Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,090 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,090 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were pleasant and efficient but they were complaining that they were short staffed and rushed off their feet, which to be honest looked tight as there were long waits to be served drinks. Food was ok. Facilities were good. There was one large area cordoned off with reserved signs on. These areas were not used at all during the two hours we were there and seemed to be a way for the staff to Keep the customers in one area and making it easier for cleaning. This was not good practice and if I’d been part of a larger group and couldn’t get seats together I’d have complained.”

Helpful Report

(Bristol Airport Lounge) - Posted 5 years ago

“Love the lounge , food could improve, great staff,”

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(Newcastle Airport Lounge) - Posted 5 years ago

“Welcoming, comfortable. The Luton lounge has reasonable food, if a somewhat limited menu.”

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(Luton Aspire Airport Lounge) - Posted 5 years ago

“Loved our visit. Staff were very nice. Food was hot. The furniture is very worn. Wish there would have had bananas.”

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(Montreal Airport Lounge) - Posted 5 years ago

“I visited the new Aspire lounge at Edinburgh airport in December . It was virtually empty as their other lounge was also open in Edinburgh airport at that time. The new lounge is really smart and overlooks the runway. Positively there are toilets inside the lounge which didn't exist in the new lounge. Staff were really helpful and friendly. I wasn't convinced though about the hot food options to be honest but maybe just my personal choice so stuck to the cold meats and cheese options. Disappointed that there was no draught beer available which there was in the other lounge and felt the wine measures were on the small side. Would consider visiting again though......”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“Nice lounge with good selection of cold and warm food dishes. Disappointed that the bar wasn’t manned for the first hour or so I was in the lounge”

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(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“The Executive lounge was great stop to rest and relax at the airport. Worth the money for the experience that it provides with showers, drinks, and food.”

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(Dubai Airport Lounge) - Posted 5 years ago

“We usually go in the other lounges however Aspire lounge was clean quiet had plenty of things to eat but I think it’s a bit small and the chairs are very uncomfortable.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“I brought my wife into this lounge to start our honeymoon off, best decision I made. We were welcomed by a happy smiling blonde lady as we came in. She gave us a clear information for the room. The food was lovely and well stocked. The best part was the bar staff. She was brilliant. She never stopped between serving drinks, clearing tables and topping up the food area. She was a gem and was so engaging she made us feel very important.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Warm friendly atmosphere. Food selection good. Accommodation tired and not clean in some areas.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“We were with friends for a couple of hours in the Executive Lounge which gave us a good opportunity to catch up with each other in a relaxed and peaceful environment. Enjoyed the food available and the drinks.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Excellent choice of food but would like gluten free option on the bread/cakes if possible. Helpful staff, very clean seating area. Will return”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Good staff, good food and drinks. Could do with a tv on with the news and sub title's on. Some nice aviation pictures in the room would be nice.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Some things are excellent but the choice of food is very limited.”

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(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Very relaxed atmosphere, slight problem with the fizzy juice but soon sorted”

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(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“Always prefer lounges to main airport. Quite, self service.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“staff all very helpful hot ok cold food ok hot drinks ok bar service good will use again”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Only fault no cider I don't drink beer”

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(Newcastle Airport Lounge) - Posted 5 years ago

“Pleasant lounge with a good range of drinks and comfortable seating areas. Food options a little limited in comparison to other lounges I have visited but overall reasonable value for money.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“Perfect way to start a holiday, nice and relaxing. We were the only ones in the lounge when we first went in so was very quiet. Great selection of food and drinks and really helpful staff.”

Helpful Report

(Newcastle Aspire Plus) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,090 reviews