Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,095 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,095 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got to the lounge at 6am. Effortless procedure. Acceptable breakfast,with a fair range of comestibles. Ample tea and coffee. Finished off with a couple of gin and tonics. Very nice way to start our holiday.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

Dear Steven, Thank you for taking the time to review us here at Manchester. It is great to hear you enjoyed your stay with us and enjoyed the food and drink on offer. We hope to see you again next time you travel, The Aspire Team

Posted 7 years ago

“Food nice. Very busy.”

Helpful Report

(London Heathrow Terminal 5) - Posted 7 years ago

Dear Guest, Thank you for taking the time to review us here at Aspire. It was a pleasure to host you in the lounge and that you enjoyed the food and drink offering. We hope to see you again next time you travel, The Aspire Team.

Posted 7 years ago

“Good value for money good selection of drinks food was acceptable good start to the holiday”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

Dear Martin, Thank you for taking the time to review us here at Manchester. It is great to hear you enjoyed your stay with us and the food and drink offering. We hope to see you again next time you travel, The Aspire Team

Posted 7 years ago

“Hi we always use the Aspire Lounge in Edinburgh fantastic worth every penny staff are all lovely we also stayed at the Glasgow one a couple of years ago when we flew to Las Vegas. Well Done keep up with all your good work.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

Dear John, Thank you for your kind words and fantastic review. we are very glad to see that you enjoyed your visit with us, The Team at Edinburgh strive to deliver excellent customer service to all of our customers and we are very glad to see your'e a loyal customer. I will be sure to pass your comments on to the team so they are aware of your feedback. Kind regards The Aspire Team

Posted 7 years ago

“Altogether a lovely experience, lounge really clean, staff friendly and food/drink choices were great. We always use this lounge now and the only negative is the lack of toilets and as the nearest toilets were being refurbished it was quite a walk to the nearest one”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

Dear Mairi, Thank you for your kind words and fantastic review. we are very glad to see that you enjoyed your visit with us, The Team at Edinburgh strive to deliver excellent customer service to all of our customers and we are very glad to see your'e a loyal customer. Unfortunately with the space allocated to us we don't have the room to be able to fit toilets within the lounge I'm afraid I will be sure to pass your comments on to the team so they are aware of your feedback. Kind regards The Aspire Team

Posted 7 years ago

“Not worth the money at all. Bery hard to find a seat and being gluten free (celiac) and vegetarian very little to eat. Will not use again”

Helpful Report

(Amsterdam T1 Lounge 26) - Posted 7 years ago

Dear Kate, Thank you for taking the time to leave your feedback. Im sorry to see that the offering was not suitable for you and I will be sure to pass on your comments for review. Kind Regards, Executive Lounges Team

Posted 7 years ago

“The only negative thing about the Newcastle lounge is that sometimes it’s just not big enough. Other airports have more than one lounge .. apart from that it’s great.. good food, drinks, seating.. sometimes the WiFi is a bit dodgy.. people are lovely..”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

Dear Anne, Thank you for taking the time to review us here at Newcastle. It is great to hear that you enjoyed your stay with us and the food and drink selection. We hope to see you again next time you travel, The Aspire Team

Posted 7 years ago

“It was lovely but very crowded and a lot of the electrical phone charging points didn't work. The food was great and there was plenty of it. Just too many people, no quiet area here either. I would not bother again.”

Helpful Report

(London Heathrow Terminal 5) - Posted 7 years ago

Dear Niccola, Thank you for taking the time to review us here at Aspire. It was a pleasure to host you in the lounge and that you enjoyed the food and drink offering. We hope to see you again next time you travel, The Aspire Team.

Posted 7 years ago

“Value for money, clean and comfortable.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

Dear Ozer, Thank you for your 5* review on your visit with us. We are very glad to see that you enjoyed your visit with us, Our lounge is certainly a great value for what we offer is loved by all of our customers. We hope you had a great trip and we hope to see you again soon. Kind regards The Aspire Team

Posted 7 years ago

“We use Aspire lounges in UK 4 times per year and have always enjoyed them, this visit, leaving from Newcastle, we used Aspire Plus and although a bit more expensive was certainly worth paying the extra cost. Highly recommended.”

Helpful Report

(Newcastle Aspire Plus) - Posted 7 years ago

Dear Frank, Thank you for your 5* review on your recent visit with us. We are very glad to see that you enjoyed your visit to our Aspire Plus lounge at Newcastle and you remain a loyal customer to our brand. The Plus lounge offers that bit more secluded quiet area with more to offer for food and drink too. We hope you had a fantastic break away and we look forward to welcoming you back in the near future. Kind regards The Aspire Team

Posted 7 years ago

“It was good to get away from the bustle. Food was excellent, staff friendly”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

Dear Brian, Thank you for your 5* review on your recent visit with us. Our lounge is the perfect getaway from all the hustle and bustle on the main concourse. I am very glad to see that you enjoyed your stay. We hope to see you again in the near future. Kind regards The Aspire Team

Posted 7 years ago

“very good”

Helpful Report

(Dubai Airport Lounge) - Posted 7 years ago

Dear Jonathan, Thank you for your 5* review on your recent visit with us. We are very glad to see that your visit was a 5* visit and we hope to see you again soon. Kind regards The Aspire Team

Posted 7 years ago

“A relaxed and calm atmosphere before the flight.”

Helpful Report

(Bristol Airport Lounge) - Posted 7 years ago

Dear Mark, Thank you for taking the time to review us here at Bristol. It is great to hear you enjoyed your stay with us and we hope to see you again next time you travel, The Aspire Team

Posted 7 years ago

“Always a good quieter way to relax before the start of any holiday. Staff always friendly. Food and drinks all included. Would do it no other way when flying.”

Helpful Report

(Bristol Airport Lounge) - Posted 7 years ago

Dear Janet, Thank you for your 5* review on your recent visit with us. Our lounge is the perfect way to start off any holiday or trip away. We offer a wide range of food and drink to all of our passengers and a relaxing place to sit before your flight. We look forward to welcoming you back in the near future. Kind regards The Aspire Team

Posted 7 years ago

“Excellent way to start your holiday”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

Dear Joseph, Thank you for your 5* review on your visit to our Manchester Aspire Lounge. We certainly agree with your comments and it is the best and only way to start off any trip away. We hope to see you again soon. Kind regards The Aspire Team

Posted 7 years ago

“Staff are friendly food is good drinks are flowing atmosphere is relaxed toilets are poor”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

Dear Jack, Thank you for your review on your recent visit to our Aspire Lounge at Manchester airport. We are very glad to see that you enjoyed your visit with us. we offer a fantastic place to start off your holiday in a relaxed atmosphere and we are glad this reflected on your visit. The toilets are not owned or operated by ourselves I'm afraid, However I will pass your feedback on to the lounge manager to be able to pass this on to the airport as feedback. We hope you had a great trip away and we look forward to welcoming you back again soon. Kind regards The Aspire Team

Posted 7 years ago

“Clean and tidy,good selection of drinks and food. Nice relaxing place.”

Helpful Report

(Bristol Airport Lounge) - Posted 7 years ago

Dear Terence, Thank you for your 5* review on your recent visit with us. We are very glad to see that you enjoyed your visit to our lounge at Bristol airport. We hope you had a great trip away and we hope to see you again soon. Kind regards The Aspire Team

Posted 7 years ago

“Very enjoyable experience from start to finish, staff were excellent as was the array of food on offer. It is something we will definitely use next time we are flying.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

Dear James, Thank you for your fantastic review on our Edinburgh Aspire Lounge. Our team at Edinburgh strive to deliver excellent standards in the lounge to all of our customers and we are very glad to see this reflected on your visit also. We look forward to welcoming you back on your next trip away Kind regards The Aspire Team

Posted 7 years ago

“Great start to your holiday. Relax, have breakfast and drinks in comfort. Excellent selection of food and drink. Would highly recommend”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 7 years ago

Dear Laraine, Thank you for your 5* review on your recent visit with us. Our Birmingham Aspire lounge is the perfect way to start off any holiday or trip away and we certainly do have an excellent wide range of food and drink for everyone to enjoy. We look forward to your many recommendations and welcoming you back again in the near future. Kind regards The Aspire Team

Posted 7 years ago

“Booked this lounge a few days before our departure and glad we did. Food was hot, fresh and tasty. Atmosphere was nice & relaxed. Just what you need before a long flight. Will return”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 7 years ago

Dear Michele, Thank you for your 5* review on your recent visit with us. We are very glad to see that you enjoyed your visit and we certainly do offer an excellent menu which is freshly prepared each day and enjoyed by lots of our customers. We hope you had a fantastic trip away and we look forward to welcoming you back again. Kind regards The Aspire Team

Posted 7 years ago

Executive Lounges is rated 3.9 based on 28,095 reviews