ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.76

4.8 Rating 2,058 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 24th October 2025

Anonymous

ExactMats 5 star review on 17th October 2025

Margaret Steffano

ExactMats 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent quality, perfect fit. Very efficient processing of order. Fast delivery. Highly recommend!”

Helpful Report

Thank you, Hans, for your 5-star review! Were very happy your mats arrived in a timely manner, and that you love your order! Thanks again, Hans. Enjoy!

“Received these mats rather quickly after ordering! Great quality, easily snapped into the locks for the original floor mats and laid nicely! Was leery buying for our 2022 Kia but perfect fit!”

Helpful Report

Thank you so much, Michael, for rating us 5-stars! We sincerely appreciate it and are glad to hear you love your mats! P.S., if you like our auto mats, you're sure to love our clear, perfect-fitting shelf and drawer liners! Just like our mats, our liners are precision-cut to protect your shelves, cabinets, and drawers stealthily and with ease. They're nearly invisible and have all sorts of great features like FDA-Compliance, BPA/Phthalate-Free, and more! If you'd like to give our solution a try or have any questions, please don't hesitate to reach back out to us at support@exactmats.com. Thanks and have a great day! Enjoy!

“I recently had my kitchen painted and to protect the new paint I ordered over 40 shelf and drawer liners. Exactmats took my order and all the mats fit perfectly!!! Also, they labeled each according to my description making it so easy to find the right mat for each cabinet. I highly recommend Exactmats and I would use them again in a heartbeat!”

Helpful Report

Thank you so much, Mary, and thanks for the 5-star rating! We're elated to hear how much you love your shelf and drawer liners. :) Thanks again! Should you ever need to protect anything else, such as furniture or your vehicle, we're here to help. Enjoy!

“Love my mats. fit perfectly. Made in the USA and was a fast ship. What more could a girl want.”

Helpful Report

Thanks so much, Marie, for rating us 5-stars and for your stellar review! We're so glad you love your mats!

“the measurements were good. it's on the thin side, not sure if that is a plus or minus. am i happy with it? kind of. water does get underneath, so am constantly lifting it up to wipe under. so basically that did not resolve my issue or what i needed. easy to clean? yes. overall i guess it will have to do for now. it's an individual thing here. i may not be totally happy but i am only one person, only you can decide for yourself if this is something you could use/want etc. would i order more? maybe. it would depend on where. knowing more about the product and placement of current spot, will think twice about the next area.”

Helpful Report

Hi Frankie, Thanks so much for leaving a review - we sincerely appreciate it. Unfortunately, in reading your review, we are not exactly sure what your intended use was or where exactly this was placed. This is very important as each finish and product we offer has different properties and thicknesses, so they will achieve different things. Of course, if you would like to chat about it, we welcome you to reach out to us via email at Support@exactmats.com, or via phone. Likewise, if/when you're ready to order more, just give us a call - we're happy to give you tips and tricks on ordering our products, the best use-cases for each, and more! Thanks so much, Frankie! Have a great day.

“Great product”

Helpful Report

Thanks, Khurram, for rating us 5-stars. We hope you enjoy your order!

“I am very satisfied! The mat is the perfect fit and great quality!!”

Helpful Report

Thanks so much for your great 5-star review. We're so glad we were able to assist. Enjoy your mats! :)

“Fits perfect!”

Helpful Report

We're happy to hear that, Kenneth - thanks so much!

“I got the refund. Thanks.”

Helpful Report

Thanks for your feedback, Melanie!

“They fit almost perfectly. The only improvement we can suggest would be raised edges to contain rain and snow melt”

Helpful Report

Hi Tara, Thanks so much for rating us 4-stars, and for your feedback. To clarify, our mats do not have edges/lips by design. The reason for this is that most of our customers prefer a more minimalistic design, one which protects against everyday dirt and grime. However, we will definitely forward your feedback to our leadership team! On a related note, you mention your mats almost fit perfectly. If you are noticing any actual fitment issues, please don't hesitate to reach out to our support team at Support@exactmats.com for assistance. We want to make sure your mat is a perfect fit! Thanks again!

“Good fit. Mats look better than factory-provided ones. Very fast shipping, even over holidays.”

Helpful Report

Thanks so much, Daina. We're so glad you love your mats and that they arrived quickly! Enjoy... and Happy New Year!

“price was good got them in short time they fit my car good”

Helpful Report

Thanks for rating us 5-stars! Enjoy your mats!

“Mats fit my Jeep Wagoneer so nice. They hare easy to clean and I have gotten so many compliments. I will order again.”

Helpful Report

We're so glad to hear it, Rashidah! And thanks for rating us 5-stars! If you are also looking for custom-made, clear protection for your other surfaces, such as cabinets, shelves, and drawers, we have a solution for you: ExactMats Home & Office. All liners are made exactly to spec (length x width) and have the option of rounded or hard corners, making these liners the perfect fit, every time. If you'd like any information about this product line, just let us know! We're happy to help. Thanks again! Have a great day!

“Nice durable mat but not perfectly cut to fit trunk of my SLK250. It doesn’t look professional for the costs.”

Helpful Report

Hi Chin, thank you for your feedback. We're very sorry to hear you had a poor experience - that's definitely not what we want. Especially since customer satisfaction is our #1 priority. We'd like to help, so please give us a call or shoot us an email for assistance. We will do everything we can to help you resolve this issue. Thanks!

“Replaced the original.mats with Exact mats. Excellent fit. Good value. Don't know about durability asIhave has them for 1 week. Time will tell.”

Helpful Report

Thanks so much, William, for rating us 5-stars. We're happy to hear you love your mats and know you'll continue to love these mats for years to come! Thanks again and enjoy!

“The floor mats were delivered ahead of schedule and fit perfectly in my son's car. He is happy and we are too!”

Helpful Report

Thanks, Thomas! We're glad you and your son love the mats! :) Enjoy!

“My experience was awesome. I just wish I didn't have to return them because someone ask order them for my daughter. But I will oder again once I get my new car. Thank you so much.”

Helpful Report

Thanks for your 5-star review, Rosemary. Regarding your return, of course, that is no problem. :) We're glad your daughter was able to get some ExactMats after all! They'll definitely help her keep her vehicle's flooring clean and damage-free for years to come. Thanks again - have a great 2022!

“Awesome experience!!! First order, there was a misunderstanding and they took care of it right away. Even during the busy holiday season!! Great product and even better customer service!!”

Helpful Report

Hi Marc, Thanks for rating us 5-stars! We're so glad to hear it and are happy we were able to get your mats out to you! Hope you're enjoying them! :)

“Great company to do business with. Great quality of floor match.”

Helpful Report

Thank you, Gerald, for rating us 5-stars and for leaving a great review. We're so glad you love what you ordered! Enjoy, and have a great day!

“Fits fine but expected a smoother finish.”

Helpful Report

Hi Arthur, Thank you for leaving a review and for rating us 4-stars. We wish we could have given you a 5-star experience, but it sounds like you were not completely happy with the finish, which we're very sorry to hear. I can see that you purchased our X-Edition mats, which do have a domed surface, designed to stabilize your heels. The domes also create channels for dirt and debris to fall into, vs. all of it sitting at the same surface level as your shoes. I hope this information is helpful, but if you have any questions, please don't hesitate to reach out to us! Have a great day!

ExactMats is rated 4.8 based on 2,058 reviews