Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,095 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,095 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time we have used aspire lounge as all the others were booked.we found it comfortable and the staff very helpful.we were in there at around 6 to 8pm and I have to say the food and snacks on offer were very poor.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 7 years ago

“Good service, enjoyed the breakfast, relaxing and not too busy. Would come again”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 7 years ago

“poor layout, toilets outside, cramped seating areas”

Helpful Report

(London Heathrow Terminal 5) - Posted 7 years ago

“Thai has been a place for me every time i transit through Dubai Customer service was excellent, food was delicious , The relaxed ambiance of the cocktail lounge”

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(Dubai Airport Lounge) - Posted 7 years ago

“The staff and lounge are fine but feel the quality of the food let’s it down been in other lounges a selection of food to a much higher standard. Don’t think I would use again .”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“I was very disappointed with the cramped space provided. The food was disappointing too. It wasn’t worth what I paid for it. Normally Executive Lounges are an oasis of peace and tranquility before a flight.”

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(London Heathrow Terminal 5) - Posted 7 years ago

“Very pleased with are stay at the Aspire lounge in Bristol. Will defo book again”

Helpful Report

(Bristol Airport Lounge) - Posted 7 years ago

“Recently used the London Heathrow Terminal 3 lounge. Somewhat lacking in seating area available and one of the hot drink dispensing machines not working. Choice of alcoholic drinks fairly limited but acceptable, although measures somewhat small. Hot food choice very poor, but reasonable selection of cold items, however replenishment was a little slow. Overall, not the best lounge I've ever used, but still better than sitting in main concourse. Okay if you can get a discounted deal.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 7 years ago

“Made the pre flight experience a pleasent one.”

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(Newcastle Airport Lounge) - Posted 7 years ago

“Love the lounge at Newcastle. Always book it before our trips. It's a nice way to start your holiday and good value for money. It's nice and relaxing, staff are very friendly and always on hand if you need anything. Plenty of choice for drinks and food is nice too. Would highly recommend.”

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(Newcastle Airport Lounge) - Posted 7 years ago

“Very good, very comfortable and the staff were very attentive.”

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(Edinburgh Airport Lounge) - Posted 7 years ago

“Easy to find comfortable stay.”

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(London Gatwick North - Club Aspire Lounge) - Posted 7 years ago

“we normally use the lounge at Gatwick which is self service which we prefer, Bristol is not, food could be better a bit better quality but still value for money.”

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(Bristol Airport Lounge) - Posted 7 years ago

“Very friendly staff on arrival. I appreciate the lounge should be clean, but unfortunately I arrived when they were hoovering, which was quite loud and after a long night flight I just wanted some peace and quiet. I had expected more comfortable relaxing seating but overall was good.”

Helpful Report

(Amsterdam T1 Lounge 26) - Posted 7 years ago

“Arrived at 6.30 had 1 glass of white wine then told they had run out did not have any more until 8.30 had to leave at 9 very over crowded”

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(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“There wasn’t much of a selection for my breakfast. There was only sausage & beans available on my first visit to an airport lounge.”

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(Edinburgh Airport Lounge) - Posted 7 years ago

“Lounge was very busy. Had to wait in a queue for hot breakfast food as they had ran out. Could not find a seat to start with, but eventually found one at the back although plates and glasses were still on the table. Won’t be using this lounge again. Defo not worth the money.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

“Nice comfortable surrounding with a fair selection of food and beverages. Alcoholic drinks served by waiter which we felt was a very slow service. We got a drink on arrival and found it difficult to get another”

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(Montego Bay Airport Lounge) - Posted 7 years ago

“We visited the Aspire lounge early morning b4 our flight, it was very clean and the staff welcoming. The choice and quality of the food on offer was very good. The barman who said he hadn't been their was very good, hard working and friendly and took time to talk in between serving and cleaning.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Perfect way to start your holiday. The Aspire lounge is a comfortable lounge with friendly staff, delicious selection of food and plenty of choice for drinks. First time I have used a lounge at an airport and it most definitely won’t be the last”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 7 years ago

Executive Lounges is rated 3.9 based on 28,095 reviews