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ewheels Reviews

4.9 Rating 3,688 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,688 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 24th September 2025
Teng Xiong
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
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Anonymous  // 01/01/2019
Excellent service. Ordered from UK arrived within 3 days! Quality.
Helpful Report
Posted 6 years ago
My experience with Ewheels has been excellent. They provide great information on their site about each wheel. This helped me make the best decision about the wheel I wanted to purchase. They delivered my new wheel fast and in excellent condition. I look forward to working with them again.
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Posted 6 years ago
Quick ship. I am a noob so it is hard to comment on the wheel. Seems great so far but I can only ride about 50 yards. I called in and spoke with Jason pre-order great info. I ordered within minutes but I despite the verbal offer I guess they were sold out of XL pedals. I was kinda disappointed that I didn't get them as I had expect to....
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Posted 6 years ago
eWheels are the ones you want to go to. Their customer service is way beyond expectations. Both from a sales, as well as a technical support aspect, they were prompt to return calls and emails, and were patient with their responses, ensuring I was fully satisfied. If you're on the fence, just give these guys a call and you will be assured. I purchased the Dualtron Ultra and couldn't be more pleased. I was very nervous I would end up with buyer's remorse, but to the contrary. I love my new machine and feel very secure that if I need any help in the future, eWheels will do all they can to ensure their customer is satisfied.
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Posted 6 years ago
Best wheel ever...
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Posted 6 years ago
The KingSong ks18XL is 5 stars. The poor app brings it down a star. How can a high quality, high performance wheel have such a poor application associated with it? I hope the people who programmed the wheel are different from those who made the app. From my short time riding this wheel, I’d say the app programmers are a different lot. The wheel is so powerful and of very good quality. My only negative there is when I hit ‘kickback’, it’s a little jarring and surprising. Not really in a good way either. My previous EUC was the Inmotion V8. When approaching top speed on it, the wheel softly begins an oh so suttle tiltback. KingSong should try to replicate that. Having said all that, I feel that I posses the finest EUC made. Such a great feeling riding it. I’m a little obese and I live in the mountains. This wheel easily handles my weight. I found when I used DarknessBot app, it would alarm at 16 mph. With the app off I could do about 20mph. Battery supplies endless range it seems. The foot peddles provide s comfort I’ve never expected from an EUC! I just did a 13.8 mile run and later realized, ‘hey, my feet don’t hurt!’ Here is a sample of a ride on the 3rd day of ownership. https://youtu.be/c_TaPwQr8n0 I’m still restricted to 20 mph. I anticipate many years of fun from this wheel. Inmotion was a quality eweel but I’ve always wanted a kingsong. Now I’ve got the best EUC in the world!
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Posted 6 years ago
For me there is no rational reason not to buy one's EUC from eWheels if you live in the USA and maybe Canada. They standby everything they sell even when the manufacturers don't. The service I have received has been top tier. I probably would not have purchased my KS18L at all if eWHEELS didn't exist. Other means of procuring the wheel were to risky for my blood.
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Posted 6 years ago
Hi,I have now done over 200km on my glide 3 and here are some of my experiances etc. The app from solowheel never worked l use wheel log and recently have been able to get the innotion app working. The wheel seems quite good quality. I carry, walk and ride my wheel on most of my outings and does all of these functions well. Love the ease of turning on the head light as start the day very early in the dark. Also like how I can turn down the volume a must at this time of the morning. Comunication was as good and better as l have ever had on online purchases. Have had minor issues with button under handle allowing the wheel to over spin and then torn off. I have tested top speed and while I feel the wheel is capable of 30km an hour is very hard to maintain the speed as the pedals keep flicking you back. I would say 25km an hour is about the max speed to expect. But all in all has performed well so far.
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Posted 6 years ago
online purchaser. Jason at Ewheels was very quick to respond to e-mails. Very personable and willing to answer any and all questions I had. Jason was spectacular in arranging free shipping as well as a local tech William adding the water resistance recall to my purchase as well as safety gear and on site training/pointers as I was a new rider. Top notch service with this team. You guys rock!
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Posted 6 years ago
Informative and up-to-date website info. Efficient sales and shipping. Overall excellent experience.
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Posted 6 years ago
What can I say? Jason at eWheels stands behind what he sells and works hard to bring us the best. eWheels works with the manufactures and customers to improve design, quality and safety. The service that eWheels provides is second to none. I am a proud to be an eWheels customer. .... Thank you Jason!
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Posted 6 years ago
Ewheels is the best at customer support after the sale, questions or problems are dealt with quickly. I simply had some questions about my new wheel and sent an email to support@ewheels.com, the answers came in minutes. When buying a tech product from China, such as an EUC it is reassuring to know that ewheels will be there for you. Jason McNeil is the best. Thanks
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Posted 6 years ago
eWheels is simply the best distributor of high-quality electric unicycle products in the United States. My latest purchase of a Kingsong 18XL was a great experience. Got exactly what I ordered at a fair price with excellent communications at every step of the process.
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Posted 6 years ago
I was very happy with the service i got from ewheels,
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Posted 6 years ago
Great product with very quick delivery 😎
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Posted 6 years ago
Received my ks14s wheel in excellent condition. I will have a fairly long learning curve, I fear, but can envision carefree cruising eventually. It is just too soon to know how quickly I may be able to ride. Have purchased knee, elbow and wrist protection and already had a helmet. Now all I need is the time, place and will to keep at it till su cess is achieved. Thanks, Jason, for the help in choosing this fine wheel.
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Posted 6 years ago
Nobody supports the EUC community like Jason and the eWheels team. He's gone above and beyond so many times for me I've lost count. Replacement parts, warranty work, and so much more. There is nobody in the US that supports his EUC customers anywhere close to Jason. Great job!
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Posted 6 years ago
I've purchased a KS-16S and a MSX from eWheels. In addition I bought a new shell for the KS-16S and new pedals since I heavily abused the wheel while learning. Outstanding service on all accounts! eWheels is very responsive and extremely helpful. Thank you!
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Posted 6 years ago
When I placed me order my wheel was on backorder but Jason kept me up to date as when he expected it to arrive and then shipped it out immediately. Much appreciated! When my wheel arrived I had issues with unlocking and I emailed Jason for help and he responded within 5 minutes. Awesome! He did this two more times for me until I got my wheel up and running. Great after the sale support, this is why I chose ewheels. Great all around experience and would definitely recommend them to anybody looking to purchase.
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Posted 6 years ago
ewheels was very informative on their products but one thing I noticed was that they need to intail what exactly comes in the box. When looking at the Dualtron Thunder portion I thought the different shock cartridges were included it did not say anywhere that it wasn't. Also my e-scooter came a bit damaged during shipping but ewheels and their technician was able to help me solve the issue promptly over the phone. Overall I am a satisfied customer and would do busy with them again.
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Posted 6 years ago
ewheels is rated 4.9 based on 3,688 reviews