Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of food and drink.”

Helpful Report

(London Heathrow Terminal 5) - Posted 8 years ago

“It didn't”

Helpful Report

(Aspire Lounge International) - Posted 8 years ago

“Food and drink were good, toilets were the public toilets outside the lounge, not good. Not enough seating and most of the seating and especially the tables where to low and not conducive to eating and sitting conformable.”

Helpful Report

(London Heathrow Terminal 5) - Posted 8 years ago

“Nice and relaxed although it was a bit cool could have done with lounge being warmer”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 8 years ago

“Away from the crowds and quiet”

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(London Heathrow Terminal 5) - Posted 8 years ago

“Thought the sleepy area at the rear of the lounge was respite from the mele of noise from the terminal and from the rest of the lounge.”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 8 years ago

“The experience on this occasion was just acceptable, it did not make me happy.”

Helpful Report

(Bristol Airport Lounge) - Posted 8 years ago

“The place would be really great to hang if it was not so crowded. We were 3 people and could not find 3 seats together. It made the Internet not really fun to use as we were disconected often. The spot we found had no screen to watch our flight so we had to get up reallay often to check. Otherwise, the food and drinks were nice. Considering to price to pay to have difficulty to find a seat we won't be using it again.”

Helpful Report

(London Heathrow Terminal 5) - Posted 8 years ago

“The lounge was acceptable, however it was extremely crowded with not enough room to sit and relax.”

Helpful Report

(London Heathrow Terminal 5) - Posted 8 years ago

“Quick entry and the quiet zone”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 8 years ago

“Very crowded, a lot of people there didn't pay and had a free access... I payed for my husband and me, the choice of beverages was very limited and cheap tea, wines etc We were there in the morning, I had expectations for a good breakfast but, the choice of food was very bad, nothing tasty, dry croissants, no hot food, no eggs... we ended up almost eating nothing... compare to other lounges we went in the world... it was a bad experience unless you got in for free, for the amount we spent we should have gone to a restaurant...”

Helpful Report

(Montreal Airport Lounge) - Posted 8 years ago

“Good coffee machine, orange juice was fresh, beautiful place and clean”

Helpful Report

(Montreal Airport Lounge) - Posted 8 years ago

“It was ok I have had better stays It was bit late only just in time for breakfast but it was cold and the sausages were hard Staff were fine but it lacked its normal happy cheery people it was as if someone had been sacked or hurt”

Helpful Report

(Edinburgh Airport Lounge) - Posted 8 years ago

“Lat at the front desk was extremely rude and does not reflect the customer service levels expected in an executive lounge.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 8 years ago

“I was happy with the Lounge,, and staff were very helpful and friendly. HOWEVER, one of the main reasons was the Wi-Fi. This was not working. This has happened on a couple of occasions now, and so the next time, the review will be a little more negative. Regards Allan Drossler.”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 8 years ago

“Good view, OK food and drink, not too noisy”

Helpful Report

(London Heathrow Terminal 5) - Posted 8 years ago

“The food was tasty and plenty of juices, coffee, tea etc.”

Helpful Report

(London Heathrow Terminal 5) - Posted 8 years ago

“the lounge was peaceful clean and tidy but the food available for breakfast was poor. The tea/coffee machines were not working propertly resulting in just warm water. The lack of food available was very poor. The milk for breakfast cereal was warm. A rather let down this time round.”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 8 years ago

“Reasonabe drink selection”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 8 years ago

“It provided a decent breakfast and a comfortable place to rest while waiting for the next flight.”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 8 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews