Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,093 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,093 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

Write Your review

Tell us how Executive Lounges made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve visited the lounge previously and always been pleased with the service, unfortunately this time I found the quality and choice of food disappointing,”

Helpful Report

(Newcastle Airport Lounge) - Posted 4 years ago

“No food Drinking Polish Personell focussed on getting home more than looking after guests”

Helpful Report

(EuroAirport Skyview Lounge) - Posted 4 years ago

“Excellent facilities, quiet and peaceful surroundings, good choice of food and drinks”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 4 years ago

“Staff excellent. Polite and made us feel welcome”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 4 years ago

“Staff very helpful. Easy check in. Table was clean. Food was decent. Drinks were cold and quickly poured. Just a great investment in my opinion. Would recommend.”

Helpful Report

(London Heathrow Terminal 5) - Posted 4 years ago

“Lovely lounge., pleasant surroundings. Excellent value . We will definitely be booking again !”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 4 years ago

“It was very clean and tidy”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 4 years ago

“An amazing, quiet space to escape the madness of travelling.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 4 years ago

“Clean. Restful. A good start to our holiday.”

Helpful Report

(London Heathrow Terminal 5) - Posted 4 years ago

“Staff lounge very good, however we had booked and paid for Aspire Plus lounge but only found out it wasn’t open when we got there.”

Helpful Report

(Newcastle Aspire Plus) - Posted 4 years ago

“LHR EMIRATES lounge was lovely, calm great facilities and good food, drinks and service. Dubai EMIRATES Lounge was super busy, chaotic, terrible food, poor drinks and service. Like a cattle market”

Helpful Report

(London Heathrow Terminal 5) - Posted 4 years ago

“Choice of hot breakfast food Ok but poor continental choice and no fruit juices available. I had paid for 2 glasses of prosecco but none available and no refund given. Poor choice of wine - simply red or white not different varieties. Overall not good value for money”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 4 years ago

“Staff were very helpful and friendly always use the lounge anytime I'm flying from Edinburgh usually 3 times a year.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 4 years ago

“Unfotunately booking rescheduled to 16th April 2022 due to covid. Rating based in previous experience. Ian Seggie”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 4 years ago

“I paid for my son and his girlfriend to use the lounge prior to their holiday to Sorrento - they were very impressed with it and appreciated the time to relax and enjoy a bottle of Prosecco before departure.”

Helpful Report

(London Heathrow Terminal 5) - Posted 4 years ago

“Customer service was excellent”

Helpful Report

(London Heathrow Terminal 5) - Posted 4 years ago

“Thought we,d be allowed 3hrs stay ? we had just over an hour before it closed @1pm lucky we got a cooked breakfast & coffee as we entered , but No newspapers to read.”

Helpful Report

(Newcastle Airport Lounge) - Posted 4 years ago

“Overpriced and dreadful food I will never visit again”

Helpful Report

(London Heathrow Terminal 5) - Posted 4 years ago

“Staff exceptionally helpful and polite, relaxed comfy environment and good selection of food and drink”

Helpful Report

(Liverpool Aspire Lounge) - Posted 4 years ago

“Very difficult as a member to get through to someone to make a booking tried 6 times constantly on hold”

Helpful Report

(Newcastle Airport Lounge) - Posted 4 years ago

Executive Lounges is rated 3.9 based on 28,093 reviews