ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.76

4.8 Rating 2,058 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 24th October 2025

Anonymous

ExactMats 5 star review on 17th October 2025

Margaret Steffano

ExactMats 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product!! Fit my new car perfectly!”

Helpful Report

We're so glad to hear it. Thank you so much for rating us 5-stars and for your stellar review! We hope you enjoy!

“Excellent mats. Look great. Order and shipping process smooth. Customer service answered my questions. Thank you very much for the personal service.”

Helpful Report

Thanks so much, Michael, for rating us 5-stars and for your review. We're so glad we were able to make your experience a great one. Thanks again! Have a great day!

“I've ordered mats several times with no problems”

Helpful Report

Thanks for your kind review, William, and for trusting us to keep your vehicle cleaner and protected! Enjoy!

“Looks great and fits great.”

Helpful Report

Thanks so much, Ollan! Enjoy!

“I love the cabinet liners. I received them in a timely manner. They were so easy to install and I’m happy I ordered them. Thanks”

Helpful Report

Thanks so much, Valerie, for rating us 5-stars and for your review. We're so glad you like your cabinet liners. Should you need any more, you know how to reach us ;) Have a great day!

“The mats are great! A little pricy, but better than anything else to line your cabinets with.”

Helpful Report

Thanks so much, Kathy! We're so glad you love your custom, clear, perfect-fitting shelf and drawer liners! Here's to keeping your cabinets free of damage! Have a great day!

“These mats are PERFECT. Best customer service.!”

Helpful Report

Thank you so much for rating us 5-stars. We're so glad you had an exellent experience! Enjoy!

“Nothing Exact about the product. Very disappointed. Cut 1/4 short. Expensive. Slow delivery”

Helpful Report

Hi Anand, We're so sorry you had a poor experience. That's definitely not the norm and not what we want to hear - after all, our customers are everything to us and we want every order that goes out to be just right. That said, we have tried to reach out to you to assist, but have been unable to reach you. Please reach out to our support team (support@exactmats.com) at your earliest convenience so we may look into a quick resolution. Thanks in advance and have a great day!

“Perfect fit....this the second set I order.”

Helpful Report

That's so great to hear, Sylvia. Thanks for your review and for rating us 5-stars. Enjoy!

“I love my new X mats. They fit perfectly and don't move since they fit on the car mat metal anchors. They are modern looking and gave off no chemical order. Quick shipping and delivery.”

Helpful Report

That's so great to hear. Thank you for rating us 5-stars and for your great review. We're so glad we were able to assist. Enjoy! :)

“I opted to order the black mats rather than the clear ones. However, the clear ones snap on the mats whereas the blacks don’t. I get that the black ones are replacements but I would rather keep mine in my car than having to store them somewhere. In addition, the company should invest into making one big mat for the rear of cars rather than two singles ones. Might help consumers with better options.”

Helpful Report

Thank you for your feedback, GH. To confrm, our black mats do lock into place, so long as the vehicle has a locking mechanism for the mats. That said, it looks like a team member has been in touch with you regarding your feedback and they are confident we will be able to address your concerns. Thank you for allowing us to assist! After all, our top priority is customer satisfaction!

“My first cargo mat was imperfect. ExactMats immediately replaced/shipped the mat! 2nd mat fit perfectly. Great quality. Thanks for the speedy replacement/delivery.”

Helpful Report

Thanks, Brenda, for allowing us to quickly resolve the issue with your order. We're so happy to hear you had a great experience and love your product. Thanks again. Have a great day!

“Great experience! I received the wrong mats, and they fixed the problem immediately. Highly recommend this company. This is the second car I've ordered mats for from ExactMats.”

Helpful Report

Thanks so much, Lori! So glad we were able to resolve the issue and get you the correct mats quickly. We appreciate your review and your 5-star rating. Thanks again!

“Perfect fit and easy to clean”

Helpful Report

We're so glad to hear it, Robert. Oh and here's a quick tip regarding cleaning: we recommend using soap and water to clean your mats. You will not want to use anything with solvents or ammonia. :) Thanks again! Enjoy!

“A perfect fit for my 2022 Hyundai Tucson Hybrid for both the front and back.”

Helpful Report

Thanks for your great review! We're happy to hear you love your new mats. Enjoy!

“excelent just what I needed”

Helpful Report

We're so glad to hear it. Thanks Jaime!

“Fits perfect, just thought they were a little more sturdy than they are.”

Helpful Report

Hi Joshua, We're so glad to hear they fit perfectly, but we're so sorry to hear you did not have a 5-star experience! That's definitely not what we want. That said, our mats are extremely sturdy and durable, but if you have any specific issues or feedback on the product, we'd like to learn more. Please feel free to contact our support team at support@exactmats.com. Thanks and have a great day.

“Hi all Overall I'm very happy with the service and quality of Exactmats I Had a question, left a message and got a call back in a timely manner, the mats arrived earlier than expected which was a bonus! Highly recommended!”

Helpful Report

Hi! As a customer-centric company, it's always great to hear about our customers' experiences, so thank you very much for your reivew and 5-star rating. We sincerely appreciate it. We hope you enjoy your order! Have a great day.

“I was unsure about the cut of the mat being for AWD or RWD, and the company was very good to send me a schematic showing the layout of the mat for each in my car...so making a decision was much easier and when the mats came, exactly as should be...no returning...plus, I love the look of them in my car. Thank you.”

Helpful Report

Thanks so much for your review, and for rating us 5-stars. We're so glad to hear you are loving your brand new, perfect-fitting floor mats! :) Here's to keeping your vehicle protected and clean for years to come! Enjoy and have a great day!

“This is the second vehicle that I have purchased these mats for. I’m beyond satisfied with them. The fit perfect and just give off the right look that I was looking for. Definitely recommend them.”

Helpful Report

Thanks so much for rating us 5-stars and for your excellent review! We're so glad you love your mats. Have a great day!

ExactMats is rated 4.8 based on 2,058 reviews