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EZContacts Reviews

4.0 Rating 22,692 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

I ordered on 3-26... did not find out that you were closed for Passover until 3-30.... had to spend additional funds to order from another place...........I doubt that i will return to your site. mike clymer
Helpful Report
Posted 4 years ago
The initial process of ordering and purchasing my glasses was quick and easy. The glasses shipped and arrived promptly. However since then I’ve called several times over the past few weeks to ask for a detailed receipt for insurance reimbursement and have been on hold for no less than 20-30 minutes each time. No one has ever answered the phone. I’ve called at least 7 or 8 times. I’ve selected the option to receive a call back but the call back was also placed on hold. I am really disappointed.
Helpful Report
Posted 4 years ago
Took four weeks to get my contacts. I needed them for a trip and ordered two weeks in advance. Not sure what the delay was but they didn’t ship until a week four.
Helpful Report
Posted 4 years ago
Take too long for delivery
Helpful Report
Posted 4 years ago
Y’all need to provide better location so people can locate there package it’s still sitting in the same location from last Friday
Helpful Report
Posted 4 years ago
You have good service and prices - worthy of 5 Stars. But DHL, especially together with USPS, will, in my experience, make you look bad every time. So far the order has gone from NJ to CO to NY (see below). I'm in CO still waiting, I'll give you 2 Stars, on the assumption that I'll get the order eventually. Want the 5 Stars you deserve? Use more reliable shipping. Apr 1, 2021 7:28 PM LT UNITED STATES PROCESSED THROUGH SORT FACILITY 7:28 PM ET Bethpage, NY, US PROCESSED THROUGH SORT FACILITY 3:34 AM ET Brooklyn, NY, US PROCESSED THROUGH SORT FACILITY 3:34 AM LT UNITED STATES PROCESSED THROUGH SORT FACILITY Mar 29, 2021 6:45 AM MT Denver, CO, US SHIPMENT WAS PROCESSED AT DESTINATION SORTING HUB 6:35 AM MT Denver, CO, US ARRIVED USPS SORT FACILITY 2:10 AM MT Denver, CO, US TENDERED TO DELIVERY SERVICE PROVIDER Mar 28, 2021 11:32 PM MT Denver, CO, US ARRIVAL DESTINATION DHL ECOMMERCE FACILITY Mar 26, 2021 11:58 PM ET Avenel, NJ, US DEPARTURE ORIGIN DHL ECOMMERCE FACILITY 7:17 PM ET Avenel, NJ, US PROCESSED 6:47 PM ET Avenel, NJ, US PACKAGE RECEIVED AT DHL ECOMMERCE DISTRIBUTION CENTER 2:34 PM EDT EN ROUTE TO DHL ECOMMERCE DISTRIBUTION CENTER 2:33 PM EDT ELECTRONIC NOTIFICATION RECEIVED: YOUR ORDER HAS BEEN PROCESSED AND TRACKING WILL BE UPDATED SOON 0.251 lbs Service DHL SM Parcel Expedited Max
Helpful Report
Posted 4 years ago
i was actually really unhappy with the contacts i received. i ordered some gray colored contacts and they were not as appeared in the website photo. they were barely colored. they were ridiculously thin, and didn’t hold their shape at all, constantly folded and didn’t stay in my eye. they’d constantly just blink out. i don’t have these issues with my other daily wear contacts. very disappointing.. likely will not order again from EXContacts. it also took them forever to “process” the order.
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Posted 4 years ago
Shipping was fast; however, the left lens is not correct. I can't wear them for more than a few minutes before a substantial headache.
Helpful Report
Posted 4 years ago
The overall look of the glasses are great but they are so wide, they fall off my face and I paid alot of money for prescription glasses that I can't wear now!
Helpful Report
Posted 4 years ago
Not satisfied. There was an option showing for free shipping but it wouldn't let me select it. When I contacted customer service, they said my contacts were too heavily discounted to receive free shipping. This should be made more clear and not provided as a gimmick option and advertisement.
Helpful Report
Posted 4 years ago
2 weeks to deliver a very small package seemed excessively long, but I guess I would not have been upset had I known about this at the time of ordering. The product and price were great, but more transparency about the shipping time would have put my mind at ease and allowed me to plan appropriately as it was product necessary for my daily contact maintenance.
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Posted 4 years ago
Don't charge me 15 for 2 day shipping and it takes a week and a half.
Helpful Report
Posted 4 years ago
Don't know why I was charged when the mistake was on your end but there was a charge of 5.99. Don't know what it was for
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Posted 4 years ago
The frames I order were supposed to 64mm... Lies.. more like 59🥴
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Posted 4 years ago
Great Quality Product, slow shipping even when i paid for overnight delivery like three weeks to get to my house, thats uncalled for.
Helpful Report
Posted 4 years ago
Please adjust the length of time that a customer order will be shipped, it isn't 2-3 days
Helpful Report
Posted 4 years ago
I’m very disappointed, I received a pair of sunglasses that were damaged. I can’t believe no quality check was done before sending out.
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Posted 4 years ago
Paid an extra ~$20 for 2day shopping... Received 4 days later... Not impressed.
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Posted 4 years ago
I paid for overnight shipping and received my contacts in business days.
Helpful Report
Posted 4 years ago
The price is great and the glasses are the expected quality. However, both times we have ordered, glasses have taken weeks and weeks to ship (when they say available to ship in a like 1-3 days) and no communication. After several weeks, when I finally gave up and contacted them it was “an unexpected delay from the manufacturer”. Both times. My daughters’ glasses took OVER A MONTH to arrive. Do NOT order from them if you need things in a timely manner.
Helpful Report
Posted 4 years ago
EZContacts is rated 4.0 based on 22,692 reviews