Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,090 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,090 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comfortable lounge with good selection of food and drinks”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Staff were very helpful on check-in. But the bar and food area was very badly manned - it was Xmas Eve so understand it was busy but there was no cutlery and no-one at the bar or around to ask so i was standing with my food getting cold - i ended up eating it with a spoon. Food offering was sparse and no hit of anything to do with Xmas.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“We have used all the lounges at Manchester and although it was pleasant and saved us from the busy airport it was certainly the least favourite of ours. The food was poor in comparison and has a very 'squashed' atmosphere. We certainly felt that the majority of the service was aimed at the 'Upper Class' clients. The drink choice is also extremely limiting in comparison to other lounges.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Nice relaxed atmosphere and plenty to eat and drink. Only quibble was that they had no toast for breakfast!”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Extremely relaxing peaceful start to a very long journey”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“We visited the Bristol Lounge on 23 December 2019. Overall our experience was good although I was disappointed that the tables weren't reserved as they had been when I visited the Newcastle Lounge in September. Most of the tables were already occupied when we arrived at approximately 11.30 am. The food could have been hotter. We also had to ask for various items to be replenished.”

Helpful Report

(Bristol Airport Lounge) - Posted 5 years ago

“Very relaxing, peaceful atmosphere and good food. A very pleasant way to spend the time before your flight.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 5 years ago

“Very warm welcome and greeting from concierge at reception. Attentive staff, who were always walking around collecting used cutlery, glasses etc.. all very polite. Comfortable space with great washroom facilities. Good selection of quality spirits and alcohol. Food was OK. I understand it must be difficult keeping an array of food fresh, but the warm food had clearly been sitting there a whole and had a skin or film covering them as such. Didn't ruin the experience, but definitely something to consider.”

Helpful Report

(Aspire Lounge International) - Posted 5 years ago

“Friendly and helpful staff, clean and tidy. A little disappointed no toilet facility at hand due to my partner being disabled, and felt it was a poor choice for lunches.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 5 years ago

“A little crowded but large variety of food. Pleasant staff”

Helpful Report

(London Heathrow Terminal 5) - Posted 5 years ago

“The lounge was comfortable, clean and organised. We had a nice time in the lounge but as we had a late flight we were asked to leave our seating for cleaners to come in and there was limited hot food left on offer.”

Helpful Report

(London Heathrow Terminal 5) - Posted 5 years ago

“Its good but they have chance for more quality's ...”

Helpful Report

(Dubai Airport Lounge) - Posted 5 years ago

“Staff very friendly and helpful”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 5 years ago

“Staff were friendly and helpful food choices were good a very relaxed start to a good holiday”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Staff are lovely and attentive. Choice of food was nice. Bar ok just need to add cider as an option. Very clean environment. The only negative I have is that the seats are not comfortable at all.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Nice and clean and plenty of space .Food filled up quickly when plates were empty.Would have liked the chance of a sandwich or filled roll at lunch time .Staff very nice”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Loved most of it .Would have liked more choice for lunch.Everything else staff,cleanliness, friendliness was excellent”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“Really enjoyed our time in the Aspire Lounge at Manchester. The food was nice and plentiful, atmosphere lovely and the lounge is bright and airy with good views over the runway etc. There was just one thing! When my husband went to get me a brandy, the young lady refused to let me have one if I didn't have a mixer in it. I don't drink any kind of soda so had coffee instead. This was a little annoying and embarrassing I must say. It's not as though I had been drinking all the time, it was actually my first drink!!! However, there was no issue with the other bar staff. Hence the 4* rating instead of 5*.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“Nice area to sit in away from the bedlam of the airport. Would have liked a larger variety of hot meals to choose from. Plenty of tea coffee, soft drinks or alcohol to choose from. Definitely needed to book the slot of time as people were being turned away due to lounge being full.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Was a nice relaxing start to the holiday. Only complaint I have is the price for children who are charged full price from 11 but cannot eat or drink the same as an adult.”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,090 reviews