Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,095 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,095 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff very friendly and helpful. Some items were not replenished as quickly as they could have been.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

Dear Guest, Thank you for your review on your recent visit with us. It is great to see that you enjoyed your visit to our lounge at Edinburgh. I will pass your comments on to the team as feedback as I am sure they will appreciate your comments. We hope to see you again soon. Kind regards The Aspire Team

Posted 7 years ago

“Comfortable place to wait for an evening flight to Dubai as the lounge was quiet. A little short of food whilst we were there. Staff excellent and friendly.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

Dear Guest, Thank you for your 4* review on your recent visit with us. It is great to see that you enjoyed your stay, Disappointed to hear of your comments about the food, However I will pass this feedback on to the team to ensure we can take actions to rectify this. We hope to see you again very soon. Kind regards The Aspire Team

Posted 7 years ago

“The lounge was very nice but there was a lady with a young child, she was constantly on her phone, walking around, talking loudly and not paying any attention to the child running around all the time. A member of staff did speak to the lady and she sat down for a little while and was quieter but she soon got on her phone again and talked quite loudly.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 7 years ago

Dear Graham, Thank you for your review on your recent visit with us. We are very glad to see that you enjoyed your stay and that staff did speak with the customer, Unfortunately this can sometimes be out of our control, We hope your next visit with us is a 5* as we strive. Kind regards The Aspire Team

Posted 7 years ago

“Nice quiet space to relax before our flight to Barbados. Staff very friendly and customer friendly.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 7 years ago

“Quick check in. Excellent choice of breakfast items. Well stocked bar. Friendly staff. Well worth the money to avoid the crowds”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

“First time we have used this and it was excellent value for money. Lovely staff would definitely book it again”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“Very Nice place”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 7 years ago

“Facilities and staff excellent. Aray of food and drinks good. Good start to any holiday”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

Dear Alison, Thank you for your review on your recent visit with us. Our team at Manchester strive to deliver excellent service and ensure all food and drink is available at all times, Our lounge is the perfect way to start off any holiday or trip away. We hope you visit us again soon. Kind regards The Aspire Team

Posted 7 years ago

“Great, attentive staff, professional and relaxing surroundings with great apron views. Good drinks selection. I didn't eat on this occasion. Would recommend.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

Dear David, Thank you for your 4* review on your recent visit with us. Our lounge at Manchester is the best way to start off any holiday or trip away. We hope you try out our menu next time you visit and it gives you that 5* stay. Kind regards The Aspire Team

Posted 7 years ago

“Did not expect it to be in a restaurant. But once I found the place it was good.”

Helpful Report

(Lounge @ B Cadiz) - Posted 7 years ago

Dear Rabindra, Thank you for your 4* review on our lounge. We are very glad to see that you enjoyed your visit with us. We hope you visit us again soon. Kind regards The Aspire Team

Posted 7 years ago

“There was children running around with a self service bar. I feel like this isn’t appropriate or considerate to other passengers.”

Helpful Report

(Aspire Lounge International) - Posted 7 years ago

“Myself and my partner enjoyed our time in the lounge. The staff are very helpful and friendly. Food was very nice and a very relaxing atmosphere.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 7 years ago

“Not impressed, staff attitude poor, especially bar staff, sandwiches were dried up - very poor food selection, worse lounge l have been to and used lounges worldwide!”

Helpful Report

(Montego Bay Airport Lounge) - Posted 7 years ago

“Superb choice of breakfast items, staff really friendly, nice relaxed atmosphere. Great way to start your holiday off.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

“Enjoyed the relaxed atmosphere of the lounge, the staff were very friendly and efficient, great choice of drinks and tables very tidied very quickly, was pleased we managed to get there for the end of the breakfast as was a bit disappointed with the main meal, vegetarian choice ok but meat choice was pulled beef and rice and the mixture was very stodgy as it was left for a while, however would still recommend a visit.”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

Dear Michael, Thank you for your 4* review on your recent visit with us. We are very glad to see that you enjoyed your visit with us, Although we are disappointed to hear of your feedback about the main menu, The team at Head Office has recently been at a food tasting session and feedback has been taken on board regarding a new menu. We hope to see you again soon. Kind regards The Aspire Team

Posted 7 years ago

“Excellent. Very attentive friendly staff. Great choice of food and beverages. We had a very relaxing visit.”

Helpful Report

(Aspire Lounge - O R Tambo International Airport) - Posted 7 years ago

“Comfortable and OK place to wait for your flight. Decent value for money compared to roaming the open departure lounges downstairs and paying for drinks and food pr use.”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 7 years ago

“We had paid additional to go in Aspire Plus and I feel it was a total waste of money. It was very cramped and the tables are set too high against chair to make it easy or comfortable to eat. It was advertised to have Tanqueray Gin - didn’t exist and altogether not a very pleasant experience!”

Helpful Report

(Newcastle Aspire Plus) - Posted 7 years ago

“Good food, excellent staff”

Helpful Report

(Aspire Lounge - O R Tambo International Airport) - Posted 7 years ago

“Very comfortable lounge, ample snacks and drinks available, welcoming staff, separate WiFi access with several USB portals for charging phones, IPad, etc. I would most definitely recommend this lounge.”

Helpful Report

(Nairobi Aspire Airport Lounge) - Posted 7 years ago

Executive Lounges is rated 3.9 based on 28,095 reviews