Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,090 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,090 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice chilled atmosphere, great range of food and drinks. The only thing that slightly lets it down is the lack of food, the lounge was busy when we got there and every hot food item was empty. Other than that a good value for money little treat to start our holiday :-)”

Helpful Report

(Bristol Airport Lounge) - Posted 5 years ago

“Services of reception and bar staff very good. The only reason I haven't given my visit five stars is because the limited hot food wasn't replenished, leaving empty pots. It also meant that my wife couldn't have a proper hot meal before our flight. Otherwise, furnishings, decor, cleanliness and staff were great.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“Nice hot food. Great beer.”

Helpful Report

(Geneva Swissport Horizon Lounge) - Posted 5 years ago

“Very comfortable and relaxed away to wait on your flight. The hot food was not entirely to my taste hence the score but there was sufficient cold selection to satisfy me, will definitely use it again.”

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(Edinburgh Airport Lounge) - Posted 5 years ago

“Excellent service and a very good variety of food and drinks. In my opinion the Aspire lounge at Cork Airport was good value for money. A few comfy armchairs would have made the experience perfect!”

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(Cork Aspire Lounge) - Posted 5 years ago

“Very peaceful and comfortable. Great start to pur trip”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Large area reserved for Singapore airlines passengers which limits the amount of space for others. Choice of food and drinks not quite as varied as Escape lounge. Staff were very friendly and helpful.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Service is good and may I commend the use of shower which is really clean. However, there is room for improvement when it comes to the choice of food being served. Hopefully, there will be more choices. Thank you.”

Helpful Report

(London Heathrow Terminal 5) - Posted 5 years ago

“Lounge was great but a wider range of hot food would have given this a very good review”

Helpful Report

(Aspire Lounge International) - Posted 5 years ago

“Comfortable and plenty of food and drink available. The lounges make regular travel much more comfortable.”

Helpful Report

(Inverness Airport Lounge) - Posted 5 years ago

“To make our score a 5 star experience, the check in experience is very impersonal, seems to take a long time, passports and boarding cards seem unesscessary considering we provided our lounge confirmation. Lounge staff talking very loudly about there night out. We enjoy the lounge experience overall and the Manager Paul was particularly friendly and professional.”

Helpful Report

(Bristol Airport Lounge) - Posted 5 years ago

“Usual standard, decent food,fair range of wines and spirits. We shall return”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“On our arrival we were greeted by a lovely young man who showed us into the lounge.Initally we could not find a seat .But once we did we thoroughly enjoyed it.Food for us wAs good and plenty refreshments. Definitely go again”

Helpful Report

(London Heathrow Terminal 5) - Posted 5 years ago

“More food choices would be welcomed. The lounge itself was very busy, difficult to find seats together, perhaps better controls are needed to manage numbers or instruct people where to sit, especially the single traveller taking up unnecessary empty spaces.”

Helpful Report

(London Heathrow Terminal 5) - Posted 5 years ago

“Was very relaxing and staff were friendly. Your lounge was a real welcome after a long flight. O found the shower facilities were clean and pleasing. I will definately make use of your lounge again.”

Helpful Report

(London Heathrow Terminal 5) - Posted 5 years ago

“The lounge provided a quiet and comfortable place to wait for my flight. As far as food was concerned it was disappointing as we arrived between breakfast and lunchtime - we were neither in one or the other but our flight time dictated this.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“every thing was ok, staff pleasant. food a bit boring and not really hot but edible.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“We had a lovely start to a big family trip. Part of our group had no idea we had pre arranged entry. They all enjoyed the food and drink available.Comfortable surroundings and a nice view of the apron. The two staff members working the bar that morning deserve a special mention.[sorry did not get names] They made it extra special! [barman used to work for thomas cook and the lady was going to singapore] friendly polite and very chatty. would definitely book again”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“Bought gift for my daughter for Christmas...but she became a silver level aer lingus rewards person and used that to access the lounge instead! Think she got on fine, thanks”

Helpful Report

(Cork Aspire Lounge) - Posted 5 years ago

“We booked for the Aspire lounge at Birmingham before setting off to Dubai. The flight was delayed for a while and we were so pleased to be in the peace and quiet and enjoy reading with a g&t.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,090 reviews