Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,088 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,088 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

Write Your review

Tell us how Executive Lounges made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

Executive Lounges 5 star review on 24th November 2021

Andrew Armstrong

218

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On line booking was simple and efficient. On the day check in went smoothly and our party of 5 relaxed in comfortable seats. We all sampled the food on offer which was very good, together with a glass of wine. Using the Executive Lounge took all the hassle out of the usual Heathrow scramble.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Nice comfortable lounge. Available food was ok. Would have been nice to have had the option of a sandwich or similar.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Xxxxxxxxcb. Bbbb. Bb”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“We arrived at the lounge around 6am & I have to use wheelchair assistance which were wonderful & wheeled me all the way to inside the lounge. This lounge is at T2 & it is great! Firstly you see the staff who are wonderful & smiley 2nd you smell the yummy food. There is a wide range to choose from. There is all the full English food & a huge range of cereals. They have a pancake machine where you just press a button & watch it cook. You then have choices of black cherry's & raspberry coulis & different jams & chocolate spread. The drinks are all top brands & being able to have as much, or as little is great, no restrictions! I know I said it earlier but the staff can't do enough for you. There is one particular young girl (I forget her name) who carried my food (cause I use a crutch) she checked on us & brought our drinks over we also had great chats & a good laugh. Anything you asked was no problem for her. My wheelchair from the lounge had been taken (had to move it to a little place near the door) & the assistant person was late. They were constantly on the phone to them & said I needed a new chair bringing. They young girl said she would have taken me to the gate of the chair was there. As we were leaving we gave her a tip, she was surprised & very thankful. She said "we don't get tips because people have already paid for the lounge) so if you are going to use the lounge in T2 please tip the staff as they work so hard. It was a great start to our holiday & will definitely do it again.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Very slow to clear away empty tables”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“The food and service was good but the toilets were in poor condition and not very clean”

Helpful Report

(Lounge @ B Cadiz) - Posted 5 years ago

“The bar itself is good however staff member was very obstructive as he we were in a larger group and he wasn’t willing to stock up the fridge with beer. He kept saying he’s none left but when I arrived there was only 8 beers for 6 people which is not enough for the money spent by the 6 of us. I understand big groups can be louder and a bit rowdier but his customer service to try preventing us having a good time and spend our money was poor. There is no signs saying big groups not allowed so if we are paying customers we should be given the same service as a couple or someone travelling for work.”

Helpful Report

(Inverness Airport Lounge) - Posted 5 years ago

“Have used the lounge a few times but now find the selection not as wonderful as before.”

Helpful Report

(Montego Bay Airport Lounge) - Posted 5 years ago

“Staff were very professional and polite did not have to wait at the bar or for food .My only concern was that there was not enough toilets for the amount of people in the lounge.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Pleasant lounge with a selection of self serve soft drinks and water, a staffed bar. In the morning, there was a selection of porridge, yoghurt and bacon with baps”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Nice lounge, clean and peaceful but a lack of food. Example no sausage or egg, hadn’t been refilled and had to ask and wait 10 minutes.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 5 years ago

“The Food and Drinks on offer were excellent. There was a variety of tables and seating available. I would use this lounge again.”

Helpful Report

(Aspire Lounge - O R Tambo International Airport) - Posted 5 years ago

“Pleasant lounge spoiled by poor food choice options”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“A very enjoyable and relaxing way to start a holiday. The staff were excellent and very attentive. Food and drink were great too.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Easy to find, plenty of drink and food options made for very good value for money.”

Helpful Report

(London Heathrow Terminal 5) - Posted 5 years ago

“Very good facilities. The lounge was quiet and had everything needed for relaxing break before a flight. My only comment would be the choice of food for our visit was limited but it was tasty.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Very friendly staff. Seating and tables are basic and functional. Food and drink Choices are very good. Overall, a very enjoyable way to start a trip or holiday.”

Helpful Report

(Birmingham Aspire Lounge [South]) - Posted 5 years ago

“nice pleasant staff. good selection of food available. tables clean and there was space for everyone.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 5 years ago

“Lounge quite comfortable, food selection was poor should have been two choices for main meal, salad was tasty. Staff friendly and helpful.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Lounge spotless clean there was plenty of drinks and food staff were lovely would recommend to a friend”

Helpful Report

(Cork Aspire Lounge) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,088 reviews