ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.76

4.8 Rating 2,056 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,056 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 24th October 2025

Anonymous

ExactMats 5 star review on 17th October 2025

Margaret Steffano

ExactMats 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

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“My first mat had a slight blemish. They sent me a new one ASAP. It’s perfect. Great, responsive team.”

Helpful Report

Thanks, Robert! We're glad we were able to assist.

“I love the ExactMats but I didn’t order the cargo mat. Now that I realize it’s a grand idea like the floor mats, I’m Hoping to get a discount on the cargo mat for my 2019 Mercedes GLA”

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Cammikia, Thanks for your 5-star review. We'd be happy to assist. Just send us an email at Support@ExactMats.com and we'll see what we can do!

“Excellent product arrived quickly and to exact measurements”

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Thanks so much, Gary, for the 5-star review. We're so happy to hear how much you enjoyed our service and product. Here's to keeping your surfaces free and clear of damage for years to come!

“I ordered a full set of mats for my Audi A8 and they fit perfectly over the existing factory mats in the front, rear and trunk. The clear mats look very nice and clean and I doubt I will remove them during good weather months. In addition, the mats were delivered quickly - within a few days. Last but not least, customer service is excellent and extremely accommodating. I'm confident that anyone who purchases mats from Exactmats will not be disappointed.”

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Thanks so much, Stanley, for the 5-star review. We're so happy to hear how much you enjoyed our service and product. Here's to keeping your surfaces free and clear of damage for years to come!

“I ordered this mat to cover my 30 x 60 in. writing desk. The mat size was spot on. Perfectly made. Thanks!”

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Thank you for sharing your 5-star experience! We're so glad we could help. Have a great day!

“exact size, looks great”

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That's great to hear, Rene! Thanks for rating your experience 5-stars! Have a great day!

“I am very pleased with my Exactmats. They fit exactly over my carpet mats. They have the same shape and size. They have just the right thickness which makes them easy to handle.”

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Thanks, James! We hope you enjoy.

“It was PERFECT ! EXCELLENT MATERIAL AND FIT !!”

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Thanks so much, Benjamin! We're glad we could assist. Enjoy!

“These mats are pretty and durable. They arrived quickly, too!”

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Thanks, Alice! We're so happy to hear you're happy with you order and ExactMats experience. Thanks for your 5-star rating! We hope you enjoy. :)

“The Matt is great. The fit is not so great. The rounded corners hang over the edge of the table.”

Helpful Report

Hi Doty, We're very sorry to hear your mat does not fit the corner of your table properly. It looks like a corner radius issue, so we've reached out to assist. If you still need assistance, please let us know. Have a great day!

“Great experience. I needed a custom-cut mat to protect my vintage dinette table, and contacted customer service ahead of time to see the best way to send in the shape and dimensions. We agreed that I'd cut my own paper template and ship it to them, and they would honor the special pricing/free-shipping offer even though I couldn't order directly online by the deadline. They emailed me the cost when they received the template, I paid for my order, and I received the mat in short order. It fits perfectly!! Highly recommend ExactMats. Note about photo: I didn't get around to opening and unrolling the mat for 2 months, and as the package insert said, larger mats shipped rolled will take a while to flatten out. Took this shot right after I put it on the table. I have faith it will flatten on its own soon. If not, they said putting it in the sun or using a hair dryer will do the trick.”

ExactMats 5 star review on 5th March 2023

Helpful Report

Thanks Marilyn! The mat should be flat in no time! It looks fantastic on your table, too!

“Perfect as always. I have lost count on how many cars we have put these in but somewhere around 9 or 10. I can't imagine not having these in my car. So easy to keep clean! Super fast shipping as well.”

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Thank you, Sandra, for sharing your 5-star experience and for continuing to choose ExactMats for each of your vehicles! We're so glad we could get you squared away. Enjoy!

“What can i say Excellent work keep it up”

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Thank you, Coco!

“The Exactmats look great but they smell terrible. We are currently working with customer support to figure out how much longer the smell will remain (it has been several weeks already and the smell is still with us). We hope this smell will go away soon. We are updating our review. Katie the customer service rep was diligent. They followed up and offered to send us the same Exactmats but from a different vendor. What a difference! They look great and the odor is minimal at best. We are excited to place them in our new kitchen to protect our quartz island and counter. Thank you again to Katie and ExactMats for really delivering on their product and customer service!”

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Thanks, Mireille, for your honest review! We're so glad we were able to get you taken care of. Have a great day!

“Nice fit and beautiful”

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Thank you, Robert!

“Got what I ordered on time, and is saving my glass table top from my grand kids.”

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Thank you, Alan, for sharing your 5-star experience! We're so glad we could get you squared away. Enjoy!

“Thank you, Your mat worked perfectly on my corner kitchen sink floor. The floor was starting to deteriorate from putting wet items on the sink floor. I tried buying a rubber floor tray but they don't make them for corner sink cabinets to fit the complete floor. When I found ExactMats, I knew it would correct my problem. I repaired the floor, sanded & painted it. I made a template of my corner sink floor & traced it on your crystal clear ExactMat & cut it to match the floor. Once installed I caulked around all outside edges with a caulk that looked as clear as water & up about a 1/2" off the floor. I sure my wet floor problem will never happen again. Thanks again for your help. Roger O.”

ExactMats 5 star review on 3rd March 2023

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Thank you so much for sharing! We're so glad we could assist. :)

“It is just what I needed to protect my table.”

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Thank you, Regina, for sharing your 5-star experience! We're so glad we could get you squared away. Enjoy!

“Excellent product and customer service! Extremely satisfied, thank you!”

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We're so happy to hear it, Melinda. Thank you!

“Perfect fit. Looks very nice and I am very happy with it!!! Ordering process was easy too.🙂”

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Thank you for your 5-star review. We're so happy to hear you love your order!

ExactMats is rated 4.8 based on 2,056 reviews