ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.76

4.8 Rating 2,058 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 24th October 2025

Anonymous

ExactMats 5 star review on 17th October 2025

Margaret Steffano

ExactMats 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

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“Great communication and customer service. They handled a small issue quickly and courteously. I highly recommend.”

Helpful Report

Thanks so much, Bruce, for rating us 5-stars and for your honest review! We're glad we were able to help resolve the issue. Thanks again. Enjoy your mats, and have a great day!

“Great mats. The quality, thickness and price.”

Helpful Report

Thanks, Maria, for rating us 5-stars! We're so glad you love your mats. Have a great day!

“Fit perfectly. Arrived quickly. Like the look.”

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Thanks, Michael, for rating us 5-stars! Enjoy!

“Absolutely perfect for my kitchen drawers!”

Helpful Report

Thanks, Jeanne! Thanks for trusting ExactMats to be your shelf and drawer solution. We're so glad you love your clear, perfect-fitting kitchen drawer liners. Enjoy!

“very accurate cutting of the mat. A nice product.”

Helpful Report

Thanks, Juan, for leaving your review. We're glad you had a 5-star experience and that you are happy with the product you ordered. Thanks again! Have a great day!

“They arrived fairly quickly and all but one fit perfectly. I subtracted 1/8 inch from each and that was a good tip. I may have forgotten to deduct on the one that was a little too long, but I can cut it down. Already planning to order more but will have to catch sales to be able to afford them.”

Helpful Report

Cathy, Thanks so much for your 5-star review. We're so glad your experience was a great one. Related to trimming, it's super simple and we have tips that we're happy to share. Just reach out to us and we'll be happy to help! Thanks and have a great day!

“I gave these mats to my 17 year old for his birthday. He said they were hard to put in but they fit and look really nice.”

Helpful Report

Thanks for rating us 5-stars, Joann! We're glad you and your son love your order of auto mats! Out of the box, they make be slightly stiff (especially if they had to travel through colder weather) but they should relax. Of course, if you run into any issues, just let us know - we're here to help! Have a great day!

“Not all mats were correct measurement.”

Helpful Report

Suzy, We're very sorry you had issues with your mat measurements and would be happy to assist. We've reached out to you but were unable to get in touch. Please feel free to reach out to us at support@exactmats.com, or via phone. Thanks!

“I order exactmats for every vehicle I purchase and they never fail to deliver a high quality product that fits.”

Helpful Report

David, thank you so much for your kind review and for rating us 5-stars. We're so glad we were able to assist. Have a great day!

“They are fit very well and hold underneath existing carpet”

Helpful Report

Thanks, Charles! Enjoy!

“I placed an order for mats and received a confirmation on Nov 26. I still have not received the mats. I have not received notification that the mats have been shipped. Is there a problem?”

Helpful Report

Hi Juan, Thanks for your review! Unfortunately, although we are producing orders very quickly, shipping solutions have been a bit slower given COVID-19. Speaking with our team, it sounds like your order did arrive recently. We're so glad! Thanks again, Juan. Have a great day and enjoy your order! :)

“these mats are perfect. They fit my car and they do not slide.j THey are also easy to clean. I have purchased several sets of the clear and when any of my family gets a different car I will buy them again.”

Helpful Report

We're so glad to hear it. Thank you so much!

“I have been buying mats from exact mats for over 20 years it is a great product the clear mats always enhanced the look of my mats, this time I decided to try their new Black Heavy-duty mats that are cut to the exact fit of your OEM mats and then installed with locking grommets when they arrived there was a small glitch with the mats. I called customer service and explained the problem to them, they said they would take care of it. Guess what the next day a completely new set was sent overnight and I could not believe the attention and detail to the problem, they arrived overnight and I installed them in my AMG MERCEDES, they fit great and look great. When a company says "MADE IN USA" and their customer service Dept takes care of the problem so fast this is exceptional, and I HIGHLY recommend EXACT MATS to anyone looking for a Mat that is an exact cut of their OEM mats, Bravo to EXACT MATS. and their customer service. PS I did not receive anything free for this review. Dan”

Helpful Report

Wow, thank you so much for your amazing review. Thanks for being an ExactMats customer for 20 years. Here's to the next 20! :) Enjoy!

“It does not fit.”

Helpful Report

Hi Michelle, So sorry you experienced an issue with fit. That's definitely not what we want. Our team mentioned they did get you taken care of and the issue resolved. I'm so glad! Hopefully we were able to make your experience a much better one! Thanks again for your review! Have a great day!

“Ordered exact mats in clear for my 2014 Lexus ES350. Love the way they fit “Exactly”. I wanted to keep my Lexus floor mats clean and the exact mats stay in place and look sleek and tidy. Love my Exactmats! Thanks”

Helpful Report

Thank you for your great 5-star review! We're so glad we were able to assist. Enjoy!

“Great transaction & a great product.....much better than All Weather product we've had in the past‼️”

Helpful Report

Thanks so much, Greg! We're happy to hear it! Enjoy!

“The mat I ordered fits my application and provides the service I want.”

Helpful Report

That's great to hear. Thank you for rating us 5-stars and for your great review! Enjoy!

“This drawer linings are simply the best. The service is fast and it’s been a pleasure dealing with Ben. Our kitchen was recently remodelled and we needed 43 shelf liners in all sorts of different sizes. Great product. Could not be happier. Thank you. Thom Noble”

Helpful Report

Thanks so much, Thom, for ordering from ExactMats. We're glad you had such a great experience and that you love your clear, perfect-fitting shelf/drawer liners. Thanks again for trusting us to help keep your surfaces free and clear of dirt and damage. Enjoy!

“I love the exact mats. They came measured exactly right. They are crystal clear but I can tell they will be very durable. Everything came labeled perfectly so they were easy to put in the right place. I’m really happy and impressed.”

Helpful Report

Deborah, thanks for rating us 5-stars! We're so happy to hear how much you like your clear, perfect-fitting shelf/drawer liners. Thank you for trusting us to help keep your surfaces free and clear of damage and dirt. Enjoy!

“Customer service - 5 Shipping cost consideration for Canadian client - 5 Delivery of product - 5 Quality of product - 5 Recommend to others - Yes”

Helpful Report

Wow, thanks so much, Jean Marc! Enjoy!

ExactMats is rated 4.8 based on 2,058 reviews