Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lounge at Johannesburg was ok but nothing special. Not much of a view. Seating not that comfortable. No gluten free food on offer. The only advantage we found was that it provided a quiet space away from the hustle and bustle of the main airport areas. We only found out that there were areas to sleep when we were leaving the lounge!”

Helpful Report

(Aspire Lounge - O R Tambo International Airport) - Posted 7 years ago

“Not what we expected”

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(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Disappointing lounge , limited space stale atmosphere”

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(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“This is a rather small and busy lounge which is shaped more like a corridor than a lounge.”

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(London Heathrow Terminal 5) - Posted 7 years ago

“The staff were nice and friendly, and the food on offer was ok but nothing more. The lounge furniture was less than clean and generally tired, as is the general decor ... in summary, in need of a refurb! Wouldn’t probably use this lounge again, but not until it’s refurbished.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 7 years ago

“very cold in the lounge.no access to toilets in the lounge.”

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(Liverpool Aspire Lounge) - Posted 7 years ago

“It was ok not a great choice of food or drinks bit boring to be honest staff friendly enough”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 7 years ago

“The loungr decor was great but we were disappointed with the temperature of the room in December. We felt it rather cold. We also thought the morning food was on the thin side but the service was good & access to the lounge was great.”

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(Glasgow Airport Lounge) - Posted 7 years ago

“It is a little cramped, which make it less peaceful than I would like”

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(Edinburgh Airport Lounge) - Posted 7 years ago

“Variety of foods”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Slightly disappointed with the selection of breakfasts this visit. No continental choices, very basic fruit. Nothing exciting or unusual. Staff were nice and it was clean. But not value for money in my opinion this visit.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

“Many plugs didn‘t work in the Lounge. The Food was ok but a little more choice would be fine. The staff was friendly and the Lounge was clean.”

Helpful Report

(Amsterdam T1 Lounge 26) - Posted 7 years ago

“First time we have used. It was really too busy and limited food selection. Would probably have been just as well in the main airport lounge. Not sure if will use again .”

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(Newcastle Airport Lounge) - Posted 7 years ago

“Food ok but not a big choice. No one at the bar so you had to go look for them. All the comfortable chairs were roped off for another party but the 2 hours we were there no one sat in them. This us the reason we chose the lounge was to sit comfortable 🙁”

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(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Breakfast was unexpected, its just usually a sandwich and snacks. I missed my snacks though.”

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(Newcastle Airport Lounge) - Posted 7 years ago

“We normally use a different lounge but thought we would give this one a try, not enough service staff on and had to queue for a while to get a drink each time . Not enough two seaters so had to share tables with other people and were really cramped . There was a sign advising about having more than three alcoholic drinks and I’m quite capable of knowing my limit so didn’t need this . Overall it was ok but would probably not go back”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Not the best start. I waited so long for the lift (as had a baby stroller). Eventually had to leave my baby unattended downstairs and run up the stairs to first floor to get help. Receptionist and waitress not particularly friendly. Good food and drinks.”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 7 years ago

“It didn't make me happy, the staff on the front desk were curt, almost to the point of being rude. All the lounge staff that I saw were long faced and miserable, the selection of snacks was very poor, all in all not a very pleasant experience on my first and last visit to your lounge!”

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(London Heathrow Terminal 5) - Posted 7 years ago

“There is not such a range of food on offer now, so that wasn't as good as it used to be. Otherwise, it was clean and comfortable. Would book again, but not for the food!”

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(Gatwick North Aspire) - Posted 7 years ago

“I was slightly disappointed with my visit to the lounge as seating was extremely restricted...we were informed we may have to share a table. Our only option was high stools which are not my idea of relaxing before a long flight. I think the lounge was over crowded.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews