ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,766 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,766 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Amazing scooter definitely will recommend my friends

ewheels 5 star review on 19th January 2026

949

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I enjoyed the product although it is a bit bumpy with the hard wheels and ran out of battery pretty quick”

Helpful Report

Posted 5 years ago

“Jason is the best, Very responsive, excellent service. Will continue to buy from Ewheels.”

Helpful Report

Posted 5 years ago

“Bought my first euc from ewheels. I received a quality wheel and great customer service. Highly recommend. Thanks ewheels!”

Helpful Report

Posted 5 years ago

“Best customer service. Super fast shipping. Outstanding performance. Excellent quality. Great handling. Super fast. Really comfortable to ride. And I am sure there were so many other things in my mind after my first ride on my Turbowheel Lighting + You don’t think about the money spent if you’re really enjoying the product. I would never ever downgrade after riding this scooter!”

Helpful Report

Posted 5 years ago

“Smooth transaction, super fast delivery, good communication.”

Helpful Report

Posted 5 years ago

“Excellent customer service. Never had an issue.”

Helpful Report

Posted 5 years ago

“Outstanding service! I had a change of heart from getting the king song s18 and wanted to switch to the tw lightning+ cause it was a better fit for my needs. Their support was very responsive and got everything sorted quickly. I'd recommend them to anyone interested in getting a electric scooter or EUC.”

Helpful Report

Posted 5 years ago

“I was able to pay for what i wanted quick and easy. I even received a loan that way im not draining my account all at once. The only thing is the product isn’t available yet. Im on backorder.”

Helpful Report

Posted 5 years ago

“This is well run organization. Responsive to product questions. Efficient service department. I am a repeat customer. Anyone considering a one or two wheeled scooter would to wise to purchase from EWheels.”

Helpful Report

Posted 5 years ago

“Everything about Ewheels screams quality. They are there to work with you to give you the best service and product. Its a pleasure to purchase from them.”

Helpful Report

Posted 5 years ago

“Awesome customer support and service. They reply to emails ridiculously fast. Order processing and shipping was the same, just fast fast fast.”

Helpful Report

Posted 5 years ago

“Jason is the best and really care about his customers. Fast response”

Helpful Report

Posted 5 years ago

“great scooter but a bit on the pricey side.”

Helpful Report

Posted 5 years ago

“I bought two Tesla's for my wife and I. Ewheels was quick to respond to my inquiry's and shipping was very fast to Alberta Canada”

Helpful Report

Posted 5 years ago

“Very fast delievery! From California to toronto in 3 days. The wheel is very well build.”

Helpful Report

Posted 5 years ago

“Product was all & then some. But the customer service is better. Constant coms, updated info on delivery, & even answering all my questions to relieve me from any doubt of an pricey item. I highly recommend EWheels to anyone considering getting into the latest PEV crave.”

Helpful Report

Posted 5 years ago

“Purchased my Turbowheel Lightning+ from eWheels and despite traveling across the U.S., the product arrived quickly (same week). Their attention to detail (email with setup instructions/links) and quick turnaround time bodes well for their level of service.”

Helpful Report

Posted 5 years ago

“Quick shipping and excellent product quality.”

Helpful Report

Posted 5 years ago

“Wonderful experience. Purchase was seamless and shipped the next day free. Very responsive to contact and answer questions about product after I had received it several weeks after.”

Helpful Report

Posted 5 years ago

“I bought TurboWheelDART and right out the box it had loose screws and bolts which was completely fine so i didnt care. But front brakes or rotor is not balanced so when i use the front brake, scooter literally shakes to front&back I dont know how to fix it but i can say that im surprised to see that they shipped a product without even testing it for 1 min. Im really disappointed with the issue.”

Helpful Report

Posted 5 years ago

Hi Burak. So sorry to hear about your experience. Please reach out to us via our support email, and we'll definitely fix this for you - as we take pride in our customer service.

Posted 5 years ago

ewheels is rated 4.9 based on 3,766 reviews