Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comfie seats”

Helpful Report

(Calgary Chinook Concourse D Airport Lounge) - Posted 8 years ago

“It was clean and comfortable with friendly staff”

Helpful Report

(Inverness Airport Lounge) - Posted 8 years ago

“It was OK but very busy and cramped. There were a number of people having very loud conversations. You need to decide if this is a business lounge or a place for travellers to stop. I don't think at the moment it hits the mark with either”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 8 years ago

“More relaxed for the long journey ahead”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 8 years ago

“The food and drinks were very good However the space, location and comfort seem as though it was a bit of an after thought as in it was very small and not much seating. The staff were very friendly with the exception of the gentleman on the reception desk who obviously does like his job.”

Helpful Report

(London Heathrow Terminal 5) - Posted 8 years ago

“The lounge provided a relaxing part of my journey.”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 8 years ago

“The staff were approachable and friendly, and it was away from the hustle and bustle. However , IT WAS FREEZING, and even the staff were wrapped up against the cold. It was warmer outside than in the lounge. The staff blamed the Airport as they controlled the air con, but it needs sorting, i don't want to have to be taking sweaters and the like when i am off to a warm destination!!”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 8 years ago

“A pleasant atmosphere and friendly staff who were welcoming.”

Helpful Report

(Dubai Airport Lounge T3) - Posted 8 years ago

“We have used lounges for a number of years but this one is too small and too crowded.”

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(Manchester Terminal 2 Airport Lounge) - Posted 8 years ago

“Front desk staff very pleasant”

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(Newcastle Airport Lounge) - Posted 8 years ago

“I was disappointed slightly, it took quite some time for staff to bring the prosecco which I had pre paid for. There seemed to be some confusion with this. Staff were not the friendliest! It just was not that special experience I'd hoped for.”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 8 years ago

“We enjoyed the experience of the lounge after the first hour, when we first arrived the lounge was over crowded and full. No seats were available and we had to stand and then sit apart for the first hour. this was very disappointing.”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 8 years ago

“It was ok but there were no bread rolls and only half a bacon sandwich left! Unfortunately that had sat there for some time! On arrival tables were full of glasses and plates and to be honest the area looked unkept. Whole lounge needs a refurbishment. This was my first time in a executive lounge and was on the whole disappointed with my experience.”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 8 years ago

“Food was good and drinks good quality but there were too many people in there when we arrived so there was nowhere to sit! Part of the lounge was reserved for Singapore airlines and seats only became available when they left about half an hour later which is. It ideal when you have reserved a place!!”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 8 years ago

“Service was pretty poor, went to bar a few times and had to wait whilst staff were busy elsewhere”

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(Newcastle Airport Lounge) - Posted 8 years ago

“The shower facilities were great, clean and with good quality amenities”

Helpful Report

(Kuala Lumpur Airport Lounge) - Posted 8 years ago

“This was my second visit to Aspire North Terminal Gatwick This visit was on a Saturday morning & somewhat busy to the point where we had difficulty in finding two seats together The food & drinks available were of a good standard However, given one has to book, I was somewhat surprised to find many tables cluttered with glasses & plates etc which needed clearing On a visit to the ladies toilet, the bin containing used paper towels most definitely needed emptying Could be improved but acceptable for the price we paid”

Helpful Report

(Gatwick North Aspire) - Posted 8 years ago

“Relaxing way to start holiday. Lounge needs updating looked tired and shabby Some staff friendly and chatty though one of staff looked miserable and not friendly”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 8 years ago

“Somewhere quiet away from the main mania of the Copenhagen airport. Very easy to locate. Pleasantly without a tired and screaming child.”

Helpful Report

(Copenhagen Airport Lounge) - Posted 8 years ago

“It was quieter and more relaxing than the rest of the airport”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 8 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews