Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,090 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,090 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great place to sit and wait for your plane. Very busy at peak times and there was a table reserved for the entire time I was in the lounge (2.5hrs) and no one came to sit in it! Lots of people struggling for a seat with more than one small group of 2 taking up larger tables. Wonder if anything can be done about this?”

Helpful Report

(London Heathrow Terminal 5) - Posted 5 years ago

“Great quality lounge good food and service”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Best way to start your holiday relaxing in the lounge. Comfortable seats, food is changed throughout the day (hot and cold ). Free wifi and charging points. The bar has a variety of beers and spirits. Always use this lounge when possible.”

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(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Need more vegan breakfast options. Very limited. Was disappointed Lunch options were great. Lovely space and nice staff.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Fabulous selection of food and drink on offer . Staff were very friendly and accommodating”

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(Cork Aspire Lounge) - Posted 5 years ago

“Was a birthday trip and wanted to start off on the right foot. Checking in was a bit of a pain as the staff had not trained for it. Was a nice relaxing atmosphere and the food was lovely .”

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(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Speedy delivery and good communication”

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(London Heathrow Terminal 5) - Posted 5 years ago

“Looked after extremely well, our party of 4 where the only people there as it had only just opened the week before. Serve yourself drinks and snacks. Very nice respite from the madness of Departure.”

Helpful Report

(Eindhoven Airport Aspire Lounge) - Posted 5 years ago

“It was good to be able to relax whilst charging any electricals! The only thing I would say is the hot food options were interesting, maybe just like chilli or curry would have been a nice option. All in all was lovely.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Lounge lobby was clean and desk staff was very polite. It was a busy time so she was a little overwhelmed at the front desk. Food was pleasant and refreshed regularly. Bar service needs some attention. We were there at a busy time between rushes of travelers checking in and leaving so it was tough to find a seat at first. However, we were lucky enough to get a quiet, enclosed spot near the restrooms. Restrooms were overrun with guests so there was always a wait and it was difficult to keep them clean. Food, beverages and a space away from the chaos of the open sitting areas in the terminal is worth the cost. Overall, it was a very good value.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Very relaxed ,food available was fine The bloody Mary’s delicious A perfect way to start a long journey”

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(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Quiet and. Comfortable with good service. Variety of the food could perhaps of been better.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Very clean seats could be more comfortable and was a lot better when you could make your own drinks as bar staff was not always behind the bar”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“We like the relaxed atmosphere before our flight and reasonable choice of food and beverages”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Very pleasant lady that served us our drinks, great service. Food could have been a bit more choice and warmer. Worth the money”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“The service at Newcastle was very good, only downside was that the WiFi wasn't working.”

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(Newcastle Aspire Plus) - Posted 5 years ago

“Really enjoyed our time in the lounge but was a little gutted as they didn't do a sweet rose wine only had dry and no phone charging points at the table we chose to sit.”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“The new lounge was very chilled & relaxing , staff were good . It was not as big as I thought it would have been , prefer the old aspire lounge.”

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(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“Actually saved money and enjoyed using the service, if you ever travel as a family or solo I would recommend this service, it is BRILLIANT. I genuinely don't want to recommend this service to anyone else because I don't want it to be too busy on the future haha. But this lounge is amazing and excellent value for money.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Having a lounge to lounge in while waiting for a long haul flight was well worth while. Plenty of food and drink choice.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,090 reviews