Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,095 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,095 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice lounge, very similar to hundreds around the world. Could do with more of a food range and better access to drinks, but otherwise a welcome sanctuary from the bustle of the terminal.”

Helpful Report

(Bristol Airport Lounge) - Posted 7 years ago

Dear Chris, Thank you for taking the time to leave your review. Its great to see you enjoyed relaxing in the lounge, will pass your feedback on regarding our range of refreshments for review and we do hope to see you again soon. Kind Regards, Executive Lounges Team

Posted 7 years ago

“Food and drinks adequate disappointed that no newspapers were available and large numbers of premium seats reserved for business class passengers”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 7 years ago

“Very welcoming staff. Good wifi. Minimal food selection which focusses too much on carbs (pasta, bread...). Soup (leaks and potatoes) was ok. Better selection of fresh fruits and veggies would be nice.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 7 years ago

Dear Gino, Thank you for taking the time to leave your review. Its great to see you enjoyed relaxing in the lounge, will pass on your reccommendations and we do hope to see you again soon. Kind Regards, Executive Lounges Team

Posted 7 years ago

“Excellent friendly and helpful staff at Liverpool. Good selection of drinks. I would have liked a better choice of hot and cold food”

Helpful Report

(Liverpool Aspire Lounge) - Posted 7 years ago

Dear Pamela, Thank you for taking the time to leave your review. Its great to see you enjoyed relaxing in the lounge, will pass on your reccommendations and we do hope to see you again soon. Kind Regards, Executive Lounges Team

Posted 7 years ago

“Staff in the Edinburgh Lounge were very helpful and nothing seemed too much bother for them. As an example I asked for plain crisps which were not in the stand and one member said she would check the stockroom so I went back to my seat and she then tracked me down and gave me some crisps which was a lovely gesture. What I liked about our visit there too was that someone continually kept the tables cleared and the Lounge didn't look cluttered”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

“Excellent communication with friendly effecient staff.”

Helpful Report

(Montego Bay Airport Lounge) - Posted 7 years ago

“Relaxing comfortable lounge with good choice of drinks and snacks”

Helpful Report

(Liverpool Aspire Lounge) - Posted 7 years ago

“Really good. We always use Aspire Lounges wherever possible before flying as a relaxing way to start our trip. London Heathrow are great, as are Gatwick and Bristol. Thank you.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 7 years ago

“Nice”

Helpful Report

(Dubai Airport Lounge) - Posted 7 years ago

Dear Erblind, Thank you for your 5* review We are very glad to see that you enjoyed your stay with us, We hope to see you again soon. Kind Regards, Executive Lounges Team

Posted 7 years ago

“Lovely relaxing start to our holiday - do need more choice of drinks though as very minimal”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

“All good, thank you”

Helpful Report

(Dubai Airport Lounge) - Posted 7 years ago

Dear Muamer, Thank you for your 5* review We are very glad to see that you enjoyed your stay with us, We hope to see you again soon. Kind Regards, Executive Lounges Team

Posted 7 years ago

“Great, fast and efficient service. Staff all so friendly”

Helpful Report

(Glasgow Airport Lounge) - Posted 7 years ago

“used the aspire lounge loads of times and recommend it”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

“Spent a very enjoyable 3 hours with friends in the lounge. We were ther to avail ourselves of breakfast which was buffet style full English and taken in conjunction with the range of drinks available proved to be very good value for money especially if compared to airport prices.The staff were very friendly and helpful”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“The Lounge was very comfortable with a very good ambience. The selection of food and beverage was also good”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 7 years ago

“no cake or biscuits this time but the service and cleanliness of the place was immpecable”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“The lounge is lovely. Very clean, decent food and a good range of drinks. The staff and very friendly. I really enjoy the quiet zone and the comfort Executive Lounges offer, before a long flight.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 7 years ago

“Very busy so difficult to find seats, and some seating is not very comfortable. Food and drinks available were fine. No toilets inside the lounge, you have to go out to the nearest toilets in the departures area.”

Helpful Report

(London Heathrow Terminal 5) - Posted 7 years ago

“We enjoyed our two hour stay here. Arrived at 5.30 and it was fairly quiet. Better than the hustle and bustle of the departure lounge and seating was more comfortable. Food and drink were fine. Would def use again.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

Dear Guest, Thank you for taking the time to leave your review. Its great to see you enjoyed relaxing in the lounge and we do hope to see you again soon. Kind Regards, Executive Lounges Team

Posted 7 years ago

“The service is excellent and food as well”

Helpful Report

(Dubai Airport Lounge) - Posted 7 years ago

Dear Elvir, Thank you for your great review We're glad to see that you enjoyed your visit and we hope to see you again soon. Kind Regards, Executive Lounges Team

Posted 7 years ago

Executive Lounges is rated 3.9 based on 28,095 reviews