Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not this time”

Helpful Report

(Edinburgh Airport Lounge) - Posted 8 years ago

“The lounge was great, but totally let down by the distrusting toilets”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 8 years ago

“The staff were friendly”

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(London Heathrow Terminal 5) - Posted 8 years ago

“Very relaxed and chills you out before taking a flight”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 8 years ago

“Good service on the bar, good wifi & it's nice to get away from the crowd”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 8 years ago

“It was good to have internet and chill out”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 8 years ago

“Reasonable lounge, bit tricky to find,near B gates. quite busy when i used it, was difficult to find a lounge comfort chair. food was ok, drinks good, toilet facilities small but functional. wifi was good.”

Helpful Report

(Dubai Airport Lounge T3) - Posted 8 years ago

“The lounge was quiet and organised and was just what we wanted before the flight. Sadly we were a little disappointed hat we had to pay for prosecco although I do understand the need for this. It was a special occasion so I didn't mind however when I was told they didn't have any flutes and would have to use normal wine glasses I was a little surprised. I did comment and thankfully when I ordered my second glass I came in a flute. All in all the experience was ok and was definitely quieter and more peaceful than the departure lounge so I would recommend it.”

Helpful Report

(Glasgow Airport Lounge) - Posted 8 years ago

“Nice to be able to relax in a clean calming atmosphere . There is definitely room for improvement though!”

Helpful Report

(Newcastle Airport Lounge) - Posted 8 years ago

“Well firstly there was not anyone to meet or great me into the lounge and bearing in mind this was the plus lounge so an even more premium was paid. No one to give me advise on what food was available and just a very unwelcoming atmosphere when I eventually did manage to et a member of staffs attention. The physical set up o the lounge was great but let down greatly by the staff on duty.”

Helpful Report

(Newcastle Aspire Plus) - Posted 8 years ago

“It is a little small and the seating doesn't not really allow for sleeping unless you manage to get a booth. Hard to get a booth because it's small and always full. The food was good and filled up regularly and it was nice and quiet in the lounge”

Helpful Report

(London Heathrow Terminal 5) - Posted 8 years ago

“Whilst we were there a customer had an argument with a member of staff which doesn't go down well. Plus we struggled to get a sit and table.”

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(Manchester Terminal 2 Airport Lounge) - Posted 8 years ago

“The lounge at Heathrow Terminal 5 has good facilities. It is quite cramped & crowded people are allowed to spread out and take up more than one seat even lying down on couches when people are looking for a seat. I suggest the people using the lounge need monitoring so everyone can enjoy the space not just your usual inconsiderate people.”

Helpful Report

(London Heathrow Terminal 5) - Posted 8 years ago

“Lovely view across the airport that's about it.”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 8 years ago

“Good shower service. Quite busy for the amount of space. Drink selection is decent but food was poor (if you want to eat, best to just sit in a restatement)”

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(Kuala Lumpur Airport Lounge) - Posted 8 years ago

“Need more comfy chairs - food was good, staff were excellent”

Helpful Report

(London Heathrow Terminal 5) - Posted 8 years ago

“Fairly comfortable but disappointed with the selection or lack of food at lunch time.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 8 years ago

“The access to the shower facilities was a real plus point. I however made 3 consecutive 4 hour bookings for a total of 12 hours. Service during the first 4 ours was excellent. However from then onwards i was very disappointed. Iwas no longer being asked if i required any drink or services, i was repeatedly asked to show my bookings to 2 separate people on the space for an hoir which is embrassing! On one of the occasions i was actually woken up when sleeping to see my booking!”

Helpful Report

(Dubai Airport Lounge T3) - Posted 8 years ago

“Quiet, comfy sofas. Polite staff. But expensive for what it is.”

Helpful Report

(Cardiff Airport Lounge) - Posted 8 years ago

“Appreciate being able to access the Aspire Lounge in T5 when we have a long (3 hour) layover. Unfortunately this is a pretty small space so it can be tough to find a spot if you are more than a solo traveler. Seating is reasonably comfortable and the food is OK. Nice to have Wifi and bar service.”

Helpful Report

(London Heathrow Terminal 5) - Posted 8 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews