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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Tried to cancel my order and was ignored for weeks. Bought new sunglasses somewhere else because it was taking way too long. Now of course I get an email saying the ordered shipped today. Very frustrating. Will be returning them.
Helpful Report
Posted 7 months ago
2 stars. I gave a 2 star review due to the fact it took me almost 4 months to receive my order. I  placed my order on January 28th, and will receive my order tomorrow May 1st. I did receive an email stating it was back ordered and to expect between February and Early March. Those dates came and went. They then took the amount due $347.00 off my card on April 18th, and finally shipped on April 28th. I just hope I like the glasses, and how they look on my face after all this time. 
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Posted 7 months ago
What is the point of paying 40$ for 1 day shopping if it is going to take 3 days to come to me?!
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Posted 7 months ago
Ray Bans I coulbn't find anywhere else...even from Ray ban website...and I saved over $90.00.!!!
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Posted 7 months ago
Easy to order and great service
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Posted 7 months ago
Quick, cheap & easy!
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Posted 7 months ago
Disappointed in my order being delayed when it was suppose to be deliverd in 5-7 working days.
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Posted 7 months ago
It has been over 20 days since i ordered my glasses and i still have not received them. I have submitted emails and contacted customer services and no one has gotten back with me. I will never buy glasses from this company again.
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Posted 7 months ago
Love them 🥰
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Posted 7 months ago
Nice Glasses, nicely done! They feel great and the lens's are perfect to my prescription, looking forward to receiving my second set, will continue to buy from you!! Thank you
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Posted 7 months ago
Delay communication is poor but thankful able to see the reason on website. Email would be better instead of me always wondering why the delay
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Posted 7 months ago
Contacts arrived very quickly. I’m very satisfied
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Posted 7 months ago
Said they could not ship my order and I requested a refund I’m customer service said they would respond in one to two business days. Never received a response and ordered elsewhere then suddenly said my order had shipped. If one is the lowest I can give them that is the one I intend to give them.
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Posted 7 months ago
Website says item is delivered in 5-8 but days. Mine didn't ship for 13 days and I reached out several times to EZ Contacts help email and despite the promise of 24-48 response time, received no response. Will certainly be my one and only time ordering here as there are plenty of other companies that offer the same glasses at the same price and with better service.
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Posted 7 months ago
Ordered contacts on 4/11. Have not received them yet. Reached out to customer service, it took them more than one to two business days to respond as to why the contacts hadn't been received and why EZ Contacts didn't correspond as to the lateness.
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Posted 7 months ago
I ordered Maui Jim Sandy beach sunglasses on 4/8/25 for my cycling trip to Mallorca on 4/29/25. 21 days is more than adequate time to ship sunglasses. I contacted EZContacts twice via email and only received an automatic reply. Needless to say, I had to buy sunglasses in Spain. If I could give a ZERO (0) review, I would. What company in this digital age takes a month to ship?!? Definitely not a company with good customer service.
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Posted 7 months ago
Thanks again for the great service
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Posted 7 months ago
This is my first time ordering glasses online. I just received them today as soon as I put them on they were perfect. They fit great I could see out of them, which was important lol. I definitely will be a repeat customer.
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Posted 7 months ago
I wish there was an option for negative stars
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Posted 7 months ago
I was disappointed that you allowed me to make the purchase than ask to send a prescription . If I went to the doctor I would have had script and just purchase my lenses from my doctor . I wanted to just order some lenses, knowing my script . I have ordered on line previously , perhaps the company was out of Canada .
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Posted 7 months ago
EZContacts is rated 4.0 based on 22,702 reviews