Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent way to start your holiday. Good choice of food in very comfortable surroundings.”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“The decor and atmosphere of the lounge is good, as is the food choice. But of the second time of visiting the lounge again was not very warm, this leaves an experience that is not totally comfortable”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 5 years ago

“I bought passes for myself and two friends as we were off on holiday for their 30th birthdays. The lounge was lovely and clean, staff were brilliant and it was great value for money. I’d go again”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Excellent friendly service but could be better with a few more choice of food to suit all”

Helpful Report

(Liverpool Aspire Lounge) - Posted 5 years ago

“Would be better if drinks were self service.”

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(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“There could be more space, and more options for gluten/lactose free people”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“I found the lounge spacious and clean and the staff very helpful,I enjoyed the quiet area as there was a group who were noisier than I had expected.Overall a much better option than the main airport departure area and I will use your lounge again.”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“Very relaxing excellent food and drink polite staff will definitely visit again thankyou”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Very good facility with extremely helpful and polite staff. Would not hesitate to use these facilities in the future”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“It was clean and not very busy due to the current issues. Drinks selection was fine but selection of sprits could be better. Food looked very drab and poor, glad we had breakfast at the hotel before arriving. It would be nice to have had some snacks available eg packaged goods such as crisps or biscuits”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“The welcome staff/Bar team were friendly and helpful. The lounge itself was quiet and clean, with plenty of power/USB jacks available. The food options were minimal and there was nothing there that I would have eaten at 1700, mainly fruit salad, pastries and scones, which is more breakfast appropriate.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Very friendly staff everywhere was clean and tidy and very comfortable surroundings”

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(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Very nice lounge with plenty of seating, bar was good but limited choice of food. Still a very enjoyable experience.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 5 years ago

“Very relaxing start to our holiday. The staff were polite and our seating area was nice and comfortable. We will certainly be booking the lounge for future holidays.”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“Lounge is fairly large and in an open space. Food on offer was good, the usual soup and sandwiches with number of nibbles/cakes etc also available and the bar id stocked as expected. Worth the money if you just want a bit more privacy and want to relax ahead of your flight.”

Helpful Report

(Glasgow Airport Lounge) - Posted 5 years ago

“Great atmosphere loved it but choice of hot food limited”

Helpful Report

(Newcastle Airport Lounge) - Posted 5 years ago

“We tried the lounge. Usually use No1 lounge. Thought nice atmosphere. Food was a bit limited as had to wait for things to be cooked. I’m vegetarian so nothing cooked for me me so cereal and pastries which was fine. Like self service on drinks”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 5 years ago

“Good choice of food and drink. We asked for Champagne and were told to ask our closest server... who was very difficult to find! Plenty of room , the food selection was in short supply and disappeared very quickly and took some considerable time to be replaced, on the other hand one of the servers could not do enough for us. So mixed experience!!”

Helpful Report

(London Heathrow Terminal 5) - Posted 5 years ago

“I was sceptical about using this facility, both because of the cost and the time that we would be able to spend in the lounge. However, it was very comfortable, calm (at least until it filled up) and had a relaxed atmosphere with a good variety of breakfast drinks and food. The newspapers were also very welcome. So, we would use the facility again (probably booking earlier.)”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

“Good variety of food and drinks on offer and a nice relaxing environment to relax in before flight also staff were very helpful”

Helpful Report

(Bristol Airport Lounge) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews