Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,088 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,088 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

Executive Lounges 5 star review on 24th November 2021

Andrew Armstrong

218

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very welcoming reception on arrival, bar team very prompt. Limited food in packages due to present situation. Obviously presentation was hard to achieve in a box! Over all great experience”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 4 years ago

“Nice lounge good choice of food considering pandemic so overall very good would definitely book again in future”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 4 years ago

“As such the lounge met all my expectations. The only reason why I don't give it 5 starts is because of the time constraint. The pass that I bought only gave me access for 3 hours. If I needed more time I had to buy another full pass for 3 hours even though I only needed 1 additional hour. I have been to many different lounges before and I don't recall ever having had a time constraint before. It would be nice to know what the reason for the time limit is? Is it to ensure flow of people due to lack of space in the lounge or is it to limit peoples intake of food and drinks?”

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(Amsterdam T1 Lounge 26) - Posted 4 years ago

“Lovely service and an easy comfortable atmosphere. Just what you need at the start of your holidays!”

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(Edinburgh Airport Aspire Lounge - New) - Posted 4 years ago

“Great Staff, Great Service and Great Atmosphere!!! :) Options in terms of food were limited, however, understandable due to Covid-19.”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 4 years ago

“After finally getting through check inn which took over an hour. Me and my family had literally 20 minutes in this lounge, so for us is wasn’t worth the money. Also they had very little food because of Covid .. however I do believe they could offer more choices of food and they didn’t even have the option of Prosecco at the bar and this is a must for me at the start of a holiday.. paid £26 per person and got a sausage bap and a very small glass of white wine.. not worth it atal in my opinion”

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(Luton Aspire Airport Lounge) - Posted 4 years ago

“Lovely place to sit and chill before take off, slightly disappointed by the lack of food but everything else was lovely”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 4 years ago

“Due to covid food options limited (understandable) but food only just warm.drinks and service very good.”

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(London Gatwick North - Club Aspire Lounge) - Posted 4 years ago

“I was not impressed with the poor poor selection . As I don't eat bacon, plus my wife is a vegetarian / gluten free . And there was nothing for her. Also what's with the small plastic cups of 3 alholic drinks per person. Very poor . This would not be to bad if you paid half price for the lounge and not top dollar.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 4 years ago

“The lounge was spacious and although drinks and food were limited, it enabled us to do business activities”

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(London Gatwick North - Club Aspire Lounge) - Posted 4 years ago

“Was very quiet , which was expected considering the COVID situation and early hour. Only one option for hot food which was foil wrapped sausage in a roll. Could at least have had bacon roll as my wife doesn’t like sausage. In the end a welcome respite from the surprisingly busy main thoroughfare.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 4 years ago

“The lounge experience was not quite as good as normal but that is too be expected in the current circumstances. It was still very nice and the service was as good as usual.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 4 years ago

“Very welcoming, very clean but due to Covid circumstances, the menu was very restricted.”

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(London Gatwick North - Club Aspire Lounge) - Posted 4 years ago

“Clean, tranquil, courteous and professional. A reassuring air of calm during a time of travel uncertainty, and an appreciated presence with the lounge being up and running within Heathrow Terminal 5.”

Helpful Report

(London Heathrow Terminal 5) - Posted 4 years ago

“I like the fact that traveling all over the world there is always a place at the airport for some quiet time and possibilities to relax waiting for next flight. But I miss a swimming pool......should be on the roof of course.....”

Helpful Report

(Lounge @ B Cadiz) - Posted 4 years ago

“Great food, great drink and great service. I can only imagine what it would be like at Heathrow T5 Aspire lounge without Covid restrictions on place! Well done to all the staff in very challenging circumstances.”

Helpful Report

(London Heathrow Terminal 5) - Posted 4 years ago

“We enjoyed our stay at the Heathrow Terminal 3 Club Aspire lounge back in March. Although a little on the busy side, the food was very nice and there were enough tables for everyone.”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 4 years ago

“Sorry as we were in lockdown we were not able to use your executive lounge.Our holiday was also cancelled. My mistake in not cancelling the booking. We Will hopefully in the future be using your lounges again.”

Helpful Report

(Edinburgh Airport Aspire Lounge - New) - Posted 5 years ago

“Could not visit because of corona virus. Did not travel”

Helpful Report

(Amsterdam T1 Lounge 26) - Posted 5 years ago

“I had my booking cancelled due to Corona virus. I am still waiting for my refund of £57.58. Ref no MAN2-1240585-ASP. I can review better when refunded.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 5 years ago

Executive Lounges is rated 3.9 based on 28,088 reviews