Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant welcome to the lounge. Dirty crockery etc was cleared quickly. Not impressed with the variety of foodstuffs on offer and the display cabinet is not user friendly for more than one person due to the sliding glass screen.”

Helpful Report

(Kingston Airport Lounge) - Posted 7 years ago

“Lady on arrival was very abrupt to be fair ...stand there please ladies till I count you in...obviously 4 names on the confirmation the having to wait for a drink at the bar must admit Manchester was only £19 and service was excellent not many in aspire”

Helpful Report

(Liverpool Aspire Lounge) - Posted 7 years ago

“Good choice of beverages”

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(Edinburgh Airport Lounge) - Posted 7 years ago

“it was quite”

Helpful Report

(Hong Kong Airport Lounge) - Posted 7 years ago

“Extremely disappointed on this visit. Like the fact that the help yourself to alcohol has been taken away and now served by staff. Very disappointed in the lack of mixers. One or two bottles of mixers and the rest was disgusting muck served by pump. I am allergic to aspartame but have never had to worry here as there was always a choice for me sadly not now. The coffee from the machine was below standard and breakfast cooked food not hot enough. Total waste of money. Party of noisy women in set on getting drunk. Better products and atmosphere in cafes and bars round about. My advice unless you want cheap rubbish and getting pissed before a flight I would avoid at all cost”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

“I was looking for somewhere quiet to relax prior to an 11 hour flight. The longer was very busy. We ended finding a free table down a narrow corridor. With all the other customers using the lounge it meant bringing food and drink to the table you had to keep avoiding obstacles.”

Helpful Report

(London Heathrow Terminal 5) - Posted 7 years ago

“Not the best visit to one of these lounges. Whilst most of the staff were pleasant Christine was very rude. No smile and please and thankyou seem not to be in her vocabulary. The food was not replenished very quickl, however when it was it was very tasty.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 7 years ago

“Television, pleasant seating, newspapers”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 7 years ago

“Lack of choice with food”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

“Not as good as T1 Lounge”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Good quiet area. Vegetarian sausages were inedible. More liken a vegetable paste although to be fair the staff did say she was struggling to cook them. Yuk!”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“It’s somewhere away from the crowds”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 7 years ago

“Quiet and relaxing. However the quality of the food was very poor.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“The lounge was comfy and relaxing, The lounge was clean and not to over crowded, although I do think the selection of food could be beta, they was nothing sweet to have with a hot drink.”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“Very disappointing football shirts shorts was like sitting in the bar not what l payed for food disappointing to”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“Good safe Area. Clean bright good seating friendly service but food choice limited I am English and only one real choice bacon butty no eggs no toast”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Really lovely lounge and good facilities, services and choices, however I wasted most of my time to try and find the lounge which was tricky, but once there it was great, just a shame I didn't get the full amount of time in there.”

Helpful Report

(Lounge @ B Cadiz) - Posted 7 years ago

“Online registration was simple and enabled quick entry into the lounge. There were two bar areas, but the secondary one did not provide ice or lemon. The wines were of low quality. The main meal snack was unappetising, but the other buffet items (meat, cheese, salad) were fine. The staff cleared away used crockery frequently so that the lounge remained clean and tidy. The wifi and workstations were very good. The armchairs/sofas were comfortable but sweaty due to the plastic covering.”

Helpful Report

(Amsterdam T1 Lounge 26) - Posted 7 years ago

“Relaxing quiet atmosphere, drinks and food nice and good choice. A little bit busy and hard to find a place to sit at first.”

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(Luton Aspire Airport Lounge) - Posted 7 years ago

“Let me stay all day and open bar was great, however food is awful. Come on a full stomach and ready to just drink.”

Helpful Report

(Calgary Chinook Concourse D Airport Lounge) - Posted 7 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews