ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.78

4.8 Rating 2,052 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 11th June 2025

126

Anonymous

Anonymous // 01/01/2019

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“The mats are good. Recently received them but they fit well.”

Helpful Report

Hi Danny, We're so glad you like your order but noticed you rated us 3 stars. We'd love to know what could have made your experience a better one, so our Customer Service team has reached out to you via email. If you had any issues with your order, they will also be able to assist.

“Easy, fast and reliable!”

Helpful Report

Thank you, Lorena! We're so happy to hear you had a 5-star experience. Enjoy!

“We are genuinely happy with the ExactMats Drawer and Shelf Liners from their Home and Office lines. It was very easy to install and the thickness and smell of the shelf liners were great. Not to mention their customer service was excellent and their prompt shipping was timely. I strongly recommend this company and would definitely come back to order some more.”

Helpful Report

Thank you very much for your review. We're so glad you had a 5-star experience purchasing your custom shelf & drawer liners (ExactMats Home & Office). We look forward to assisting you again in the future. Enjoy!

“Very nice! Fit perfectly. Look better tgan Weather Tech type.”

Helpful Report

Thanks for your review and 5-star rating! We're so happy you love your new mats.

“These are perfect for lining drawers you want to protect. . They came quickly and were precisely cut.”

Helpful Report

Thank you, Carl, for your review and for rating us 5-stars. We're so glad you love your new shelf/drawer liners. Should you ever need any more, we're here to help! Have a great day!

“Great product! Shelf liners are top notch!”

Helpful Report

Thanks so much, Danny, for your review, and for rating us 5-stars! We hope you enjoy!

“I bought them for my sons birthday. He put them in his civic today and they fit perfect. Thanks”

Helpful Report

Thank you, Warren, for your 5-star review. We're so happy to hear your son loves his new perfect-fitting auto mats. Here's to keeping his vehicle looking new for years to come!

“Went above and beyond with great customer service. Helped me get what I needed at a great price! Love the mats- they are great for kids, look very nice, and easier to clean than other mats we’ve used! Definitely recommend!!!!!”

Helpful Report

Thanks for your 5-star rating and stellar review! We're so glad to hear you love your new full-coverage X-Mats! Here's to enjoying a cleaner vehicle for years to come! Have a great day!

“Exactly what I was expecting. Mats fitted like a glove on my 530.”

Helpful Report

We're so happy to hear it! Thanks so much!

“The wrong one was sent to me but I phoned and the correct size was rushed to me and I received it in a couple of days.”

Helpful Report

Hi Barbara. We're sorry to hear the incorrect mat was sent to you, but we're so glad we were able to resolve the issue in a timely manner. We hope you're enjoying your order!

“Both mats fit exactly. i love it.”

Helpful Report

We're so glad to hear it, Judith! We hope you enjoy!

“The mats I purchased 2 years ago became discolored. I contacted customer service and new mats were sent out to me right away. Fantastic job! You have a customer for life!”

Helpful Report

Thanks, Robert, for your review and for rating us 5 stars! We're so glad we were able to assist!

“Great mats. Been getting them since 2003, I think this is my 8th set. Always a perfect fit. Thanks...”

Helpful Report

Thanks, Ken, for your review and for rating us 5-stars! We're so glad you've been happy with all of your ExactMats orders! Enjoy!

“Perfect fit. Quick delivery.”

Helpful Report

Thanks, Jerry! We're so glad to hear it and we hope you enjoy!

“Mats are fantastic! I bought them for my husband’s Mercedes!”

Helpful Report

Thanks so much, Linda! So happy to hear you and your husband love your new auto mats! Enjoy!

“Excellent service. Much appreciated.”

Helpful Report

Thanks so much, David, for your 5-star review! Enjoy!

“Searched everywhere for mats to protect our new kitchen shelves and cupboards, then happened upon this website! Read all their reviews and ordering details and decided to give it a try. I contacted customer service with a few questions and got a quick reply. Placing the order was super easy, updates came quickly, and my order was received in under 2 weeks to my Canadian address. The mats are not cheap thin stuff, they are thick and high quality and were marked for easy location placing. All I had to do was pop them into their slot and it was done. We are so impressed we have placed a second order to do the remaining cupboards and drawers!”

Helpful Report

Thank you so much, Patricia! We're thrilled to hear you had a 5-star experience!

“This is my tenth set of exact mats. They are a must for our vehicles. They keep the interior clean and fit perfectly.”

Helpful Report

Wow, 10 vehicles! Thanks so much, Robert, for trusting us to help keep your vehicles clean and free of damage. We hope you love this set as much as you've loved your previous sets! Have a great day!

“These mats are awesome. They fit absolutely perfect in my Jeep. I love the look too. Got 20% off for July 4th special. Couldn’t be happier!”

Helpful Report

Hooray! We're so happy to hear our mats fit your vehicle perfectly. That's exactly what we like to hear! :) We hope you enjoy your new Jeep mats for years to come!

“Great customer service.”

Helpful Report

Thanks so much for your 5-star rating and review. We're so glad you had a great experience and hope you enjoy your order!

ExactMats is rated 4.8 based on 2,052 reviews