Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,090 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,090 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good experience but would have liked a more diverse selection of hot food.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Staff are very pleasant and happy to have a conversation, very peaceful location.”

Helpful Report

(Lounge @ B Cadiz) - Posted 5 years ago

“Arrived at 04.30 seemed well staffed and a decent breakfast available. I was expecting worse based on previous reviews. When I left at 0545 was very busy with few spare seats.”

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(Bristol Airport Lounge) - Posted 5 years ago

“Very good value.Provided exactly what my wife required before a long haul flight”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Really comfortable and a lot of different choices to drink. Disappointed by the food a bit. Really not a lot of choice but what was available was good. No food available on family side and my son who is 16 was not allowed to come and choose his own food in the adult side.which was ackward.”

Helpful Report

(Montreal Airport Lounge) - Posted 5 years ago

“It’s a good lounge, not over crowded. Good value, only thing needed is alcohol free beer, cider and other options.”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“Welcoming staff and a pleasant environment.”

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(Edinburgh Airport Lounge) - Posted 5 years ago

“Friendly staff limited choice on food”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“On the day we arrived 14th December the lounge was pleasantly quiet . The service was good and the quiet area was perfect just what you need to relax before your flight. Food choices I always find a bit dull as there needs to be more choices available. I have used lounges before over the years and will continue to do so. Even if it is just to avoid the crowds at a busy airport.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“Food choice good selection. Staff very helpfull. drinks good quality.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Staff very welcoming, food lovely though hot food not very hot. Staff did bring fresh”

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(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“Relaxing stressfree and comfortable stay the food was simple but very nice and plentiful”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“The Liverpool lounge was spotless but the food was slow in coming out from the kitchen as there wasn’t enough staff. The 2 ladies that were on duty had to man the reception, man the bar, bring out the food and tidy and clean the tables. They were super rushed off their feet which isn’t right for them and the passengers.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 5 years ago

“Very please with our recent visit to the lounge. Good choices of food, except the hot food could have been a little hotter and the scones were extremely hard. Lovely ambiance and not too busy.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“This lounge was very clean and relaxing, food was great and constantly being replenished. The only thing that could be improved were the toilet facilities, there was a queue for the women's toilets the whole time I was there. Overall a great lounge and good value for money”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Great way to start a holiday and get away from the noisy chaotic hustle and bustle that you see at the check in gates. Check in is always swift and smooth. The room is very calm and well decorated. Mostly clean depending on times of visit. There are many different areas to sit at, there is a screen with flight info and many charging outlets. The food is very samey samey on each visit and of low to average quality. The staff is a hit and miss. My pet peeves is them leaning against wall or furniture and being on their phones none stop. This is unprofessional and has not place on an Airport lounge.”

Helpful Report

(Cork Aspire Lounge) - Posted 5 years ago

“Comfortable with good service food choice could have been better”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Quiet lounge with good facilities and a wide selection of both hot and cold food. Recommended”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Lounge was quiet at the time of my visit but there was still plenty food available and the staff were very friendly and attentive”

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(Newcastle Airport Lounge) - Posted 5 years ago

“We used the lounge at Heathrow Terminal 3 on 9 December. The staff were all very friendly and helpful, and it was nice to have a comfortable place to sit while waiting for our flight. The choice of drinks was good, though the food was uninspiring and could definitely do with a rethink. We would certainly use the lounge again, though.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,090 reviews