Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good staff ,very comfortable.clean. Curry dish excellent.the bad things no toilets, only 4 hot dishes, two pasta not much variety ,no teapots food range rather limited no puddings,”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 7 years ago

“Cant say it made us happy”

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(Birmingham Aspire Airport Lounge) - Posted 7 years ago

“The lounge is conveniently located. The washrooms were clean and well appointed. The lounge is comfortable with power points at most chairs. Food was disappointing.”

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(Montreal Airport Lounge) - Posted 7 years ago

“It was nice to sit down in a quieter area of the airport.”

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(Bristol Airport Lounge) - Posted 7 years ago

“We had a positive visit but were disappointed with the changes that have been made. There was lots less choice and availability with the snacks available and again the drink choice has been reduced. This however did not spoil the start to our holiday but would hesitate as to whether we would use it in future.”

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(Newcastle Airport Lounge) - Posted 7 years ago

“Worth the money, if you plan to have a few alcoholic drinks.”

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(Edinburgh Airport Lounge) - Posted 7 years ago

“The staff were very friendly and accommodating. Comfy seating good selection of beverages.”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“I wouldn’t say happy, it was extremely busy and I think too many people were allowed in there. I think you need to limit the amount. Food and service was very good though.”

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(London Heathrow Terminal 5) - Posted 7 years ago

“Comfortable seating, plenty of flight information,staff very helpful and friendly”

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(Newcastle Airport Lounge) - Posted 7 years ago

“Staff we friendly and helpful. However there was not a very good selection of breakfast items compared to other lounges I use.”

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(Liverpool Aspire Lounge) - Posted 7 years ago

“Disappointed no papers . Not a big choice in food if you didn’t like curry and pasta”

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(Edinburgh Airport Lounge) - Posted 7 years ago

“Lounge was worth the money, staff were friendly and attentive. Food was always available which was great. For me, the drawback was the fact of having to go to the bar every time I wanted a drink - I understand this is due to fit to fly - but it isn’t something I’ve encountered in other lounges. Sometimes resulted in a wait if staff were engaged elsewhere. The lack of toilets in the lounge themselves is also a bit of a sticking point and perhaps let’s it down compared to other lounges.”

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(Liverpool Aspire Lounge) - Posted 7 years ago

“The room at Liverpool airport was reasonably comfortable and the atmosphere relaxed, however the very large light fittings are so low that when you stood up to banged your head on them. No obvious toilet facility. Food was limited and not of a high standard compared to what we have experienced at other airport lounges. If you are not drinking alcohol it doesn't reflect good value for money.”

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(Liverpool Aspire Lounge) - Posted 7 years ago

“Unfortunately my flight was delayed from Manchester so I therefore did not have time to visit the lounge. :(”

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(Amsterdam T2 Lounge 41) - Posted 7 years ago

Good Afternoon Peter, We are very sorry to hear that your flight was delayed and you weren't able to experience our fantastic lounge at Amsterdam. We hope that you can access any of our lounges anytime in the near future. Maybe we would hit that 5th star. Kind regards The Executive Lounges Team

Posted 7 years ago

“Pros: Not busy, Good view. Comfortable, Coffee OK. Cons: Poor choice of food. Penne pasta (meat & Veggi) Bread rolls, cheese slices - ham arrived eventually. No sandwiches except DIY - see above. The Lounge is better than the Manchester bear pit waiting areas.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“You are guaranteed a seat whilst waiting for the journey to begin”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Peace and quiet”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Could have more food selection”

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(Aspire Lounge International) - Posted 7 years ago

“Don't feel it's value for money anymore with the recent price rise and deteriorating services compared to lounges at other airports”

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(Liverpool Aspire Lounge) - Posted 7 years ago

“The lounge was being built and so we were in a temporary lounge that was over full. Food was sparse and not inviting. Not very much to drink either. However it was better than sitting at the gate.”

Helpful Report

(Amsterdam T1 Lounge 26) - Posted 7 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews