Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,093 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,093 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were booked into the Aspire Lounge at Birmingham airport on the morning of Tuesday March 17th, awaiting one of the last flights that was allowed to take tourists abroad as the Covid-19 crisis hit Britain and were understandably outnumbered by staff that day as very few people were travelling. The service was wonderful, the ambiance of the lounge, the food and drinks were lovely. Despite the odd situation of there being very few travellers and the impending health crisis hanging over us all, we were looked after well and I would recommend the lounge to anyone and will be looking to use the lounge again when we are allowed once again to travel.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 5 years ago

“Good choice of food but seating space limited. The lounge is not easy to find but it is definitely worth booking.”

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(Montego Bay Airport Lounge) - Posted 5 years ago

“Polite and helpful staff. Lovely food and relaxed atmosphere”

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(Montego Bay Airport Lounge) - Posted 5 years ago

“Had to cancel”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“We were really looking forward to relaxing in the Executive Lounge before embarking on our long haul flight to start our holiday. What a disappointment! There were no comfortable seats available so we had to sit in a very unattractive area. The food was very sparse and not a great deal of variety. Not the sort of experience we had envisaged.”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Really enjoyed the lounge but it's a pity u must go outside it for d toilets and the main meal looked like babyfood but tasted ok”

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(Cork Aspire Lounge) - Posted 5 years ago

“Excellent selection of food and drink. All the staff very pleasant and helpful. I like the self service. Plenty of different styles of seating and tables etc.”

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(Birmingham Aspire Airport Lounge) - Posted 5 years ago

“Inverness airport is one of the best Executive Lounges available; very small, and with a restricted range of food, but a comfortable experience overlooking the apron. Staff are excellent, friendly, and accommodating. I use the lounge on every visit.”

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(Inverness Airport Lounge) - Posted 5 years ago

“Had to cancel due to covid 19 crisis very helpful”

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(Newcastle Airport Lounge) - Posted 5 years ago

“I had to cancel the lounge due to COVID 19 travel restrictions. I was immediately reimbursed without any trouble. Superb customer services. I have used them before and will use them again.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Enjoyed our visit. Good choice of food. Staff polite and helpful.”

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(Liverpool Aspire Lounge) - Posted 5 years ago

“Only water was available. It was waste of money.”

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(Amsterdam T2 Lounge 41) - Posted 5 years ago

“Apart from going to the wrong lounge (The staff were very helpful directing me to the correct lounge) I was pleasantly surprised by the comfort and pleasant facilities on offer. Well laid out with plenty of plugs with USB charging points. Food was tasty and fresh with a good selection of soft drinks for us non drinkers. THANK YOU”

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(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“Quiet at the time we’re in. Service was excellent . Food was really fresh and plentiful. Kept very clean. Enjoyed the time we spent on the lounge, Thank you.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Very pleasant but for the price I was disappointed. Very little choice of food. Seating very basic!”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“The girls at the entrance of the lounge were very friendly and helpful. All the staff made sure our stay was a wonderful experience. So thank you.”

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(Bristol Airport Lounge) - Posted 5 years ago

“Great way to begin your trip friendly helpful staff relaxing atmosphere my number one stop to get me ready for trip business or holiday. Thanks”

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(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“There was a 1 in 1 out policy which I understand was due to Covid 19 however when then allowed in half the food was empty and there was very little on offer. I do not understand the value of what we paid for!”

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(Geneva Swissport Horizon Lounge) - Posted 5 years ago

“Most of the lounge was sectioned off so not able to use. The ‘relax’ massage chairs weren’t working properly and the one that was, very uncomfortable to use Choice of drinks was good and the receptionist very friendly”

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(Lounge @ B Cadiz) - Posted 5 years ago

“Food and service good. We left the lounge early, probably not taking full advantage of what was on offer, to ensure we were at the departure gate in plenty of time. Unfortunately we were unable 2 complete our trip due to the corona virus outbreak. Disappointing, but outwith anyones control.”

Helpful Report

(Glasgow Airport Lounge) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,093 reviews