ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.76

4.8 Rating 2,058 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 24th October 2025

Anonymous

ExactMats 5 star review on 17th October 2025

Margaret Steffano

ExactMats 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent product. Had/have them on last two vehicles purchased. Tried to order (online) new mats as soon as new car delivered. Had difficulty using online order system. Had to call company to make the purchase. Other than this ordering "hiccup", everything super.”

Helpful Report

Thank you for the constructive feedback, David! We are always looking to improve our customers' online experience

“Love the product! It is the first thing I buy after purchasing a new car. Couldn’t be happier with the quality.”

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Thank you for your kind words, Carlo!

“Was unable to order online. Bought Lloyds matts instead.”

Helpful Report

We're so sorry you were having difficulty placing your order online. This is definitely not what we want. Given that each computer, and their associated settings, are different, we are not sure what caused your issue in this case. However, in the future, we welcome you to reach out to our customer service team via phone or email for assistance so that we may troubleshoot and assist in placing your order. Thanks so much!

“20 year customer. Every vehicle I purchase immediately is equipped with Exactmats. I have never been disappointed with the product. Shipping is fast. I will continue as a customer.”

Helpful Report

Thank you, Roger, for the detailed feedback. We are always happy to hear from a loyal customer of your caliber

“Always prompt service and the mats keep the car looking like new. This is our fifth set and we will be back when it’s time for a new car again.”

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Always glad to hear from a loyal customer. Thank you for the review, Charlotte!

“Ordered a driver's side floor mat for a 2015 Prius. Perfect fit! Mat received within 5 days of order.”

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Thanks, Alfonso!

“best clear floor mats”

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Thank you for your kind words, John!

“This is my second set of the mats. I was very pleased with the set I put in our other car I got a set for our new car. Easy to clean and they let the look of the carpet mats show through.”

Helpful Report

Thank you for the detailed feedback, we really appreciate it!

“Got the black protective mats and am very pleased. Good quality and look very nice.”

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It's great to hear some positive feedback on our new black material, John, thank you!

“They fit my Jaguar mats! Thank you.”

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Thank you for the great feedback, Long!

“This is the second set of mats that I own. My first pair lasted 13 years and only got rid of them because I sold my old vehicle.”

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Thank you for the amazing review, Rita. Here's to this next set lasting another 13 years!

“Ordering was easy. Mats arrived quickly. They fit perfectly. Thank you!”

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Thank you, Irene!

“Easy to order. Speedy shipping. Fits perfect!”

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Thank you for the great feedback!

“My first order was perfect fit. My second order for Mercedes GLC has one rear wider and I would cut to fit.”

Helpful Report

Thanks for the feedback, Makbib! If for some reason you need us to send you a better fitting rear mat, we will be more than happy to re-procure the measurements of your vehicle and send you a new set of mats

“All the mats fit perfectly for my 2018 Buick Encore, front, back and cargo floor. I am very pleased.”

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Thank you for the detailed feedback, Sandra!

“Love the mats”

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Thanks, Crystal!

“Perfect fit and look”

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Glad to hear it, Branden, thanks!

“I was very pleased with the mats. They arrived promptly and fit my car perfectly. Thank you.”

Helpful Report

Glad to hear it, thank you for the review!

“There r a few mats that do not fit properly in one car. The Mats in the other car r perfect”

Helpful Report

Hi Lawrence, I am happy that we were able to get this issue resolved by sending you the correct mats. Thanks again!

“I bought a set for my 2019 MB C-300 & they are absolutely perfect!!!”

Helpful Report

Thank you, Tramisha, for your kind words!

ExactMats is rated 4.8 based on 2,058 reviews