ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.76

4.8 Rating 2,058 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 24th October 2025

Anonymous

ExactMats 5 star review on 17th October 2025

Margaret Steffano

ExactMats 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

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“Your mats are EXactly like you advertised! Thanks for the prompt turnaround -”

Helpful Report

No Problem, Russell, we always aim to ship each order within 24 hours of placement!

“Awesome mats! Just as advertised, fits my Lincoln perfectly!”

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Much appreciated, Laurie! Thanks for the feedback

“Third set of Exact Mats! When my order arrived, the front passenger side mat did not fit. I took a picture of it and texted it to them. They overnighted me the correct mat. Amazing customer service!”

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Thank You, Lori! We are always determined to fix any problems in the quickest amount of time possible to ensure each customer is 100% satisfied

“Product works as advertised.”

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Glad to hear it, Robert!

“Excellent fit and excellent quality.”

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Thanks, Jerry!

“The passenger (right) side had to be cut and the driver side was not “exact”.”

Helpful Report

Hi Rose, We want to ensure that you possess the best fitting mats possible for your vehicle. In order for me to assist in getting you the right mats, would you mind sending me some photos of the Front Driver Exactmat placed on top of your Front Driver carpet mat? It would be better if the photo mat was taken outside of the vehicle laying flat on the ground so we can accurately view any possible discrepancies. Please send the photos to support@exactmats.com Thank You!

“website easy to navigate and make purchase. shipped promptly and they fit like a glove!”

Helpful Report

Your feedback is much appretiated!

“After determining the problem, exact mats sent out a replacement. Excellent customer service. Thank you, Aloha from Hawaii”

Helpful Report

Hi Scott, If you could email us some photos showing the issue with the rear mats by sending them to support@exactmats.com, we will be able to diagnose the issue and send you the correct mats ASAP. Thanks again

“The fit is almost perfect. I love these mats. It protects my new car from the kids and the dogs. Ordering seat covers next. I highly recommend.”

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Thank you for your kind words!

“Fit well and look nice in my new Genesis. Delivery was prompt also.”

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Thanks, Kenneth!

“The floor mats fit and look great on my 2019 Lexus 350. Thanks for your service and a great product.”

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Anytime, David! Thank you for your feedback!

“Very please with this item”

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Glad to hear it, Bob!

“Great service, reasonable prices and good quality.”

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Your feedback is much appreciated Jonnie! We always strive for excellence in all categories.

“This is my 3rd set of mats and your company never fails to deliver a great product every time!”

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Thanks, Danny!

“Fit perfectly. Matched the cabin mats perfectly. Just a shame after two to three years they turn yellow”

Helpful Report

Thanks! Considering you bought a cargo mat, there should be little to no evidence of any yellowing. Yellowing results from a chemical found in asphalt and is typically found primarily in front driver mats over time. However, there are precautionary measures that can be taken to slow the yellowing significantly. 1. Wash your mat with degreasing dish soap such as Dawn once a month and/or 2. Clean the mat with bleach cleaner once a month.

“My Audi Q5 mats arrived promptly and fit perfectly. Especially pleased with the cargo mat and quality!”

Helpful Report

Thank You for the detailed review! We are very happy to receive positive feedback regarding mat fitment especially when it involves Cargo mats!

“Haven't put them in yet. Car in shop getting makeover. Thanks”

Helpful Report

Alright, well we hope you enjoy your mats!

Thanks for the review!. We hope you enjoy your mats!

“Very cool looking!”

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Thanks, Paul! Aesthetic appeal is one was one of our top considerations when developing this product

“Ben was wonderful in every way making sure I had a custom fit. I have owned Exact Mats in all of my Lexus since 2007. I wouldn't put anything but Exact Mats in my car - Loveum!”

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Anthony, Thank you for the great compliment. Our number 1 priority is to ensure each customer is 100% satisfied. -Ben

“We are pleased with our new clear plastic mats. We would highly recommend them.”

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Thank you for the wonderful feedback, Forrest!

ExactMats is rated 4.8 based on 2,058 reviews