ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.74

4.7 Rating 2,108 Reviews

93 %

of reviewers recommend ExactMats

4.7

Based on 2,108 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone

ExactMats 5 star review on 18th April 2026

Anonymous // 01/01/2019

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“Best customer service! Thank you!”

Helpful Report

Thank you, Linda! We're so glad you had a 5-star experience and hope you enjoy your order for years to come!

“Werent able to get the exact mat foe my van but customer service never left be waiting on a response If I need mats in another vehicle Im getting thrm here”

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Thank you, Dennis!

“Mats arrived quickly - they are great. They look nice and are super easy to vacuum and/or wipe clean.”

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We're so glad to hear it. Thank you and enjoy!

“Excellent customer service. The mats fit very well and look great!”

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Thank you so much! We're so glad you love your order, Nachhatar!

“Perfect fit, looks great, great service”

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Thanks, William!

“Perfect fit”

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Thank you for your 5-star review! We're so glad you love your new, perfect-fitting mats!

“excellent, maybe too many spikes on back”

Helpful Report

Thank you for leaving a 5-star review. We're so happy you love your new perfect-fitting mats. We hope you enjoy for years to come! Regarding your comment on the spikes, we'd like to thank you for your feedback. We definitely want to make sure your feedback is heard so we'll be sure to forward your comment to our Leadership Team. Thanks again!

“There was a mistake in that the wrong mats were shipped, and Exactmats corrected the error immediately and I love my new X-edition mats for my 2022 Toyota Highlander.”

ExactMats 5 star review on 27th August 2022

Helpful Report

Thank you for your 5-star rating and review, Cynthia. Also, a big thanks for your patience while we worked to correct your order. We're so glad we were able to get you the right set. We hope you enjoy for years to come. Have a great day!

“Great fit like a glove”

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Hi Henry, Thanks for your review! We're so glad to hear it!

“Very good experience w EXACT MATS. Delivery and quality outstanding. Thank you Robert Davis”

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Thanks so much, Robert! We're glad your mats fit as precisely as expected. Enjoy!

“Seamless process from start to finish. Perfect fitting rear mat for 2019 BMW X5. Fast shipping and great communication. Thank you”

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Thanks, Paul, for rating your experience 5-stars! We hope you enjoy!

“An excellent review and experience. Exact fit.”

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Thank you, Brenda! We hope you enjoy!

“Good Service, great product.”

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Thank you, Javed! We're glad you had a great overall experience! Have a great day!

“We recently gutted and redid the kitchen of our 1975 home; we could not be happier with the ExactMats in our new kitchen cabinets. Awesome product and worth the money. Great customer service; mats were on our doorstep amazingly fast. We are also impressed this is an American-made product.”

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Thank you, Celeste! We're so glad you love your new, custom-made, shelf & drawer liners! Here's to protecting your valuable surfaces for years to come!

“Outstanding customer service. Katie Slaughter is a valuable employee and need recognition for her great job in being helpful to customers and her superb follow-up. I thought I was just buying polka-dotted clear floor mats when I purchased my car. I didn’t know I was buying from one of the finest companies in the country. Very refreshing to find these days. You’ll be around a long time. Most sincerely, Amy Arnold Atlanta, GA”

Helpful Report

Thank you so much, Amy! We're so glad you had a great experience! We hope you enjoy!

“Great mats but don’t think all pieces were made both sides missing”

Helpful Report

Hi Deborah, We're so sorry to hear you received a mat set with less coverage than you'd initially intended. It looks like you worked with our team and that they are sending you a replacement mat with a little more coverage. We hope you love it, but if you have any issues with the replacement, please don't hesitate to reach out to our support team. After all, your experience is our top priority! Thanks again!

“Well done great fit and finish”

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We're so glad you love your product and had a 5-star experience! We hope to assist you again in the future. Enjoy!

“Very good custom made mats. The quality and feel of the mats are of sturdy quality materials and are attractive as well. Overall I’m very pleased with my purchase. I’ve ordered at set for my second vehicle.”

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Thanks, Blake! We're so happy we are able to assist you in keeping your vehicle clean and damage-free. We hope you enjoy!

“Just put the cargo mat in my car 15 minutes ago, so can't comment on durability, but the fit is absolutely perfect and it looks nice! Unfortunately I deleted the name of the customer service gal I talked to, because she deserves to be recognized -- she's in the top 5% of all those i have dealt with.”

Helpful Report

Thank you, Kenneth! We're so happy to hear this. Looks like you worked with Katie. We'll make sure to let her know you had a great experience. Enjoy!

“I was pleased with the quality of the mats however I did have to trim some of them to fit my 2023 Kia Carnival in the middle seat area. Other than that I was impressed with how well they fit every where else for the price compared to others available in the market they were worth what I paid for them”

Helpful Report

Thank you for your feedback! We're so sorry to hear you had to trim your mats at all. That's definitely not what we want. In fact, we guarantee a great fit, so if you are having any issues with your mat, we definitely want to know so we can fix it. In this case, you can reach out to our support team (Support@exactmats.com) for assistance. They're very quick to respond and will address any concerns you may have. Thanks again!

ExactMats is rated 4.7 based on 2,108 reviews