ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.78

4.8 Rating 2,052 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 11th June 2025

126

Anonymous

Anonymous // 01/01/2019

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“trunk mat for a 2023 EQS, fit perfectly”

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Thank you! Enjoy :)

“Mats fit perfectly in my 2023 Lexus NX350. Very sturdy and grips the carpet extremely well. Love the clear look, wanted to see the Lexus logo on the carpet. Couldn’t have been happier with the purchase. Excellent customer experience.”

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Thanks so much, James, for the 5-star review. We're so happy to hear how much you enjoyed our service and product. Here's to keeping your vehicle in it's best condition for years to come!

“ExactMats fit perfectly!! Very durable and attractive! Very pleased with this purchase!”

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Thank you, Jorge!

“Excellent customer service and speedy delivery. The floor mats and cargo mat fit perfectly. ExactMats is very easy to work with and very customer friendly. Excellent products and company! I told my Lexus dealer about ExactMats.”

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Thanks so much, Bob, for the 5-star review. We're so happy to hear how much you enjoyed our service and product. Here's to keeping your surfaces free and clear of damage for years to come!

“great service, excellent perfectly cut product and a good price. mats are very high quality.”

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Thank you!

“Oh ahhhhhmazing my mats for my BMW i4 are perfect!!!! Customer service (Katie S.) quickly responds and was so nice. Shout out to Ben R. the production manager that measured my car since the mats weren’t available yet, and they are pristine. You have a forever customer!”

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Thank you, Camelia! We're so glad to hear that Katie and Ben were able to assist in creating custom mats for your BMW i4. Here's to keeping your vehicle's flooring clean and free of damage for years to come.

“I have ordered many of your mats and they always fit well. I would have ordered the whole set for the 2020 Buick Encore but the set with the rear cargo mat seemed a bit high in price to me.”

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Thanks so much, Roderic, for the 5-star review and for your feedback about our pricing. We try to stay as competitive as possible, but we would welcome you to sign up for our newsletter so that you are aware of promotions and sales (we run a few a year) so that you can get the most value. Thank you!

“Great Product. Great Service. FAST shipping. My only issue is not the fault of the company. I have a big passenger van and the mats are in sections, with cutout areas for the seat hook-ups. Which is great for the folks that have familes and leave all the seats in. Mine is a dog mobile and I haul dog cages so all the places that had the cut-outs for the seats are open, exposing the carpet. Thats not the fault of your product. I'm the oddity and didnt think the whole thing thru. So duct tape to the rescue. If I had to do it over, I maybe would have asked to special order the sections with np cutouts. if that is even an option.”

Helpful Report

Thank you for your review, Diane. We're so glad to hear you love your mats. However, it sounds like they may not be exactly what you were looking for due to your specific use-case scenario. That said, in the future, we recommend reaching out to us for special instructions as this is definitely something we would have loved to create for you. Should you be interested in a more customized set, we welcome you to reach out to our Support Team at Support@Exactmats.com. Our team is ready to help you create the perfect mat for your specific needs. Thanks and have a great day!

“It took a while for them to flatten out but once they did, they lived up to the name. They were an exact fit for my 2023 Genesis GV60.”

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Thank you for your review. We hope you enjoy for years to come!

“Excellent job of protecting my wood furniture from my extensive indoor plant collection. I do believe the shine provides an extra boost of light for the greenery in my darker corners as well. Gardener approved!”

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Thanks so much, Jackie, for the 5-star review. We're so happy to hear how much you're enjoying the product underneath your plants. Here's to keeping your surfaces free and clear of damage for years to come, while maybe providing a little extra refraction/light to the darker corners of your home! :D Have a great day!

“My first mat had a slight blemish. They sent me a new one ASAP. It’s perfect. Great, responsive team.”

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Thanks, Robert! We're glad we were able to assist.

“I've ordered 3 mats from ExactMats and all 3 were just what I wanted. I love the quality and perfection.”

ExactMats 5 star review on 11th March 2023

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We're ecstatic to hear how happy you are with your new mats, which look fantastic installed, by the way! Thanks for sharing your photos and for rating us 5-stars. Have a great day!

“I love the ExactMats but I didn’t order the cargo mat. Now that I realize it’s a grand idea like the floor mats, I’m Hoping to get a discount on the cargo mat for my 2019 Mercedes GLA”

Helpful Report

Cammikia, Thanks for your 5-star review. We'd be happy to assist. Just send us an email at Support@ExactMats.com and we'll see what we can do!

“Excellent product arrived quickly and to exact measurements”

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Thanks so much, Gary, for the 5-star review. We're so happy to hear how much you enjoyed our service and product. Here's to keeping your surfaces free and clear of damage for years to come!

“I ordered a full set of mats for my Audi A8 and they fit perfectly over the existing factory mats in the front, rear and trunk. The clear mats look very nice and clean and I doubt I will remove them during good weather months. In addition, the mats were delivered quickly - within a few days. Last but not least, customer service is excellent and extremely accommodating. I'm confident that anyone who purchases mats from Exactmats will not be disappointed.”

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Thanks so much, Stanley, for the 5-star review. We're so happy to hear how much you enjoyed our service and product. Here's to keeping your surfaces free and clear of damage for years to come!

“I ordered this mat to cover my 30 x 60 in. writing desk. The mat size was spot on. Perfectly made. Thanks!”

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Thank you for sharing your 5-star experience! We're so glad we could help. Have a great day!

“exact size, looks great”

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That's great to hear, Rene! Thanks for rating your experience 5-stars! Have a great day!

“I am very pleased with my Exactmats. They fit exactly over my carpet mats. They have the same shape and size. They have just the right thickness which makes them easy to handle.”

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Thanks, James! We hope you enjoy.

“It was PERFECT ! EXCELLENT MATERIAL AND FIT !!”

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Thanks so much, Benjamin! We're glad we could assist. Enjoy!

“These mats are pretty and durable. They arrived quickly, too!”

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Thanks, Alice! We're so happy to hear you're happy with you order and ExactMats experience. Thanks for your 5-star rating! We hope you enjoy. :)

ExactMats is rated 4.8 based on 2,052 reviews