Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,095 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,095 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comfortable surroundings and excellent selection of good hot food. Only adverse comment, parents not keeping control of their children, allowing them to run around noisily. On the whole would certainly use Aspire Lounge again.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

Dear Albert, Thank you for taking the time to review us here at Manchester. It is great to hear you enjoyed the food offering on the day and we look forward to welcoming you back next time you travel, The Aspire Team

Posted 7 years ago

“Well worth it, staff very friendly and helpful. Would defo use again 😁”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

Dear Fiona, Thank you for your 5* review on your recent visit with us. We are very glad to see that you enjoyed your visit with us. We look forward to welcoming you back on your next trip away. Kind regards The Aspire Team

Posted 7 years ago

“Breakfast ok I suppose nothing special terrible view tho”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

Dear Martin, Thank you for your 4* review. We hope you enjoyed your visit with us, Unfortunately we could not get the space with a view I'm afraid, However if you are flying out of Manchester Terminal 1 then we do have a runway view there so fingers crossed you manage to get to visit our Terminal 1 lounge. We hope to see you again in the near future. Kind regards The Aspire Team

Posted 7 years ago

“Very peaceful and so quiet inside...the noise from the concourse completely blocked out...we had a decent english breakfast / coffee and juice Plus a good selection of bottled beers and spirits Definitely be using again”

Helpful Report

(Liverpool Aspire Lounge) - Posted 7 years ago

Dear Guest, Thank you for your great feedback and 5* on your recent visit with us. We are very glad to see that you enjoyed your visit with us. Our Liverpool Lounge is the perfect way to start any trip off to an excellent start, With a great breakfast range on offer and plenty too drink what is not to love? We hope you visit us again on your next trip away. Kind regards The Aspire Team

Posted 7 years ago

“Food was poor. Hot food cold and sandwiches stale”

Helpful Report

(Aspire Aphrodite Lounge) - Posted 7 years ago

Dear Margaret, Thank you for your feedback. I will pass this on to the lounge so your comments can be reviewed and addressed. Kind Regards, Executive Lounges Team

Posted 7 years ago

“A very pleasant lounge with windows overlooking the apron. It is divided into sections for some privacy. A good selection of food and drinks (breakfast) but the food could have been hotter”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

Dear David, Thank you for your review on your recent visit to our Manchester Terminal 1 lounge. We appreciate the time for your feedback and I will be sure to pass your comments on to the lounge manager, We feel we do offer a wide range of breakfast items which are freshly prepared upon request. We hope to see you again in any of our Aspire Lounges worldwide. Kind regards The Aspire Team

Posted 7 years ago

“Staff lovely and friendly - make you feel as though you're on holiday before you sit on a plane. Cannot fault Aspire Lounge, Edinburgh as I have been a few times and always been made to feel very welcome. Sets you up well for a short/long flight ahead of you.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

Dear Beverly, Thank you for your fantastic review. I will certainly pass your comments on to the team who will be very glad to read your review. Our team at Edinburgh offer an excellent service and strive to deliver the best experience to make your holiday start from walking through our doors. We hope you visit us again on your next trip away. Kind regards The Aspire Team

Posted 7 years ago

“Lounge food good staff very helpful when needed”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

Dear Daniel, Thank you for your 4* review on your recent visit with us. We are glad to see the team at Newcastle ensured your stay was a great stay, We hope you had a great holiday and we look forward to welcoming you back in the near future. Kind regards The Aspire Team

Posted 7 years ago

“Very friendly and efficient reception. Staff welcoming and informative. Lounge bright and airy. Breakfast hot food was poor. Over cooked, dry and had been in Bain-Marie too long. Very good selection of tea. Coffee is fine too. Would like to be able to hear the tv but maybe this would have been possible if I’d asked.”

Helpful Report

(Cork Aspire Lounge) - Posted 7 years ago

Dear Rosealeen, Thank you for your 4* review on your visit to our Cork Aspire Lounge. We are very glad to see that you enjoyed your visit, We are disappointed to hear some of your comments but we will be sure to pass this to the lounge manager to feed this back so the team can work on them. We hope you had a great trip away and we look forward to welcoming you back in the near future. Kind regards The Aspire Team

Posted 7 years ago

“Excellent service by friendly staff. Good choice of food and drink - better than others we have used. An enjoyable start to our holiday!”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

Dear Francis, Thank you for your 5* review on your visit to our Aspire lounge at Newcastle airport. Our lounge is the perfect way to start any break away, The team strive to deliver excellent service to all of our passengers from open to close. We hope you had a great trip away and we look forward to welcoming you back soon. Kind regards The Aspire Team

Posted 7 years ago

“Great place to relax and staff are friendly”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

Dear Tommy, Thank you for your 5* review on your recent visit with us. Our lounge is a great way to relax away from the main concourse and before any flight with plenty of food and drink. We hope to see you again in the near future. Kind regards The Aspire Team

Posted 7 years ago

“lounge was great two choices of hot meals both were lovely. Lots of snacks to choose from. Managed to squeeze in several drinks and was much better value than going to westhersppons ever. Staff were really friendly, couldn’t do enough for you!”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

Dear Ashley, Thank you for your fantastic review. I will certainly pass your comments on to the team who will be very glad to read your review. Our team at Edinburgh offer an excellent service and strive to deliver the best experience to make your holiday start from walking through our doors. We hope you visit us again on your next trip away. Kind regards The Aspire Team

Posted 7 years ago

“Very nice experience . We visited over breakfast and the food was very good however a little limited. Also though it was too early for us alcohic drink also limited. Excellent view of the airport.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 7 years ago

Dear Robert, Thank you for your 4* review on your visit to our Birmingham Aspire Lounges. We are very glad to see that you enjoyed our lounge, It is very popular for the runway views also. We hope you had a great holiday and we look forward to welcoming you back in the near future. Kind regards The Aspire Team

Posted 7 years ago

“Everything was very tidy but a bit cramped with a shortage of seats and space”

Helpful Report

(London Heathrow Terminal 5) - Posted 7 years ago

Dear Nick, Thank you for your review. We hope to see you again next time you travel, The Aspire Team

Posted 7 years ago

Dear Nick, Thanks for you review. We hope to see you again next time you travel, The Aspire Team

Posted 7 years ago

“Lovely relaxed atmosphere. Great start to your holiday. Highly recommend.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

Dear Nicola, Thank you for taking the time to review us here at Manchester. Great to hear you enjoyed your stay and we hope to see you again next time you travel, The Aspire Team

Posted 7 years ago

Dear Nicola, Thank you for your review. We hope to see you again next time you travel, The Aspire Team

Posted 7 years ago

“When flying at a reasonable time of the day,the aspire lounge is the best way to start your holiday.”

Helpful Report

(Bristol Airport Lounge) - Posted 7 years ago

Dear Jonathan, Thank you for your review on your visit to our Bristol Aspire Lounge. We are very glad to see that you enjoyed your visit with us, We agree the lounge is the best way to start off any holiday or trip away. We hope you had a great trip Kind regards The Aspire Team

Posted 7 years ago

“I didn’t take advantage of the alcoholic beverages on offer however excellent value for money. Good range of soft drinks and hot and cold drinks, nothing was a problem for the staff. I arrived at 5:30am and there was hot buffet breakfast (sausage, bacon, beans, eggs and bun), range of cereals and pastries. The lounge was lovely and relaxing, clean and range of seating, with facility to charge phones and do work as free WiFi. Can’t recommend the Executive Lounge enough”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

Dear Lisa, Thank you for your fantastic 5* review on your trip to our Aspire Lounge at Newcastle airport. We are very glad to see that you had an excellent visit with us, I will certainly pass your comments on to the team as I am sure they will appreciate your compliments. Our lounge offers an excellent range of food and drink to suit all of our customers with our breakfast being very popular too. We hope you had a great holiday and we look forward to seeing you again soon. Kind regards The Aspire Team

Posted 7 years ago

“Spent a couple of hours here while waiting for our flight home. Food was nice, drinks stocked up regularly, and there was a nice chilled atmosphere!!”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 7 years ago

Dear Joanne, Thank you for your 5* review. We are very glad to see that you enjoyed your visit to our Aspire Lounge at Amsterdam airport, We hope you had a safe flight and we look forward to welcoming you back again soon. Kind regards The Aspire Team

Posted 7 years ago

“Nice place and nice people but had to wait a few times to be served.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 7 years ago

Dear Kim, Thank you for your 4* review on your recent visit. We are very glad to see that you enjoyed your visit with us. We are disappointed to hear you waited a while and I will be sure to advise the lounge manager of your comments. We hope you had a great holiday and we look forward to seeing you again in the near future, Kind regards The Aspire Team

Posted 7 years ago

“Was nice to have somewhere quiet to sit but lounge was about to shut which I wasn’t made aware of when I paid to book. There was virtually nothing there and although the staff was very friendly it was nowhere near value for money so I wouldn’t use again.”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 7 years ago

Dear Guest, Thank you for your review on your recent visit with us. We are disappointed to hear you would not use our facilities again, I can see from the booking system that the booking was made online and a box appeared advising the lounge does close at 21:00. We hope you do visit us again to be able to experience our lounge for the full duration. Kind regards The Aspire Team

Posted 7 years ago

Executive Lounges is rated 3.9 based on 28,095 reviews