Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Free Drinks Quite Workplaces”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 8 years ago

“Quiet and away from the crowds.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 8 years ago

“Could not use it as no one could tell me where it was and I was worried about having to walk too far and then missing my connection . £25 wasted.”

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(Dubai Airport Lounge) - Posted 8 years ago

“It was nice to have a place where I could relax and have something to eat. Although a better variety of food would have improved my stay”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 8 years ago

“The lounge is quiet and comfortable and food and drinks are plentiful however there is limited choice. My frustration was in about 4 seats neither the plugs or the phone charging sockets work, this is a basic for a business lounge and needs maintenance”

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(London Heathrow Terminal 5) - Posted 8 years ago

“Quiet space”

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(Amsterdam T2 Lounge 41) - Posted 8 years ago

“A nice respite from the beating that is Heathrow Intl Airport. We were happy to find relief in this lounge vice slogging it out in one the worlds worst airports...UK's Heathrow. We checked in early, and found the process to be a bit of trouble to the attendant/greeter. We expected to pay more but the lack of empathy was obvious. The lie-down sleep areas were a welcome sight but there were no sanitary wipes to be found and we never observed any cleaning of the empty loungers in between uses. The coffee/espresso machine was our most used convenience and the flavour was quit good. The assembled food items were just ok, and not much more then pre-cooked items warmed up in a provisional service area. We would return as customer as an option to sitting in the Bazaar that is the public seating area....Most likely we will venture elsewhere as this was a most mediocre lounge.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 8 years ago

“Unfortunately crammed with people, making it hard to choose a place to sit, I had to take whatever was available. In this case an uncomfortable sofa with a too low table to be able to work properly. Food and drinks were good though, and staff was friendly.”

Helpful Report

(London Heathrow Terminal 5) - Posted 8 years ago

“Relaxed nice view of airport nice gin and tonics x”

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(London Heathrow Terminal 5) - Posted 8 years ago

“Fair range of drinks, snacks and food, comfortable seating.”

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(EuroAirport Skyview Lounge) - Posted 8 years ago

“Food was good, service also good. But the place was too crowded and the broadband was quite slow, probably due to the number of people trying to use it.”

Helpful Report

(London Heathrow Terminal 5) - Posted 8 years ago

“Peacefully quiet”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 8 years ago

“Nice and quiet but a bit disappointed with the choice of food”

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(London Heathrow Terminal 5) - Posted 8 years ago

“Excellent selection of drinks. Good selection of food. Was disappointed by how busy the lounge was. We had pre booked and given our arrival time, however on arrival only after a good look round could seats been found and these were not great when traveling as a couple as they had a large space between them.”

Helpful Report

(Gatwick North Aspire) - Posted 8 years ago

“It,s a different to the Airline Lounges. It is to loude and the food is poor.”

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(London Heathrow Terminal 5) - Posted 8 years ago

“It was relaxing to have time away from the mayhem of the departure lounge before flying and not having to queue for food or try and find a seat.”

Helpful Report

(Gatwick North Aspire) - Posted 8 years ago

“The lounge was comfortable but in MBJ it had cockroaches in the lounge and bugs around the food !”

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(Montego Bay Airport Lounge) - Posted 8 years ago

“Nice and quiet. Food was good but there were many times when no food was left and when there were no staff on the bar.”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 8 years ago

“Comfortable place to spend a few hours of a long layover.”

Helpful Report

(London Heathrow Terminal 5) - Posted 8 years ago

“Relaxing chairs”

Helpful Report

(London Heathrow Terminal 5) - Posted 8 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews