTN_qLg
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Posted 5 years ago
I have been dealing with ewheels for 3 years now and 3 different scooters. I have had a great relationship with Jason with all the scooters be it issues or advice on upgrading to my next scooter. If ewheels carries the scooter I am looking to buy, they will always be my first option.
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Posted 5 years ago
Outstanding service and quality, this is well known and well represented with all purchases and all feedback ever written. True class act and display of excellence
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Posted 5 years ago
No a days professionalism is almost dead, so it's refreshing to find a company like ewheels, they are true professionals! They work hard to provide the best quality product to their customers. They work hard at making sure their customers are completely satisfied. They still shock me how fast they reply to emails, answering question after question. I put a high value on professionalism, so that's why I will continue to purchase my EUCs from ewheels!
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Posted 5 years ago
Super fast shipping and email/support replies. Extremely happy with both my 16X and mTen3 purchased from them and looking forward to the next!
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Posted 5 years ago
Got my wheel had some issues with pedal sent an email and the team was very responsive!!
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Posted 5 years ago
ewheels is rated 4.9 based on 3,685 reviews