Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

Write Your review

Tell us how Executive Lounges made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice lounge, wasn't busy during my visit. Staff were courteous. Bathrooms could have been better maintained. Food was decent, labelling though was slightly confusing. Overall good experience, would not mind revisiting if traveling through the terminal.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Quiet, food was good and the bathrooms clean. Some phone cords for charging would be helpful. Also the online booking was confusing to me with the dollar sign looking like a pound sign. The girl at the front desk was helpful”

Helpful Report

(Aspire Lounge International) - Posted 5 years ago

“The food was a little bland. I have used the lounge before and it was much better. It all seemed to be similar food and was not very appetising.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Everything was as expected.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Lovely lounge with a great selection of food, hot and cold snacks. Definitely recommend to relax before the flight.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Service was very good.food was of a good standard.mens toilet needs a revamp.”

Helpful Report

(Lounge @ B Cadiz) - Posted 5 years ago

“Would have liked to have a different choice of food as I can only eat none spiced food and the food available was only spicy”

Helpful Report

(Liverpool Aspire Lounge) - Posted 5 years ago

“Comfortable place to relax before a long flight. Choice of food and drink available”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“The lounge was clean and plenty seating available. Range of food was limited compared to other lounges I’ve been in - but okay and a good space to wait for your flight”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 5 years ago

“Staff on duty very polite and helpful . Enjoyed and found very relaxing. Will definitely will use lounge again in the future”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Easy check in with no problems, Lounge quiet and seat quite comfortable, Good Range of Drinks available all served with a Smile, would have been better if Baileys had been available. Food Ok reasonable Choice warm but not quite Hot enough for us, No English Back Bacon only Streakey which was Crisp and Greasy(needs to have Back Bacon available. WiFi good no Problems will visit again if the Food improves slightly.”

Helpful Report

(Newcastle Aspire Plus) - Posted 5 years ago

“Pleasently surprised, the lounge was well set out and was clean, with the staff eager to help. A varied selection of food and drink to suit all sorts. Could have been signposted more clearly. P”

Helpful Report

(Lounge @ B Cadiz) - Posted 5 years ago

“Newcastle lounge is a bit too popular.. instead of using my card, I pre book to make sure I can get in. I do this because I can’t imagine not using the lounge. Everything I need is there, breakfast,coffee, alcohol, sweet things.. peace and quiet, and a comfortable place to sit.. something not really available in the actual airport. I just wish it was twice the size..”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“Spot on nice to get away from all the hustle and bustle.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Although the lounge was busy, it wasn't noisy. Reasonable selection of hot and cold food and drinks available. Staff were attentive, clearing used plates very quickly. Downside is that there are no toilets exclusively for lounge patrons' use, meaning you have to exit and re-enter the lounge area each time.”

Helpful Report

(London Heathrow Terminal 5) - Posted 5 years ago

“Great way to start the journey. Comfortable environment and friendly staff.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 5 years ago

“Needs more seating food v good”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“I regularly use the lounge in Belfast City airport and have also used Edinburgh airport lounge. I found the staff in both lounges were really cheerful and welcoming. Edinburgh lounge has a much bigger range of food and drink. But this does not distract from the comfortable surroundings in Belfast. I have recommended Belfast to my friends due to the relaxed atmosphere before your flight.”

Helpful Report

(Belfast City Aspire Lounge) - Posted 5 years ago

“Easy to get in was quiet food ok.”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“Friendly service with good choices, tables could do cleaning a bit quicker with a bit more care, other than that worth the stop”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews