Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,093 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,093 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn’t fault the lounge at all, everything was spot on, food was lovely and staff were very pleasant. Will book again”

Helpful Report

(Cork Aspire Lounge) - Posted 5 years ago

“Food very poor”

Helpful Report

(Bristol AspirePlus) - Posted 5 years ago

“Nice chilled atmosphere, great range of food and drinks. The only thing that slightly lets it down is the lack of food, the lounge was busy when we got there and every hot food item was empty. Other than that a good value for money little treat to start our holiday :-)”

Helpful Report

(Bristol Airport Lounge) - Posted 5 years ago

“Lovely and clean with wide selection of food. Very polite friendly and professional staff. However everything in the bread basket was cold and solid with no way of heating it up apart from asking bar staff to put it in the microwave.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“It is a great concept and if you are happy to snack and enjoy beverages it would be perfect. But if you want a meal prior to flight it is not great. The food was very poor and needs improvement.”

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(Cork Aspire Lounge) - Posted 5 years ago

“Great way to start any trip so relaxing while waiting for your flight”

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(Edinburgh Airport Lounge) - Posted 5 years ago

“Could not fault”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Comfortable, and relaxed atmosphere. Decent food and good choice of drinks. Staff are friendly and was made to feel welcome. I will definitely book again, possibly on every trip. Value for money.”

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(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“A fairly quiet lounge with a good selection of food and drink. Always our preferred lounge when flying from Birmingham.”

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(Birmingham Aspire Airport Lounge) - Posted 5 years ago

“Really basic food, bar staff unhelpful. Empty plates and drinks left for ages on unoccupied tables. Bad experience, wouldn’t recommend the lounge to anyone.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“The aspire lounge that we booked was very poor compared to the no1 that we also went to on this trip as it was free with the flight upgrade we got at check in - so got to try both during same airport visit - but difference in quality is reflected in price - let down at aspire was the quality of the food and the basement location”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Very pleasant staff and good selection of food”

Helpful Report

(Edinburgh Airport Lounge) - Posted 5 years ago

“Nice relaxing lounge , a little disappointed in the hot food choice If you don’t like beans & pulses you’re hungry!”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Dear Sir Or Madam. We would like to thank your very attentive staff in the lounge they make you feel so at home in the time you spend there. They will find you a table without a problem and look after you very well. the facilities you provide are excellent with a very good range of food and snacks as well as the drinks you can have. All in all a very nice comfortable place to go before your holiday thank you once again James and Susan.”

Helpful Report

(Newcastle Aspire Plus) - Posted 5 years ago

“Services of reception and bar staff very good. The only reason I haven't given my visit five stars is because the limited hot food wasn't replenished, leaving empty pots. It also meant that my wife couldn't have a proper hot meal before our flight. Otherwise, furnishings, decor, cleanliness and staff were great.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“A very relaxing experience. Perfect start to our holiday. Staff very friendly and attentive. Good selection of food and drink. Everywhere kept clean and tidy. Would recommend to anyone.”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“Staff lovely, nice way to relax before flight.”

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(Liverpool Aspire Lounge) - Posted 5 years ago

“Excellent service, such friendly staff always make me feel welcome”

Helpful Report

(Liverpool Aspire Lounge) - Posted 5 years ago

“Very friendly staff with a good choice of food and drink”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“Was a wonderful place to get out of the hustle of the airport, have a nice meal, cup of tea, and get ready for upcoming travel.”

Helpful Report

(London Heathrow Terminal 5) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,093 reviews