Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,090 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,090 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly staff good selection food and drink only reason not given 5 stars is we feel lot more tables have been out in making it feel very cramped .”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Nice size lounge, nice food, nice drinks - could do with better tables for eating food, better reading material (magazines/newspapers) & more helpful staff.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Much better than before. Improvments have been made.”

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(Liverpool Aspire Lounge) - Posted 5 years ago

“Good but a little disappointed as although I have joined up for the loyalty points, as there was only one member of staff on, I was told that the points would have to be added when I am next at the lounge.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“A lovely welcome from member of staff at reception desk, taken to a reserved seat in lounge. Adequate food and drinks. A quiet 3 hrs stay.”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Lounge has improved since last time and food quality is much better than before. Drink selection good, although it is a pain only being allowed a single measure. I understand the reason behind it but it should maybe be a matter of judgement on whether or not someone is drunk and if not a double should be allowed. Overall decent lounge.”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“When I booked online there was only one lounge I could access, this meant I had to go through passport control in Schiphol to reach it. When I got to the lounge I was re directed to another lounge more appropriate for my flight which meant doing back through passport control. Apart from this I enjoyed my time in the lounge, there was plenty of fresh food and refreshments. The seats were comfortable and the staff were helpful and friendly. It made my stop over a lot easier.”

Helpful Report

(Amsterdam T1 Lounge 26) - Posted 5 years ago

“Excellent place to relax before a flight, staff are very hepful and good mannered my only slight concern is choice and quality of food on last visit December 8th was not to its usual standard, will be booking again for January”

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(Bristol Airport Lounge) - Posted 5 years ago

“Very helpful staff lounge slightly tired however believe now shut for refurbishment Only thing I would like to see is toilets in the lounge had to leave and sign in each time but of a pain to be honest Food very good and nice range of never is gets definitely recommend and return Many thanks Colin Kay”

Executive Lounges 4 star review on 23rd December 2019

Helpful Report

(Edinburgh Airport Lounge) - Posted 5 years ago

“Good experience, nice food . Would rather a pint glass then a half glass for the beer”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Would be better with option of Prosecco and food options for breakfast were a bit limited other than that it was great”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Really appreciated escaping the crowds, in a civilised peaceful space. Good breakfast - tasty bacon - but not the scrambled egg (powdered?). Also, please keep the croissants topped up. Otherwise, great!”

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(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“We arrived at a busy time. Difficult to find a seat and food ran out quicker than could be brought out. Staff excellent and food good. Overall very pleasant”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Nice atmosphere clean, good breakfast and a welcome oasis from the madness.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Nice a quiet area and plenty of seating. More comfy seats would be nicer. Food was good.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“It's nice to be able to go to a nice quiet haven in amongst the very busy hussle & bussle of the busy airport & enjoy great food & drink. Really makes a great start to your holiday.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“Friendly service and a better way than the crowded concourse to start a journey”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“We are frequent fliers and have seen the lounge as we passed through but never bothered. We found the lounge very clean, comfortable and relaxing before our journey, friendly staff. The reason we gave it a 4 out of five we found it very cool and kept moving seats. (It was December) We definitely would consider using it again. Regards Linda and Bob.”

Executive Lounges 4 star review on 21st December 2019

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“Very comfortable seating with a good selection of food and drinks. The staff were friendly and welcoming.”

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(Inverness Airport Lounge) - Posted 5 years ago

“Relaxing, quiet for my flight times and great location just outside our gate. Will definitely makenuse again soon.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,090 reviews