ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.78

4.8 Rating 2,052 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 11th June 2025

126

Anonymous

Anonymous // 01/01/2019

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“They are fit very well and hold underneath existing carpet”

Helpful Report

Thanks, Charles! Enjoy!

“I placed an order for mats and received a confirmation on Nov 26. I still have not received the mats. I have not received notification that the mats have been shipped. Is there a problem?”

Helpful Report

Hi Juan, Thanks for your review! Unfortunately, although we are producing orders very quickly, shipping solutions have been a bit slower given COVID-19. Speaking with our team, it sounds like your order did arrive recently. We're so glad! Thanks again, Juan. Have a great day and enjoy your order! :)

“these mats are perfect. They fit my car and they do not slide.j THey are also easy to clean. I have purchased several sets of the clear and when any of my family gets a different car I will buy them again.”

Helpful Report

We're so glad to hear it. Thank you so much!

“I have been buying mats from exact mats for over 20 years it is a great product the clear mats always enhanced the look of my mats, this time I decided to try their new Black Heavy-duty mats that are cut to the exact fit of your OEM mats and then installed with locking grommets when they arrived there was a small glitch with the mats. I called customer service and explained the problem to them, they said they would take care of it. Guess what the next day a completely new set was sent overnight and I could not believe the attention and detail to the problem, they arrived overnight and I installed them in my AMG MERCEDES, they fit great and look great. When a company says "MADE IN USA" and their customer service Dept takes care of the problem so fast this is exceptional, and I HIGHLY recommend EXACT MATS to anyone looking for a Mat that is an exact cut of their OEM mats, Bravo to EXACT MATS. and their customer service. PS I did not receive anything free for this review. Dan”

Helpful Report

Wow, thank you so much for your amazing review. Thanks for being an ExactMats customer for 20 years. Here's to the next 20! :) Enjoy!

“It does not fit.”

Helpful Report

Hi Michelle, So sorry you experienced an issue with fit. That's definitely not what we want. Our team mentioned they did get you taken care of and the issue resolved. I'm so glad! Hopefully we were able to make your experience a much better one! Thanks again for your review! Have a great day!

“Ordered exact mats in clear for my 2014 Lexus ES350. Love the way they fit “Exactly”. I wanted to keep my Lexus floor mats clean and the exact mats stay in place and look sleek and tidy. Love my Exactmats! Thanks”

Helpful Report

Thank you for your great 5-star review! We're so glad we were able to assist. Enjoy!

“Great transaction & a great product.....much better than All Weather product we've had in the past‼️”

Helpful Report

Thanks so much, Greg! We're happy to hear it! Enjoy!

“The mat I ordered fits my application and provides the service I want.”

Helpful Report

That's great to hear. Thank you for rating us 5-stars and for your great review! Enjoy!

“This drawer linings are simply the best. The service is fast and it’s been a pleasure dealing with Ben. Our kitchen was recently remodelled and we needed 43 shelf liners in all sorts of different sizes. Great product. Could not be happier. Thank you. Thom Noble”

Helpful Report

Thanks so much, Thom, for ordering from ExactMats. We're glad you had such a great experience and that you love your clear, perfect-fitting shelf/drawer liners. Thanks again for trusting us to help keep your surfaces free and clear of dirt and damage. Enjoy!

“I love the exact mats. They came measured exactly right. They are crystal clear but I can tell they will be very durable. Everything came labeled perfectly so they were easy to put in the right place. I’m really happy and impressed.”

Helpful Report

Deborah, thanks for rating us 5-stars! We're so happy to hear how much you like your clear, perfect-fitting shelf/drawer liners. Thank you for trusting us to help keep your surfaces free and clear of damage and dirt. Enjoy!

“Customer service - 5 Shipping cost consideration for Canadian client - 5 Delivery of product - 5 Quality of product - 5 Recommend to others - Yes”

Helpful Report

Wow, thanks so much, Jean Marc! Enjoy!

“Works great does everything excepted”

Helpful Report

Thanks, Paul!

“Perfect fit!”

Helpful Report

We're glad to hear it, Alexandr. Thank you for your review!

“Great quality”

Helpful Report

Thanks so much, Suzanne, for leaving a review and rating us 5-stars. We hope you enjoy your mats!

“The mats perfectly fit and look great”

Helpful Report

We're so glad to hear it, Karen. Enjoy! ...And Happy Holidays!

“Mat arrived quickly and fit perfectly.”

Helpful Report

Thanks, Albert, for your review and for rating us 5-stars! We hope you enjoy your order! Have a great day...and Happy Holidays!

“Perfect quality & fit!”

Helpful Report

Thanks for rating us 5-stars, Glenn, and for your kind revivew! We're glad you love your mats! Happy Holidays!

“The company is appropriately named- mats for my ‘16 Challenger 392 scat pak Hemi Shaker were an “exact” match! Excellent communication- quick delivery!”

Helpful Report

Thank you so much, Eugene, for rating us 5-stars and for the amazing review. Much appreciated! We hope you enjoy your order. Happy Holidays!

“Good fit for my 2022 Mercedes GLE350”

Helpful Report

Hi Szymon, Thank you for your review and for rating us 5-stars! We're so glad you're happy with your mats! Happy Holidays!

“Great quality, love that they are clear so we can see our shelves in our new cabinets. Easy to order and they provide instructions to quickly install the mats into the correct cabinets.”

Helpful Report

Thank you so much, Valerie, for your 5-star review! We're so glad you love our clear, custom shelf and drawer liners, as well as the easy installation process. Thanks again and Happy Holidays!

ExactMats is rated 4.8 based on 2,052 reviews