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ewheels Reviews

4.9 Rating 3,652 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,652 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 12th June 2025
Anonymous
ewheels 5 star review on 7th May 2025
Ahmed Thompson
ewheels 5 star review on 5th May 2025
Ralph Bucci
ewheels 5 star review on 2nd May 2025
Clayton Park
ewheels 5 star review on 2nd May 2025
Clayton Park
924
Anonymous
Anonymous  // 01/01/2019
The staff are very helpful and on top of making sure the customers experience is the best it can be. Ewheels is by far the best company available for all you PEV needs.
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Posted 2 years ago
Ewheels shipped my preorder the same day I completed the finally payment. It was well packaged and ready to go.
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Posted 2 years ago
Ewheels is the best place in the US to buy your EUC. Incredibly responsive and helpful customer support.
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Posted 2 years ago
Quick delivery. Love the Patton. Best price anywhere!
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Posted 2 years ago
I just recently received the new Sherman S from Ewheels and as expected i am really appreciating my first suspension wheel. Coming from the EXN, and being an older rider (+60) the additional weight takes some getting used to, but it is an extremely smooth and comfortable ride. i always appreciate the great support and wheel selection from the eWheels team. They are my go-to for all things EUC related!
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Posted 2 years ago
Ewheels is a fantastic company that has excellent customer service. My questions were answered promptly and clearly. Not only that, but they delivered clear documentation about operating my EUC, and also showed screenshots of progress they were making with QC and shipping. If I order another PEV, I will definitely get it from here.
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Posted 2 years ago
Very happy with my third wheel purchase from eWheels. As always eWheels provided excellent service, prompt shipping, and I know I can rely on them for product support if anything goes wrong with the wheel.
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Posted 2 years ago
So far so good. Ewheels did everything they said they were gonna do. I'm happy with my purchase so far. Thanks ewheels!
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Posted 2 years ago
Wonderful customer service and quick shipping. Will continue to order with them again.
ewheels 5 star review on 12th July 2023
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Posted 2 years ago
Cant say enough good things anout Ewheels.. service is above and beyond. If you purchase from Ewheels you are in good hands. From before I placed my order to after I received it, nothing but solid support. In 2023 good swrvice is a rarity and Ewheels sets the bar pretty High. Im glad I found these guys.
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Posted 2 years ago
Amazing customer service!!! Quality products!!!
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Posted 2 years ago
Excellent service, responsive support and speedy shipping. Effortless pre-order / purchase experience
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Posted 2 years ago
Got parts to me extremely quickly, and are also quite forthcoming with information as well.
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Posted 2 years ago
Recently bought my first euc. Commander pro, which is great. Smooth acceleration and great suspension. I am 67 and only use it as a commuter. Different uses will probably give different results. Ewheels are outstanding in customer service. Very fast responses by knowledgeable staff. I am very comfortable stating they will be there to help if i run into issues or questions going forward. I only have one small critique.....a start up instruction sheet to get it charged, and unlock from travel mode, itemized parts wirh complete information so going forward you have a reference for tires,tubes and bearings when parts wear out. Highly recommend ewheels for fast delivery arriving in great shape backed up by fast friendly helpful staff.
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Posted 2 years ago
Ewheels always puts a priority on customer service which is why I keep coming back.
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Posted 2 years ago
Great company, great service Using Fed Ex always seams to be a problem Paid for overnight and it didn’t come overnight Came 2nd day. Lost a days pay because I had to stay home the 2nd day. This happens all the time with Fed Ex. Other than that I enjoy the people at E wheels
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Posted 2 years ago
This is the third PEV purchase I've made with E-wheels. The service is, and always has been, spectacular! They are in touch to give updates. Whenever I have a servicing question, they reply promptly. I will always purchase my PEV's from E-wheels!
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Posted 2 years ago
I'm new with euc's and initially was reserved about shopping at ewheels. I had read alot of positive reviews though. Well I proceeded ahead and ordered a seat and some pads. Next day I received notice of a $50 refund on the pads. I didn't understand why. My order arrived and the pads were not the ones I ordered. But $50 off made them an outstanding value and I figured they'd work fine. Then I received a personal email from Jason inquiring if the modular pads I received worked ok on my v11. I explained that I hadn't tried them and had ordered the inmotion v11 pads from Amazon because it was what I thought I needed. Next I got another refund from ewheels for the balance of the price of the inmotion v11 pads, and an explanation from Jason that they had sold out the day before. Well, at this point I have a set of modular luminous pads from ewheels at no cost to me. I didn't even ask for the refunds. Their customer service is better than any that I have ever experienced anywhere on anything. I can't imagine a better place to buy from than ewheels.
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Posted 2 years ago
The company is a pleasure to work with and has competitive prices
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Posted 2 years ago
Jason and Eric were super accommodating, they seriously went above and beyond. Their customer support transcends mere 'good' --they're ambassadors and pioneers for PEVs, and will work to get you set up right. Can't recommend highly enough.
ewheels 5 star review on 3rd July 2023
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Posted 2 years ago
ewheels is rated 4.9 based on 3,652 reviews