ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.77

4.8 Rating 2,051 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 11th June 2025

126

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The gal I spoke to initially was super nice and helpful. I felt very good about this company. My sister told me about them she has always used their mats and love them. I love them too. I strongly recommend them to all that want a quality product.”

Helpful Report

Thanks so much, Donna! We're so glad we could assist. :)

“I have already sent Exactmats a positive review in an email dated 7/1/2024. Thomas Houston”

Helpful Report

Thanks, Thomas!

“Mats came out perfect .”

Helpful Report

Thanks, Jack!

“I recently purchased all-weather mats for my 2014 Hyundai Elantra from ExactMats, and my experience exceeded my expectations. The mats fit perfectly, offering comprehensive protection against dirt, spills, and weather elements. They are durable, easy to clean, and enhance the overall look of my car's interior. I was pleasantly surprised by the quality and attention to detail. ExactMats delivered a product that not only meets but surpasses my needs. Highly recommended!”

Helpful Report

Thank you, Empressive Rentals! We're so glad you're happy and hope to work with you again in the future. Enjoy!

“I believe I have purchursed more than 15 + sets of clear mats from you guys, each time a new car comes into the family each gets a set. Great quality, great pricing, great service. What's not to like. Thanks Guys.”

Helpful Report

Thanks, Anthony! We're so glad we've been able to assist you with protecting your vehicles and we look forward to working with you on future vehicles. We hope you enjoy this set as much as the last one!

“The mats received were exactly what I expected. Thank you”

Helpful Report

Thank you, David!

“I've been ordering Exact Mats for years...at 15 years...and always had a great experience...i love them..”

Helpful Report

Thank you, Patricia, for your continued trust in ExactMats, and for your 5-star review. We're so glad you have always had a great experience and we look forward to working with you again in the future!

“Arrived promptly, fit perfectly and look great!”

Helpful Report

Thank you, John!

“My mats were perfect. Took a little while to get them, but I was very pleased with them.”

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Thank you, Shirley! We're so glad!

“My mats were shipped quickly I love them they fit my 2019 Nero beautifully and I fully recommend exactmats 😁”

Helpful Report

Thanks, John! Glad we could help!

“I have ordered from ExactMats several times. This order was for only one mat as one was misplaced or taken. It was an accommodation to fill such a partial order and I appreciate filling the order and delivering quickly. The customer service was as good as the product.”

Helpful Report

Thank you for sharing. We're so glad we could assist!

“These mats are excellent. High quality material, perfect fit, stay in place.”

Helpful Report

Thank you, Mary!

“Ordering process was seamless, clear plastic mats were quickly manufactured and shipped. But BIG OOPS - the back ones were perfect but the front ones were obviously meant for a completely different car! I took photos, emailed customer support and got a response within a few hours (on a weekend)! The following Monday, my order was reprocessed and shipped (no charge and a big apology). I am extremely pleased with the glossy finish, supple quality, precise fit (including holes for the floor pegs). I especially like the ability to see the Lexus logo from my original carpet mats underneath ~ very classy! Plus - they are super easy to clean with a damp rag!”

Helpful Report

Thank you, Yvonne, for your 5-star review. Again, we apologize for the hiccups. Thanks for allowing us to assist!

“Mats fit perfect, very pleased.”

Helpful Report

Thank you for sharing. We're so happy to hear it!

“The mats are great - almost exactly what I was looking for, not quite as clear (see through-able) as I was hoping, but sturdy none-the-less and stay in place well. My total was over $100, so I qualified for free shipping. But then I used the coupon for 15% off and that put the total under $100, so shipping was added on, resulting in a net savings of $2.35 (2.15%). I guess that means I still got free shipping and $2.35 off my order. ;) UPDATE: ExactMats expressed empathy towards me and refunding the shipping charges on my order. What great customer service!!”

Helpful Report

Thank you for your review! We're so glad we could help and hope you're enjoying your mats!

“They were a perfect fit. Thanks.”

Helpful Report

Thanks, David!

“I have ExactMats in each of our vehicles and wouldn’t consider using any other floor mats. I began using ExactMats in 2004 and they have kept the factory mats looking pristine in multiple cars and trucks over the last 16 years. I especially like that they are laser cut to fit perfectly and are clear which allows the factory mats to show without having them exposed to dirt and grime. They stay in place and do not present any sort of hazard regarding getting caught on the driver’s pedals. I always order a full set, including the cargo mat to insure protection throughout each vehicle. They are easy to clean and last for years with proper care. Considering that this is our 12th set, you can certainly consider my family as big proponents of ExactMats.”

Helpful Report

Thank you! We're so glad you had a 5-star experience and we look forward to assisting you again in the future.

“They fit is awesome and the clear mats shows off the carpet in the car”

Helpful Report

Thanks, Rick! We're so glad to hear it!

“Thank you for the wonderful service and product..”

Helpful Report

Thank you so much, Margaret! We hope you enjoy!

“Quality product that looks great in my car!”

Helpful Report

Thank you, Mark! We're so happy to hear it!

ExactMats is rated 4.8 based on 2,051 reviews