Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,093 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,093 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Food choice was good. Staff helpful. More flavoured gins would be better.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“My visit coincided with a number of last minute flight cancellations due to the Coronavirus. The lounge staff did all they could to keep us informed and proviide refreshment.”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“Pleasant space. Quiet until some noisy children arrived. Very clean in the circumstances and kept clean. Food OK. Not very hot once out a while. Reasonable choice. Most staff friendly and helpful. No newspapers nor everyday magazines.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“I have been using this lounge for many years now. a couple of years back it was revamped and lost it's way for a few months. I am pleased to say now it is back on track to being a pleasant & stress free experience.”

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(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“Good service and range of foods our preferred lounge”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Great experience and good way to start any trip. Nice interior. Good selection of drinks and food was pretty good too - lots of it to chose from. Staff were very friendly!”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“Everything was nice All food fresh plus the bonus of making your own fresh pancake .Also watching the aircraft instead of being put in a back room as other lounges are situated .Good service at the bar with pleasant staff”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“Excellent and well worth our money great selection of hot and cold food and staff were very friendly..”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Comfortable and clean with good choice of drinks available. However the hot food available was disappointing with very little choice and the salad appeared dried up. This is the first time I have used the lounge during the early evening and feel the breakfast food served in the morning much better.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“Fantastic. Given the uncertainty on the day due to cancellations and delays caused by the COVID-19 outbreak, the staff and attention they gave us was 2nd to none”

Helpful Report

(Liverpool Aspire Lounge) - Posted 5 years ago

“Best part of our holiday before we got kicked out the ski resort due to covid 19”

Helpful Report

(Liverpool Aspire Lounge) - Posted 5 years ago

“The New lounge looks superb but not a patch on atmosphere of old one,staff seam to be very distant !! and not the most helpful plus the bar don’t stock enough selection of drinks it’s ok for me as I drink Gin but other spirits not stocked we need TVs like old one and more choices of food the food that is there is limited but not great choices sorry but I think I’ll be going to No1 lounges if aspire don’t sort it out”

Helpful Report

(Edinburgh Airport Lounge) - Posted 5 years ago

“Excellent service and food was great. Would definitely recommend the lounge to family and friends once services open again after the global Coronavirus pandemic ceases 👍”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“Very Good under the circumstances. Do need more variety in drinks and food though”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Excellent new lounge, very relaxing and comfortable. A great addition to Edinburgh Airport and I would use it again.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“Always clean, quiet, comfortable and staff very pleasant and helpful. Our flight was delayed by an hour but no one bothered us to leave”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“Clean, good hot and cold food selection, regularly restocked. Great selection of hot and cold drinks. Great wi fi connection. Great seating areas too and friendly staff, perfect before a long flight.”

Helpful Report

(London Heathrow Terminal 5) - Posted 5 years ago

“Good choice of food the employers were excellent went above there duty for us would highly recommend”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“I had a very nice time at the Aspire lounge had a bit breakfast a few drinks staff very helpful and as I was on my own it was very relaxing not to busy will be back again”

Helpful Report

(Edinburgh Airport Lounge) - Posted 5 years ago

“An excellent way to start your holiday. Good choice of food in very comfortable surroundings.”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,093 reviews