Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,095 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,095 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“it was an awsome experice the food was nice the service also was of high standards.would be glad to be back next time.”

Helpful Report

(Dubai Airport Lounge) - Posted 7 years ago

“Really enjoyed our visit to the Lounge. Good food choice. Staff very friendly. Would defiantly visit again. Good value for money.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 7 years ago

“Lovely chilled out lounge , plenty of food topped up frequently , I did feel the bar man was counting all the drinks he was giving out not just ours . Not enough newspapers to go round .”

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(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“very comfortable and relaxing”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“lovely place with very nice food and beverages and the staff were really really nice and very efficient”

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(Lounge @ B Cadiz) - Posted 7 years ago

“Warm welcome, comfortable setting. Plenty of drinks but food selection very limited and not very exciting compared to previous visits”

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(Luton Aspire Airport Lounge) - Posted 7 years ago

“A great place to start your holiday. Comfort and hassle free”

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(Edinburgh Airport Lounge) - Posted 7 years ago

“Well positioned for the gate but a very disappointing visit. Very small, no windows / views with very limited food options. Morning visit, hot food available was bacon sausage and scrambled egg all three were just warm,the egg if dropped would have bounced. This lounge fell considerably short of usual standards. We probably wouldnt book again.”

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(London Gatwick North - Club Aspire Lounge) - Posted 7 years ago

“Good food and drink. Would have like more choose of newspapers.”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“My wife and I found the lounge to be a lovely quiet relaxing oasis away from the hustle and bustle of the main terminal. Good selection for breakfast replenished constantly, no problems being served at the bar. All the staff were polite and very courteous would recommend to family and friends will be using the lounge again”

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(London Gatwick North - Club Aspire Lounge) - Posted 7 years ago

“Great as always, excellent selection and great value for money 👍🏼”

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(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“A nice quiet area, in the middle of Dubai Airport, but away from all the hurly-burly. A nice range of snacks and drinks is available and a warm shower is only a short walk away. The staff were very friendly and co-operative. In summary, this was a nice experience and very good value as well.”

Helpful Report

(Lounge @ B Cadiz) - Posted 7 years ago

“Staff could not do anymore to help. Very quick at clearing tables. Would have been great if toast was served.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Calm and quiet Plenty of choice of food and beverage Clean toilets Good access to boarding areas”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 7 years ago

“Excellent service, variety of hot food, plenty of space, nice and quiet, beats sitting in the crowded terminal. I will definately book this lounge again, well worth the money.”

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(London Gatwick North - Club Aspire Lounge) - Posted 7 years ago

“Excellent service, clean and very tidy.”

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(Edinburgh Airport Lounge) - Posted 7 years ago

Dear Keith, Thank you for your 5* review on your recent visit to us at our Edinburgh Aspire Lounge. We are very glad to see that you enjoyed your visit and that you had a great trip away. We hope to see you again in the near future. Kind regards The Aspire Team

Posted 7 years ago

“Standards have slipped and the experience very poor. With the improvements to Luton airport, the facilities now on offer aspire is not worth the money!”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 7 years ago

Dear Lynn, Thank you for your review on your recent visit with us. We are very disappointed to hear of your comments, I will certainly pass this over to the lounge manager so we can take this feedback on board and look in to how we can improve for your next visit with us. Thank you for your feedback. Kind regards The Aspire Team

Posted 7 years ago

“Great way to start your holiday”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

Dear Guest, Thank you for your review on your recent visit with us. We are very glad to see that you enjoyed your visit with us. The team strive to deliver excellent standards within the lounge and we are happy to see that this reflected on your visit. We hope to see you again in the near future. Kind regards The Aspire Team

Posted 7 years ago

“We booked in for 18.55 as our flight left at 21.55 for 3 hours in the lounge, I booked it for my best friends birthday surprise as she’d never been in before. On arrival we were told that we should have been emailed to tell us that the lounge would have closed at 8pm and I had never recieved this email, we arrived at 18.30 and was told that we were too early anyway, I explained that I was not emailed and I was not happy that we were only expected to have an hour in there but pay the full price. The rude reception lady explained that we could either stay or just leave and there was nothing else to do. As we wanted to make the most of our holiday we stayed. Upon entry we had a drink and something to eat after an hour it was then 19.30 and the food was starting to be put away and the lights behind the bar were switched off. At 19.45 the two ladies who worked in there put on their coats at stood by the door explaining that they shut soon. We left at 20.00 to make the most of what we had paid for and I asked the lady on our way out if I could have the email of a Phillip who was supposed to be emailing me initially about the closing time and she said it would be better to call head office I therefore then asked for the number and she told us that they were closed and she couldn’t get it for us. My extreme disappointment was in the fact that no where on the website does it say it closes and in other lounges I have been in they stay open 24 hours, I was disappointed with it being my friends birthday and my friend saying could I not get half my money back for being in there for half the time and receiving a rude welcome from the staff. I certainly would not be going into Liverpool John Lennon lounge again.”

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(Liverpool Aspire Lounge) - Posted 7 years ago

“Comfortable, clean and quiet. Good selection of refreshments including hot breakfast. Not much choice of papers but The Times at least! Would use again.”

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(Luton Aspire Airport Lounge) - Posted 7 years ago

Dear Guest, Thank you for your 5* review on your recent visit with us at Our Luton Aspire Lounge. We are very glad to see that you enjoyed your visit to us, We certainly offer a great breakfast which all of our customer enjoy. We look forward to welcoming you back in the near future. Kind regards The Aspire Team

Posted 7 years ago

Executive Lounges is rated 3.9 based on 28,095 reviews