Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,093 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,093 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent choice of food & drinks staff very attentive”

Helpful Report

(Glasgow Airport Lounge) - Posted 4 years ago

“The lounge was unclean. The food options were non-existent. There was a apple or a banana and little to no buffet cold or hot. The drinks were OK.”

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(London Gatwick North - Club Aspire Lounge) - Posted 4 years ago

“Customer care was very good. Would recommend to my freinds.”

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(Newcastle Airport Lounge) - Posted 4 years ago

“Comfortable . Excellent service”

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(Newcastle Airport Lounge) - Posted 4 years ago

“There were two choices of food . No snacks other than a bag of crisps. No side dishes salads etc . No cheese and crackers . It was rather poor . I also gave the attendant my phone to scan for my loyalty rewards and he didn’t do it properly and I have not gained any .”

Helpful Report

(Liverpool Aspire Lounge) - Posted 4 years ago

“Staff were really friendly from the greeting to the bar service and we saw that they even alerted some passengers about their flights boarding. A pity it closed when it did as we had another hour in the airport!!”

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(Luton Aspire Airport Lounge) - Posted 4 years ago

“Food good, facilities cramped and poor and very expensive for what we go”

Helpful Report

(London Heathrow Terminal 5) - Posted 4 years ago

“Food order taken, and delivered quickly. Tasty and hot. Drinks were excellent good selection”

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(Newcastle Airport Lounge) - Posted 4 years ago

“I was pleased with executive lounges as they told me the truth about the south lounge at Birmingham being closed, whereas holiday extras just told me it was fully booked. All went very smoothly in these difficult times and I will definitely book with them again”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 4 years ago

“Very disappointing. Breakfast was on a child sized plate. Couldn't sit in the comfortable seats after breakfast as they were all "booked". Had a small (very) glass of awful wine. Definitely not worth the money. Staff very efficient though.”

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(Birmingham Aspire Airport Lounge) - Posted 4 years ago

“Ideal lounge for the family.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 4 years ago

“Pleasant surroundings overlooking the runway. Food service by QR Code - very easy. Very helpful staff. Love the peace & quiet”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 4 years ago

“Was a lot better when you could get your own food and drinks. Now it’s table service only it’s not quite as special. Still very comfortable though and much better than sitting in the main airport.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 4 years ago

“Service was great, food was plentiful and good, staff very friendly, will definitely be back 😀”

Executive Lounges 5 star review on 4th September 2021

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 4 years ago

“I cannot review the Aspire plus lounge as YOU cancelled the booking one week before I travelled. I’m waiting for some form of recompense.. But I won’t hold my breath.”

Helpful Report

(Newcastle Aspire Plus) - Posted 4 years ago

“Slow service at times and due to current checkin procedure we only had 1 hour in the lounge not really worth the money. Lovely food and staff, friendly and attentive would have liked more time”

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(Birmingham Aspire Airport Lounge) - Posted 4 years ago

“Heathrow Terminal 5 - Not good value at all, seating was not particularly comfortable, and the tables were tiny. In hindsight we would have been better off in one of the restaurants in the terminal. The Gatwick one we visited a couple of years felt like a treat, this one felt like a rip-off!”

Helpful Report

(London Heathrow Terminal 5) - Posted 4 years ago

“Enjoyed the visit at Luton Aspire Lounge before our holiday to Corfu. Staff were very friendly and efficient and food was great. All in all worth the money for a couple of hours peace and quiet and a hot breakfast before we flew.”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 4 years ago

“Disappointed as the choice was poor because of COVID-19. I enjoy being able to help myself. Service was excellent and I was well taken care of.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 4 years ago

“A warm welcome to comfortable surroundings. Staff great, food surpassed my expectations and the beverages similarly excellent. Only slight downside was the occasional drop in wi-fi but I'm sure this was outside the control of the lounge. Overall a very enjoyable experience.”

Helpful Report

(Dubai Airport Lounge) - Posted 4 years ago

Executive Lounges is rated 3.9 based on 28,093 reviews