eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,930 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,930 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Amazing scooter definitely will recommend my friends

Write Your review

Tell us how eWheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

eWheels 5 star review on 10th September 2026

959

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the E-TWOW GT scooter. It came quickly and was in perfect condition. Items of note: 1. The instructions are not complete. They do not tell you how to change into miles and Mph. 2. The instructions do not tell you how to get your unit out of instant throttle mode which it seemed to default to when I switched to Imperial settings. Note-* - Search Youtube to find out how to change the settings above. Now the Pros... 1. This damned scooter is frigin fast! It is my second scooter. The first one only went about 15mph max. This one reads 26mph (actual 24mph with gps) and in a straight line is sweet, but traveling down a skinny sidewalk with whoops around trees is scarry. 2. There are some reviews where people complain that the regererative braking isnt strong enough. Well I'm here to tell you that at full speed you can almost throw yourself over the handlbars if you press the brakes to full down. I is almost too much brakes. I purchased the 2019 version (no drum brake and no kickstand) becuase it saves 4 lbs and absoultely no need for them. It stand straight up by itself when the front end is released. Rear drub brake will just slide down the road if squeezed hard due to the hard rubber tire. Well worth the money!!! I hope this helps.”

Helpful Report

Posted 6 years ago

“entrega oque promete... bom produto... bom atendimento... (delivery what promises ... good product ... good service ...)”

Helpful Report

Posted 6 years ago

“Purchased my first wheel + protective cover from eWheels and received both promptly (overnight shipping). Amazing speed! I've already pre-ordered my next faster wheel and looking forward to it! Highly recommended!”

Helpful Report

Posted 6 years ago

“Received shipment was exactly as expected, and this V10F wheel is great! The only downside was the use of Fedex, their shipment tracking system is really bad. The order was placed on a Monday, and I received confirmation from them for the next Thursday (before it had even cleared customs), Friday, and the following Monday, when I actually received the unit. Despite that, I would not hesitate to order other wheels or accessories from eWheels.”

Helpful Report

Posted 6 years ago

“Definitely much better then I thought. Very fast. Very well built. I'm 6ft 254 pound bodybuilder and this scoot doesn't wobble or miss a beat. Without a doubt the best scooter I have. Keep up the good work!”

Helpful Report

Posted 6 years ago

“HAD PARTS MISSING”

Helpful Report

Posted 6 years ago

“You won’t find better warranty, support, and people to buy from!”

eWheels 5 star review on 6th September 2020

Helpful Report

Posted 6 years ago

“eWheels continues to be a leader is EUC sales! Making the order is only the starting point of where your experience with the them begins. They have great response time for questions and are also very responsive to any issues you may experience. I've bought 2 wheels from them and have another on pre-order now. Thanks Jason!”

Helpful Report

Posted 6 years ago

“Had a question, which was answered quite timely. All around great experience, very professional company.”

Helpful Report

Posted 6 years ago

“I am very satisfied with my experience with eWheels. Drew B. was very helpful in answering my questions (pre-during-post) sales. He confirmed that my requested item was in stock and could ship immediately - which was then quickly processed and shipped out when I completed the online ordering process. Afterwards, he promptly answered my email where I had requested info on how I could unlock the speed limitation of the Kingsong wheel that I had purchased. I'm happy with my wheel and would buy from them again. I would also highly recommend eWheels to anyone considering purchasing a wheel.”

Helpful Report

Posted 6 years ago

“Kingsong 16X is awesome. device came with a bad charger and ewheels made everything okay by overnighting me a charger. Great customer service and very reponsive. Highly recommend this seller.”

Helpful Report

Posted 6 years ago

“Fantastic experience. Detailed website, immediate processing and shipment. Will definitely use again.”

Helpful Report

Posted 6 years ago

“So great to know that these folks are there to take care of our EUC needs! Whether it’s just questions or purchases, they take care of us.”

Helpful Report

Posted 6 years ago

“I purchased this wheel for my neighbor who got hooked after riding my wheel! Also recomended he purchase from ewheels due to excellent customer service! He really is enjoying his 16x Trust me! ✌”

Helpful Report

Posted 6 years ago

“This is one of the rare businesses where I would pay a higher price, just for their product knowledge and tech-support: I've purchased a dozen or more products from eWheels over the years, and anytime I've had a technical issue, a technician has gotten on the phone with me, and helped me debug the problem. When I've needed a part they have sent it immediately, often overnight. Jason (the owner?) has been spot on with product recommendations, and on a couple occasions has explained why he has avoided carrying specific products. eWheels has my utmost respect, and my highest recommendation.”

Helpful Report

Posted 6 years ago

“Bought 16x for my first euc. Coming from extensive onewheel background with over 4000 miles, I was excited to try something new. Almost 200 miles now on euc and I am loving it. The range, speed, torque are amazing. I picked it up after about an hour in a parking lot and after some miles on a trail feel more than comfortable riding on road and the few trails I've been on was an amazing experience. Ewheels was great sent wheel right away and I ordered a cover for it days later and they waved shipping and even sent it next day without me even asking. Fed ex screwed up shipping a little, but thats what fedex does. More than happy with my experience and will def go through ewheels for my next purchase. Coming from dealing with future motion it is very satisfying to actually have some customer support/ service.”

Helpful Report

Posted 6 years ago

“If you are in the market for electric vehicles then look no further!! eWheels is the absolute best EUC shop in the USA! They stand behind their products and offer the best warranty’s in the region. Get your wheel with eWheels today !”

Helpful Report

Posted 6 years ago

“Very happy the quick shipping and communication from ewheels. I was waiting on a V11 which has some delays in production. I decided to switch over to something else so I could get some riding in before winter. They gave me some options that were in stock or soon to be in stock and I decided to go with the KS16X (maybe I can try the V11 next year). Ewheels shipped out my KS16X the same day and I was riding just a few days later! Thank you!!”

Helpful Report

Posted 6 years ago

“My telescoping handle broke on my kingsong 18L. Order the parts from E-Wheels. 3 days later the parts were in my hands. Very fast and customer oriented.”

eWheels 5 star review on 1st September 2020

Helpful Report

Posted 6 years ago

“eWeels was very helpful helping me pick not my first EUC. They emailed me back answers to my questions typically within the hour.”

Helpful Report

Posted 6 years ago

eWheels is rated 4.9 based on 3,930 reviews