Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

Write Your review

Tell us how Executive Lounges made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Less busy than the airport. Was able to have a shower and freshen up.”

Helpful Report

(Montego Bay Airport Lounge) - Posted 7 years ago

“Very busy but staff kept food and drink topped up and cleared the tables regularly. Was worth using and would use again.”

Helpful Report

(Geneva Swissport Horizon Lounge) - Posted 7 years ago

“Cheery staff”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

“No hassle free from crowds Poor choice of beer and cider Breakfast was ok It was a change from the norm price of just over £20 per person was not that bad to be honest Not sure if I would do it again!!”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“Worth the money, decent selection of alcoholic drinks, I'm not a happy flyer so checked early and enjoyed beer and gin. Food was a little disappointing, was ok, actually better than OK but not amazing. I got there at the right time because it was quiet, but then it started getting busy and I was glad I had a seat!”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 7 years ago

“Being able to see the aeroplanes landing and taking off ...gets you in holiday spirit ... That was the plus side the downside was. The lounge was overcrowded there was no hot food and no seats .! What was the point of paying the £30 odd for a relaxing place to wait when it was anything but relaxing.... waste of money !!!”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Much better experience than last time. Relaxing and not too busy.”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“I was happy with the food and the comfort of the chairs. I was however NOT happy with the level of cleanliness and the amount of traffic in the lounge. I hoped to come in and find a peaceful environment to do some work in. This was not possible because of the crowded nature of the lounge. It turns out that I could have found more peace outside the lounge in some parts of the airport.”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 7 years ago

“Excellent views Bar service was slow but it was busy No food readily available for 30 minutes The chairs we sat on were all stained & very worn - bad really”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“I was happy to be out of the rush of the airport. However the lavatories just outside the lounge (which are the obvious ones to select due to their proximity) were particularly poorly maintained and uncleaned! Perhaps an area that the organisation can focus some pressure on the airport authority to improve?”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Nice lounge, with a good food/drink selection. Unfortunately the staff weren't clearing tables/seating areas, so I had to move the previous guests plates and glasses before I could sit down. The items that I moved to the next table (also covered in empty glasses) were finally cleared away 40 minutes after I arrived in the lounge. Pretty poor service really! I'm not sure that I'll bother using the lounge again, as I expect something as simple as table clearing to keep the lounge tidy and ready for the next guests to be a fairly basic requirement. So overall I'm very disappointed with the lounge!”

Helpful Report

(Bristol AspirePlus) - Posted 7 years ago

“Away from the hustle and bustle. Poor access for the disabled though...my wife and i struggled with the door with her wheelchair. Guy behind desk just looked at us ☹️”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

“It was very average compared to other lounges I have used at other airports.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Limited seating. Later in day food choice not great. Not value for money.”

Helpful Report

(Bristol AspirePlus) - Posted 7 years ago

“Overall good. Food good but difficult to get a seat as very busy so appeared oversold. Only one coffee machine working so long queue. Insufficient toilets available for the number of guests.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 7 years ago

“Decent enough place but had to wait nearly an hour for food as it was in between breakfast and lunch. Drinks are fine but had to queue for them. Internet slow”

Helpful Report

(Liverpool Aspire Lounge) - Posted 7 years ago

“It wasn't busy in the lounge but the service was slow and tablets weren't cleaned regularly. The toilets were very poor.”

Helpful Report

(Lounge @ B Cadiz) - Posted 7 years ago

“I found the staff to be slightly off. I did not feel that i was welcomed into the lounge. Staff appeared to be to busy to help. Only one dish for lunch when stated on the website stated two options. Half the lounge was corden off for another airline. It doesnot have that cosy feeling. Disappointed”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Lounge seems to be getting more crowded each time I travel through Dubai. Food is becoming very repeatitive and the staff not as quick as they usually are. Had to make multiple trips to bar instead of the usual times when staff would bring drinks to the table. However, the bathrooms are ALWAYS clean and the use of the shower is a MUST.”

Helpful Report

(Dubai Airport Lounge) - Posted 7 years ago

“It was quiet ...”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews