eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,930 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,930 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Amazing scooter definitely will recommend my friends

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eWheels 5 star review on 12th August 2026

958

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my wheel and had to have the shipping delayed due to a business trip. Jason worked with me and the wheel made it to my house right on time. Not too late and most importantly not too early. He even threw in some free wrist guards!”

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Posted 7 years ago

“Better than expected! Build quality and performance are wonderful. Purchase with confidence.”

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Posted 7 years ago

“eWheels was amazing to work with. The wheel shipped very quickly, was well packaged and arrived earlier than expected. eWheels was very communicative providing me everything I needed to know about the product I was purchasing, recommended apps, how to get the wheel riding for the first time. I will be using eWheels again in the future. Thanks!”

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Posted 7 years ago

“I must say I’ve bought unicycles from other vendors but the service level at the eWheels is the pinnacle. I mean it’s absolutely the best. Jason McNeil is very professional, very quick in his response, he never seems annoyed when I call, he always is willing to give advice and help you be successful with your purchases. I Highly recommend eWheels and I’m normally not one to write reviews .”

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Posted 7 years ago

“Unrivaled customer service! Usually when dealing with an online store I experience great trouble going through the motions to get to speak with a person. Here you send a message and Jason will respond. Not sure if he does everything here but if he is a one person operation then he is really on top of it.”

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Posted 7 years ago

“This scooter is amazing. Jason was so helpful and answered emails within seconds. The steering is super stiff and this scooter hauls ass on Mode 3. Even on Mode 1, single motor, eco mode, this scooter still goes 17mph easy. Quit reading the reviews and buy it now.”

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Posted 7 years ago

“Receive my scooter today very very pleased customer service all that I emailed them and they’ll email you right back I did a little homework and searched a lot for a scooter and I’m glad I went with ewheels thanks guys keep up the good work.”

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Posted 7 years ago

“So far so good I'm enjoying my a lightning wheel Turbo very cool machine I'm using it eight months out of the year which I think is $2,400 price is worth it in Canadian money obviously the only downside that I saw so far is the cheap charger that they give you I don't care if you guys charged me 2500 please give me a decent charger that thing could not even charge my laptop with is ridiculous size and no option of filling up 80% of the battery which I thought was the charger I was getting because of all the emails that you guys send with pictures”

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Posted 7 years ago

“EWheels is On Point!! Great fast service and they will not only keep you posted on your order status but costumer service is there to answer any questions you will have. Awesome , smooth, professional transactions with EWheels.”

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Posted 7 years ago

“Love My new scooter thanks Jason”

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Posted 7 years ago

“Awesome product and as advertised..... My new Turbowheel Lightning is bad ass, built well and fast! I also, got the Rapid charger (which has a percentage setting for longevity of my new 23 amp LG battery). This thing is built like a tank! Jason was awesome and most helpful! Thanks guys!”

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Posted 7 years ago

“I’m disappointed with the time I had to wait.”

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Posted 7 years ago

“Really love my new wheels! So excited to use this”

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Posted 7 years ago

“I ordered a kingsong speed charger and asked for an additional adapter for an old gotway charger to kingsong that I wanted to use as a backup for kingsong, because I don't have any gotways anymore. Instead I was sent a gotway speed charger with an adapter to kingsong, which does work, but is not what I requested, and is a bit annoying.”

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Posted 7 years ago

“Jason and eWheels always have taken care of me. The piece of mind with eWheels and the speedy shipping will keep me coming back.”

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Posted 7 years ago

“Great company with great customer service. There is a reason Jason and the eWheels team are highly spoken about, they care about their customers. So far I have bought a Turbowheel Lightning and Kingsong 16X and any questions I have had have been addressed quickly. I am glad I decided to spend my money with them.”

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Posted 7 years ago

“Very good communication and very organized. Would do business with again!”

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Posted 7 years ago

“Great selection, fast delivery and competitive prices.”

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Posted 7 years ago

“Quick shipping, free extra accessories such as gloves and cover. Unfortunately there was no list with the contents of the box, so I couldn’t check if anything wasn’t included. I’m writing that because when I received my Glide 2 (from Amazon) I also got a rear anti-splash wing, that protects your wheel and yourself from dirt when riding in the wet weather.”

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Posted 7 years ago

“I've ordered 3 wheels from Ewheels: KS16S, MSX, and a KS16X. I've also bought an extra shell and pedals for my KS16S. The sales experience with Ewheels has been excellent, Jason and Company kept me very well informed every step of. the way. They rank at the top for support and follow through.”

Helpful Report

Posted 7 years ago

eWheels is rated 4.9 based on 3,930 reviews