eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,930 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,930 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Amazing scooter definitely will recommend my friends

Write Your review

Tell us how eWheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

eWheels 5 star review on 10th September 2026

959

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EWheels is awesome, their customer support and care for their brand/products is why it's worth going with them 100% of the time. Sure you can probably find the same wheel cheaper from some no name online seller/alibaba/etc, but do you really wanna chance getting a dud and having no support? This is a niche hobby and unfortunately the quality control isn't always the best, I had the misfortune of receiving a 100v Nik+ that had some issues but ewheels helped me quickly diagnose and ultimately replace the wheel. Glad I spent a little extra and had a reputable source to work with rather than being left with a dud wheel and out $2k!”

Helpful Report

Posted 5 years ago

“I purchased a King Song 16x. I looked at other dealers and found eWheels to be the most talked about as far as their excellent reputation. I had question prior to and after my purchase. These were answered in a very timely manner. Would I purchase from eWheels again? Most definitely. I am 68 years old and overweight, my progress learning to ride is slow using U-Strides 12 step program. If you are in doubt about getting an EUC, just do it, eWheels will treat you right.”

Helpful Report

Posted 5 years ago

“Ewheels has catered to me even prior to when my Turbowheel Lightning + arrived! They have discounted accessories for me while I waited and have kept me up to date when my scooter will arrive. Instant response to any questions or concerns! Fantastic customer service! I see a V11 in my future very soon! Thanks guys!”

Helpful Report

Posted 6 years ago

“eWheels is great!”

Helpful Report

Posted 6 years ago

“I didn't receive anything...no scooter no nothing.”

Helpful Report

Posted 6 years ago

“unfortunately the original charger that for my new inmotion V11 didn't work”

Helpful Report

Posted 6 years ago

“Great company! Very quick to respond to emails & make adjustments to orders. Always felt taken care of & honored as a customer.”

Helpful Report

Posted 6 years ago

“Everything has been good so far. Im like 220lbs and the E twow gt carries me just fine. The only thing I'd knock it for is that it's almost too torquey. I know its a good thing for us wild people, but my girl has a hard time wrangling it in some times. Maybe have a setting that would gradually increase the torque. (I know you can do this with the trigger, but still). Anyway, it's great. Fast, strong, portable, solid tires, and shocks. The best everyday scoots-ster”

Helpful Report

Posted 6 years ago

“Wheel was shipped fast and came in good condition. Would give a 5 star but there were no documents or anything with the wheel, just a few 30amp fuses sprinkled I'm the box with it. Still don't know what they are from! Website does need some updating.”

Helpful Report

Posted 6 years ago

“Absolutely perfect from start to now. Incredible response time compared to other companies I’ve dealt with. Excellent attention to detail, ULTRA fast free shipping from Ca to Ma in 5 days! Unreal you guys are the best.. communication is top shelf too. Thank you!”

Helpful Report

Posted 6 years ago

“Replacement pads for my KS16x. They worked great. Just as good as the originals.”

Helpful Report

Posted 6 years ago

“Excellent product. Fast shipping. Great customer service. Will be back for more purchases!”

Helpful Report

Posted 6 years ago

“Best place to buy EUC great customer service”

Helpful Report

Posted 6 years ago

“I originally purchased my Kingsong 16S from eWheels. Great product and even better customer service! Can’t wait to get the S18, I need to perfect my riding skills first. I’m ordering a Turbowheel Lightning today for the wife.”

Helpful Report

Posted 6 years ago

“Always answers my questions when I have them. Make the process very smooth”

Helpful Report

Posted 6 years ago

“Great service but I’m not a good email guy I wish there was a phone number to actually talk to someone”

Helpful Report

Posted 6 years ago

“Item arrived as promised. I had some questions about the EUC and quickly got a call back and a response email. Would gladly do business again.”

Helpful Report

Posted 6 years ago

“Still waiting for the wheel. It's my first wheel so I really can't say anything as of yet.”

Helpful Report

Posted 6 years ago

“eWheels is the obvious choice!”

Helpful Report

Posted 6 years ago

“No complain at all. Jason was quick in responding to my inquiry and the delivery was very quick. This is my first wheel and I have a deposit on another. After an hour of practice Im able to go 25 to 30 feet. Ive got a ways to go but I can already tell mastering this will be a real joy.”

Helpful Report

Posted 6 years ago

eWheels is rated 4.9 based on 3,930 reviews