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ewheels Reviews

4.9 Rating 3,685 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,685 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
Amazing service, shipping, and products. What more could I ask for? Thank you, eWheels!
Helpful Report
Posted 5 years ago
As an alternative to taking the NYC subway, I wanted to get something that could get me to and from work from Manhattan to Brooklyn quickly and safely during the pandemic. I also needed something that wouldn't take up too much precious real estate. After doing weeks of research, I narrowed down my choices to the Turbowheel Swift and the E-twow GT. The safety features (front and rear brakes, suspension, solid without weighing too much to carry up a few flights of stairs) of the Turbowheel Swift won over my husband as I am a fairly klutzy person and a new scooter rider. We took it out for a spin today on cobblestone, boardwalks, and bike paths, and my husband has decided that he now needs one too. The adjustable handlebar made it easy for both of us to ride the scooter comfortably. The LCD is bright and fairly easy to adjust (once I read the manual carefully). It goes very fast - no need for mode 2 for me! I collapsed the scooter in one minute when we decided to dine outdoors after the ride. It took up very little room under the table, and I was able to do it very easily by myself. I was able to fit a bell, headlight, and phone holder on my handlebars (and still allow them to collapse). Just make sure to measure carefully! If you are looking for a compact, fairly lightweight, and safe scooter, this one is it!
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Posted 5 years ago
Phenomenal selection, fast shipping, great products, and amazing customer service
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Posted 5 years ago
Sold me an eagle pro on discount, same day shipping. 5 out of 5!
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Posted 5 years ago
Great service. Product was exactly as described.
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Posted 5 years ago
This 5 star review is based off of the eWheels company in general, not so much on my recent purchase. I feel like I should clarify because there was an issue with getting my shipment handed to FedEx over multiple days, which made the $170 I paid for overnight shipping completely pointless since I didn’t receive my order until 6 days after I placed it. I had to contact someone to check out what the problem was on day 3, otherwise who knows how long it would’ve taken. No reason for the delay was given but my card was refunded $50 from the $170 I paid for shipping, leaving the remaining $120 to sit as a slightly less painful, but still very irritating thorn in my side. I can understand that problems pop up sometimes and especially so during the current craziness, so I’m unwilling to knock a star off of a clearly 5 star company that’s done a lot for the community, pushes product improvements and continues to kindle a passion for the products they provide. These things mean much more to me than a circumstantial slip up so I stand behind them and will continue making my purchases with eWheels.
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Posted 5 years ago
eWheels did a great job with my purchase of a King Song 16S. I got a shipping tracking number within an hour of placing my order. I even had a few questions that they answered quickly via email. eWheels is awesome!
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Posted 5 years ago
I just received my Turbowheel swift and I love it. Thank you!
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Posted 5 years ago
The delivery was very fast by Fedex, in excellent bullet-proof packaging. The customer service turned out to be amazing: on the second day I accidentally locked out the wheel thru the app, and did not realized that. So I sent a message via the eWheels web page, asking for help and within 5 min a tech support guy called me and helped to resolve the problem. I think, his name was Steve, but not sure.
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Posted 5 years ago
Jason and his team were very informative about the purchase I was making and suggested accessory to protect it when I needed a solution to an issue. The shipping and communication from the team at eWheels.com was fast and easy.
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Posted 5 years ago
eWheels is amazing, they're constantly surprising me with either a discount or waived shipping fee. I love this company and I know for a fact ill be taking cared of if I had to use my warranty. Highly recommend eWheels!
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Posted 5 years ago
I was going to wait on the review until I learned how to ride but so far I am very impressed with my Inmotion V8F. I have not tried any other wheel so I have nothing to compare it with and as far as performance I am still learning how to ride. But the V8F is a very cool looking wheel. I bought it from eWheels and they were a pleasure to work with and thanks again for the recommendation. So far I'm very happy with it. More to follow this in a few weeks.
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Posted 5 years ago
Scooter arrived ready to ride (battery needed charging but that was expected). Scooter rides incredible and a lot of fun to use. The engine is very strong and almost scary at its top speed. A fully charged battery makes your ride very fast and responsive. I forgot to charge the battery and rode on about a half charge and the scooter still reached a respectable 12 mph for quite a distance. Would recommend
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Posted 5 years ago
I actually ordered a segway ninebot from amazon, buuut they lost it in the mail. Got my money back (fate was trying to tell me something lol) and upgraded to a Turbowheel Dart! Best decision ever! The ride is so worth the price. I have been riding rental scooters for the past few years, and this obviously does not deserve comparison. NOW here is another thing. I managed to bust my back air tube my third day riding it. I was being a bit careless, so its mostly my fault. Did a panic purchase of a new airtube and selected overnight shipping. Y'all were so kind for giving me an extra airtube AND giving me a discount. Guess what happened? While putting in a new airtube, i managed to pierce the tube!! If Ewheels did not send me the second tube I'd be absolutely in tears. My dumb mistakes were no fun, but learning from them is great! Thanks Ewheels!
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Posted 5 years ago
We're so glad we could get you back on the road. Enjoy your Turbowheel Dart!
Posted 5 years ago
Love the wheel...easy to ride and it has a very smooth ride...friends like it as well..Thanks
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Posted 5 years ago
The customer service is excellent and the products they put out are super fun and high quality. My roomate and I both have scooters and love them.
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Posted 5 years ago
I bought Turbowheel Dart from eWeels and love it. Great scooter for commuters. Shipping was fast and free. Thanks eWheels. Will be buying from them in the future
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Posted 5 years ago
What a wonderful experience this has been for us as a family. I can't say enough good about the staff at eWheels! They do customer service the way it is supposed to be done - genuine caring for their customers. It shows in every communication, whether it's advice on the sport or trying to choose between two models. We are new to this sport, and we opted to start with the MTen3 for our first EUC, mainly because we have two children who want to learn as well. We were impressed as soon as we unboxed this little EUC marvel. We've had a BLAST! We're all hooked on this sport, no turning back! We look forward to the future purchases coming up because we know we can expect the same fantastic service from eWheels. Thank you so much for all of your help, your excellent attitudes, your advice, and guidance. Keep up the great work! The Foster Family
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Posted 5 years ago
Was my first timer purchasing from ewheels. The staff go above and beyond to help you out when needed. Great response times and super nice!
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Posted 5 years ago
Smooth ordering experience, clear information & communication with tracking.
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Posted 5 years ago
ewheels is rated 4.9 based on 3,685 reviews